Assistant Ryder Customer Service Jobs in Innisfil, ON

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Job Description:

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job:

Type: Full time, Permanent

Wage: $24/Per hour

Shifts available: Monday to Thursday, 9:00 am - 7:00 pm

Location: Vaughan, ON

Why Ryder?

• 10 days of Paid Time Off upon hire

• Excellent benefits package after 30 days (Medical, Dental & Vision)

• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP)

• Employee discount of 15% on Ryder stock

• A safe, friendly and respectful work environment

• Recognized by Forbes as one of Canada's Best Employers in 2025

Summary
The Logistics Coordinator II is responsible for current accountability for travel retail inbound/outbound process both systems/paperwork and physical work.
Essential Functions

• Make sure that all merchandise is processed in a timely manner and within workplace guidelines

• Process and prepare paperwork for shipping/receiving (inbound and outbound) Perform detailed paperwork to be entered into the inventory system

• Ensure that all safety procedures are followed

• Provide excellent customer service Liaison between warehouse department and customer

• Wave all orders for daily production

• Ensure all rush orders from customer are waved and shipped

• Run inbound priority report Be backup for inbound and yard dispatch

• Supply customer with daily operational reports

• Work closely with customer on product allocation

• Assist on special reports for location managers as well as customer

• Train and develop staff on SAP, as well as trouble shoot system issues

• Control all diversion of containers for customer warehouses

• Analyze inventory for possible transfers

• Back up to customer allocation and transportation management

• Analysis of space capability and volumes

• Create and post transfer loads for Customer Run inbound priority list

• Ensure the Ryder Yard Management System is up to date and looking at ways to improve our process

• Analyze fill rate and report back to customer for all outbound orders

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Excellent organizational skills

• Ability to work independently and as a member of a team

• Experience in freight, shipping and or receiving

• High energy and highly-motivated individual with strong customer focus

Qualifications

• College degree/Technical Certification preferred in business, logistics supply chain, transportation or related program

• H.S. diploma/GED required

• One (1) year or more related warehouse, dispatch, customer service or administrative experience required

• One (1) year or more Logistics, Customs and/or Supply Chain Management program or relevant experience required

Travel
None
DOT Regulated
No

Job Category

This posting is for an existing vacancy.

Our Culture & Commitment:

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

Thecompensationofferedto a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Ryder is an Equal Opportunity Employer:

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women,visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada:

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an onlinequestionnaire.Duringan interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughhttp://www.ryder.com/en-ca/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder atcareers@ryder.com.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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