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Assistant Ryder Customer Service Jobs in Delaware

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Camden, DE · On-site

$16.25 - $22/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

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Customer Service Representative

Grotto Pizza

Wilmington, DE • On-site

$15.50 - $21/hr

Full-time

Re-posted 25 days ago

Grotto Pizza rating

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description:

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel.


Essential Functions:

  • Answer all telephone calls immediately using the proper greeting.
  • Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service.
  • Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information.
  • Enter all take-out and delivery orders into the POS system accurately and completely.
  • Prepare any pizza boxes necessary for all take-out and delivery orders.
  • Knowledgeable on the Swirl Rewards program to sign-up guests.
  • Responsible for gelato presentation and appearance.
  • Clean, stock, and sanitize the take-out and/or delivery area and all related equipment.
  • Know and uphold proper safe food handling, safety, and sanitation standards when preparing and serving food.
  • Maintain an accurate record of all cash register transactions including securing cash, processing credit card receipts, and entering tips.
  • Assist in the training of new employees.
  • Provide support services to co-workers as the flow of business dictates.
  • Perform other duties as assigned by the supervisor or manager including store specific opening, closing and side work procedures.
Requirements:


Education: Some secondary education.

Experience: Entry-level position.

Age: Must be at least 16 years of age.


Knowledge/Skills/Abilities:

  • Excellent verbal communication and interpersonal skills.
  • Ability to speak English fluently.
  • Ability to remain calm under pressure and to perform in a stressful environment.
  • Excellent organizational and time-management skills.
  • Ability to accurately, quickly, and simultaneously perform multiple tasks.
  • Basic computer operating skills.
  • Ability to quickly and accurately count money and give correct change.
  • Strong math and excellent money handling skills.
  • Stamina to stand up to 5 hours at a time.
  • Ability to lift, bend, and stoop. Strength to frequently lift and carry up to 10 lbs.
  • Ability to read.
  • Ability to understand and implement written and verbal instruction.
  • Basic knowledge of food safety and sanitation issues.
  • Ability to use a standard business telephone in a professional manner.
  • Ability to work in a fast-paced environment. Knowledge of Grotto Pizza menu, policies, preparation, and presentation standards.

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