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Assistant Route Manager Jobs in Gary, IN (NOW HIRING)

Jimmy John's

Assistant Manager

Alsip, IL

Assistant Manager - Jimmy John's Are you a highly skilled and motivated individual looking for an ... Route deliveries and supervise drivers to maximize delivery business and speed * Complete daily ...

Jimmy John's

Assistant Manager

Orland Park, IL

Assistant Manager - Jimmy John's Are you a highly skilled and motivated individual looking for an ... Route deliveries and supervise drivers to maximize delivery business and speed * Complete daily ...

Vestis

Service Manager

Chicago, IL · On-site

District Managers and Route Personnel * Analyze reports and initiate proper corrective actions for ... Coach and assist DM on how to negotiate and secure renewal agreements with existing customers that ...

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Assistant Route Manager information

What is an assistant route manager?

Assistant Route Managers support the planning, coordination, and supervision of daily delivery or service routes for a company. They help ensure that routes are completed efficiently, address customer concerns, and assist with the training and management of route drivers. Their role often includes monitoring route performance, troubleshooting issues in the field, and maintaining compliance with safety and company policies. Assistant Route Managers also collaborate with the Route Manager to optimize operations and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as an assistant route manager, and why are they important?

To thrive as an Assistant Route Manager, you need strong organizational skills, logistical planning abilities, and often a background in transportation or business management. Familiarity with route optimization software, GPS systems, and fleet management tools is typically required. Excellent communication, problem-solving, and leadership skills help you coordinate drivers, resolve issues, and ensure customer satisfaction. These skills are crucial for ensuring efficient route operations, timely deliveries, and effective team management.

What are the typical challenges faced by an assistant route manager, and how can they be effectively managed?

Assistant Route Managers often encounter challenges such as coordinating schedules, managing unexpected route disruptions, and ensuring timely deliveries or pickups. Effective time management, strong communication with drivers and customers, and adaptability are key to overcoming these obstacles. Building good relationships with team members and proactively addressing issues as they arise can help ensure smooth route operations and customer satisfaction.

What is the difference between Assistant Route Manager vs Route Supervisor?

AspectAssistant Route ManagerRoute Supervisor
Required CredentialsHigh school diploma; some roles may prefer logistics or management certificationsHigh school diploma; experience in logistics or delivery preferred
Work EnvironmentOffice-based with field oversight; supports route planning and managementField-based; oversees daily delivery operations and driver performance
Employer & Industry UsageLogistics, transportation, delivery companiesCourier services, parcel delivery, logistics firms

The Assistant Route Manager primarily supports route planning and management from an office setting, while the Route Supervisor oversees daily delivery operations in the field. Both roles require similar credentials and are common in logistics and delivery industries, but they differ in focus and work environment.

What job categories do people searching Assistant Route Manager jobs in Gary, IN look for?

The top searched job categories for Assistant Route Manager jobs in Gary, IN are:

Assistant Route Manager jobs near you
Infographic showing various Assistant Route Manager job openings in Gary, IN as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.

Route Supervisor

Universal Logistics Holdings, Inc.

Gary, IN • On-site

Full-time

Posted 8 days ago

Universal Logistics Holdings rating

6.2

Company rating: 6.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

311th of 366 rated logistics

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset-based and asset-light transportation solutions across North America. Through experienced leadership, innovative technology, and operational excellence, we deliver customized logistics and supply chain solutions that help our customers improve efficiency, service, and performance.
This position is based in Gary, Indiana, supporting dedicated transportation operations. The operation plays a critical role in coordinating daily freight movement, managing driver activity, supporting customer requirements, and ensuring seamless communication between customers, drivers, dispatch, and operational leadership.
Position Overview
The Route Supervisor is responsible for supporting the day-to-day execution of transportation operations while ensuring customer expectations, service requirements, and operational goals are consistently achieved. This role provides direct support to drivers and operational personnel while helping maintain a safe, efficient, and customer-focused operation.
Key Responsibilities
  • Coordinate daily routes and driver assignments to ensure on-time service and customer satisfaction
  • Serve as a primary point of contact for drivers, customers, dispatch, and operations leadership
  • Monitor freight movement and proactively communicate shipment updates, delays, and service issues
  • Support driver scheduling, attendance tracking, and workforce planning activities
  • Ensure drivers are operating safely and in compliance with company policies and DOT regulations
  • Investigate and resolve transportation, service, and driver-related issues
  • Provide coaching, training, and performance feedback to drivers
  • Track operational KPIs related to service, safety, productivity, attendance, and equipment utilization
  • Maintain accurate reports, operational documentation, and compliance records
  • Assist with fleet utilization, route planning, and daily operational execution
  • Collaborate with customer representatives to resolve concerns and support service requirements
  • Promote a culture of safety, accountability, and customer service
  • Support continuous improvement initiatives focused on operational efficiency and performance
  • Assist management with staffing, employee development, and day-to-day operational leadership

Qualifications
  • Bachelor's degree preferred; Supply Chain, Logistics, Transportation, Business, or related field is a plus
  • Previous experience in transportation, dispatch, logistics, warehousing, manufacturing, customer service, or operations environments preferred
  • Prior leadership or supervisory experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, customer-driven environment
  • Strong problem-solving and decision-making abilities
  • Proficiency with Microsoft Excel and other Microsoft Office applications
  • Ability to lead, coach, and hold employees accountable
  • Working knowledge of transportation operations and DOT regulations preferred
  • Ability to manage multiple priorities and adapt to changing operational needs
  • Strong organizational skills and attention to detail

What Universal Logistics Holdings employees say

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