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Assistant Rolex Jobs in Utah (NOW HIRING)

Jewelry Store Manager, Timepieces

Salt Lake City, UT · On-site

$16 - $19.25/hr

... * Assist in achieving quarterly and annual brand KPIs (Scorecards, FEO, MPDS, service goals ... Maintain cleanliness and presentation of all brand areas (Rolex, Patek Philippe, Cartier, Omega ...

Assistant Rolex information

What are the key skills and qualifications needed to thrive as an Assistant Rolex, and why are they important?

I'm sorry, but 'Assistant Rolex' is not a recognized real-world professional occupation.

Does Rolex offer remote positions?

Rolex, as a luxury watchmaker, primarily offers on-site positions that require in-person work at their manufacturing and retail locations. Remote roles are uncommon in the company, especially for technical or customer service positions that involve direct interaction or specialized skills. Job seekers should review specific job listings for remote options, as availability varies by role and location.

Are there entry-level jobs at Rolex?

Rolex offers entry-level positions such as apprenticeships and manufacturing roles that typically require minimal experience and focus on skills like precision and attention to detail. These roles often provide on-the-job training and may require basic technical knowledge or certifications relevant to watchmaking or manufacturing environments.

Do Rolex salesmen get commission?

Rolex sales associates typically earn commissions based on their sales performance, which can vary by store and region. Commission structures often incentivize high sales, and employees may also receive a base salary and benefits. Knowledge of luxury watches and customer service skills are important in this role.

What are Assistant Rolex jobs?

Assistant Rolex jobs typically refer to positions supporting the operations of Rolex, a renowned luxury watch manufacturer. These roles can include administrative assistants, retail assistants, or support staff who help with tasks such as scheduling, customer service, inventory management, and office organization within Rolex boutiques or corporate offices. The main responsibilities involve ensuring smooth day-to-day operations and providing high-quality support to both customers and colleagues. Working as an assistant at Rolex often requires attention to detail, discretion, and strong communication skills. Experience in luxury retail or administration is often preferred.

How do you get a job with Rolex?

To get a job with Rolex, candidates should review current openings on the company's official careers page and submit a tailored application highlighting relevant skills such as watchmaking, sales, or customer service. Relevant experience, certifications, and a strong understanding of luxury retail or horology can improve chances. Networking and demonstrating a passion for the brand also help in the hiring process.

What is the difference between Assistant Rolex vs Watchmaker Assistant?

AspectAssistant RolexWatchmaker Assistant
CredentialsTypically requires basic watchmaking or jewelry-related certificationsRequires watchmaking or horology certifications, often more technical
Work EnvironmentLuxury watch retail stores, authorized Rolex boutiquesWatch repair workshops, jewelry stores, manufacturing facilities
Employer & IndustryRolex and authorized dealers in luxury watch industryWatch brands, repair shops, horology labs
Common Search & ComparisonOften compared for customer service and retail rolesCompared for technical skills and repair expertise

The main difference between Assistant Rolex and Watchmaker Assistant lies in their focus. Assistant Rolex typically involves retail and customer service within luxury boutiques, while Watchmaker Assistant is more technical, focusing on watch repairs and maintenance. Both roles require horology knowledge but serve different aspects of the watch industry.

What are the typical responsibilities and team dynamics for an Assistant at Rolex?

As an Assistant at Rolex, you can expect to support senior staff with administrative tasks, coordinate schedules, and help manage communications within the team. The role often requires strong organizational skills and the ability to handle confidential information with discretion. You'll work closely with various departments, such as marketing, sales, and operations, to ensure smooth daily workflow. Teamwork and attention to detail are highly valued, and there are opportunities to take on more responsibilities over time, which can lead to career advancement within the company.
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Jewelry Store Manager, Timepieces

Octanner

Salt Lake City, UT

$16 - $19.25/hr

Full-time

Posted 17 days ago


Job description

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.

Position Summary

The Timepiece Manager oversees daily operations, sales support, training coordination, visual merchandising, service processes, and brand compliance for multiple luxury watch brands, including Rolex, Patek Philippe, Cartier, Omega, IWC, and Tudor. This role ensures accurate sellin/sellout performance, maintains brand standards, and supports a highperforming sales team.

Key Responsibilities

Sales & Inventory Operations

  • Support Directors of Sales with product orders, retailer portals, sellin/sellout flow, and allocation meetings.

  • Maintain accurate sellout reporting, wishlists, watch applications, LOIs, and product requests.

  • Assist in achieving quarterly and annual brand KPIs (Scorecards, FEO, MPDS, service goals).

  • Supervise promotional item orders and VM material orders.

  • Ensure a personal, healthy, and robust annual sales agenda.

Team Leadership & Training

  • Manage daily performance of Sales Advisors and Sales Support.

  • Provide daily floor support and ensure consistent client experience.

  • Monitor training requirements and coordinate inperson training for advisors and watchmakers.

  • Collaborate with Director of Sales and in-house Trainer on training calendars.

  • Participate in hiring discussions and team development.

Client Service & AfterSales

  • Supervise Service Take-In and Pick-Up processes.

  • Partner with Service Coordinator/Sales Support to meet service KPIs (AutoAccept, Immediate Estimates).

  • Resolve customer grievances and service-related issues.

Brand Standards & Visual Merchandising

  • Maintain cleanliness and presentation of all brand areas (Rolex, Patek Philippe, Cartier, Omega, IWC, Tudor).

  • Implement VM guidelines and brand programs (FEO, MPDS).

  • Ensure compliance with brand expectations and store standards.

Events & CrossFunctional Collaboration

  • Collaborate with Sales Director and Marketing/Event Manager on event calendars.

  • Provide basic IT support related to brand tools and systems.

  • Supervise Mystery Shopping Program performance.

Culture & Team Dynamics

  • Promote a positive, collaborative team environment.

  • Support communication between sales teams, watchmakers, service teams, and leadership.

Qualifications

  • Experience in luxury retail, timepieces, jewelry, or highvalue product management.

  • Strong leadership, communication, and organizational skills.

  • Ability to manage multiple brands, programs, and operational workflows.

  • Knowledge of visual merchandising and service processes preferred.

  • Ability to resolve customer issues professionally and efficiently.