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Assistant Redmine Jobs (NOW HIRING)

Support Senior Product Owner in delivery feature roadmap * Assist with documenting and creation of ... Must have experience with agile development tools, such as Rally, JIRA or Redmine including ...

Skills include software scripting, software installation, provisioning, and configuration. Assist ... One (1) year experience using configuration management tools (such as GIT, Confluence, Redmine) for ...

Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow) * Linux operating systems Ability to ... Modify Confluence pages and write technical documentation to support customers. * Assist with ...

Junior System Engineer

Laurel, MD · On-site

$105K - $200K/yr

Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow) * Linux operating systems Ability to ... Modify Confluence pages and write technical documentation to support customers. * Assist with ...

Skills include software scripting, software installation, provisioning, and configuration. Assist ... Redmine) for document repository, software repository, and building software • Two (2) years ...

Data Scientist

Springfield, VA · Remote

$120K - $160K/yr

Policy and Communications Support: Assist in supporting Policy Business Operations, including ... Demonstrated ability to use Share Point, Tableau, Redmine, and other systems/databases to ...

Policy and Communications Support: Assist in supporting Policy Business Operations, including ... Demonstrated ability to use Share Point, Tableau, Redmine, and other systems/databases to ...

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24x7 Operational Support Staff

24x7 Operational Support Staff

Que Technology Group

Fort George G Meade, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Que Technology Group, Inc., is seeking technical staff to provide 24x7 support to an existing Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems.
Job responsibilities include, but are not limited to:
  • Responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support.
  • Supporting customers who are integrating with Enterprise and IC Attribute and Authorization services.
  • Support may include assisting end-users to resolve access issues, as well as aiding development teams in understanding and resolving issues with REST Services.
  • Use JIRA for ticket management and provide support via email, chat, and phone.
  • Must be an analytical thinker who can solve difficult problems independently, and must be a fast learner to understand the technologies and operational environment

Required Qualifications:
  • Bachelor's Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline.
  • Seven (7) years experience as a System Engineer in programs or contracts of similar scope, type and complexity.
  • Five (5) years of additional System Engineering experience may be substituted for a bachelor's degree for a total of 12 years experience.
  • Experience with or knowledge of:
    • Online and telephone customer support
    • Public Key Infrastructure (PKI)
    • Attribute Based Access Control (ABAC)
    • Entitlements Management
    • LDAP directories
    • SQL and basic database querying abilities
    • RESTful services
    • Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow)
    • Linux operating systems
  • Ability to:
    • Analyze system applications and perform troubleshooting.
    • Understand and communicate complex software systems.
    • Modify Confluence pages and write technical documentation to support customers.
    • Assist with educating/training customers on software capabilities.
    • Assist with understanding and defining customer needs.
    • Work independently
Security Clearance:
  • TS/SCI clearance with polygraph
BENEFITS:
  • Competitive salary
  • Company Medical/Dental/Vision plans - Company paid
  • Short-term Disability, Long-term disability and Life Insurance - Company paid
  • Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
  • Vacation / Personal days granted at 25 days per year
  • Paid Federal Holidays - 11 days
  • $5,000 Annual Professional Development Fund plus 40 paid hours if in class
  • 401K with 6% company match; all contributions are immediately vested by Employee
  • Employee will be paid a bonus of $10,000 per employee hired based on their referral
  • Up to 3 paid Code Red days due to customer closure

Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.