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Assistant Racquets Professional Jobs in North Carolina

Pinehurst

Racket Assistant-Tennis-Part Time

Pinehurst, NC · On-site

$10.50/hr

SUMMARY The Racquets Assistant is responsible to assist the Head Pickleball professional and the Director of Racquets in all aspects of the pickleball and tennis programs. This position will report ...

Arcis Golf

Pickleball Professional

Alamance, NC · On-site

Build strong relationships with members and actively promote participation * Assist in onboarding ... Support overall racquets programming when needed * Participate in club events and interdisciplinary ...

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Assistant Racquets Professional information

What is the difference between Assistant Racquets Professional vs Tennis Coach?

AspectAssistant Racquets ProfessionalTennis Coach
CertificationsRacquets stringing, equipment knowledge, basic coaching certificationsAdvanced coaching certifications, teaching credentials
Work EnvironmentPro shops, sports clubs, retail settings, equipment maintenancePrivate lessons, group coaching, club programs
Employer & Industry UsageSports facilities, retail stores, clubsPrivate clubs, schools, sports academies

The Assistant Racquets Professional primarily focuses on equipment maintenance, stringing, and supporting coaching staff, while a Tennis Coach develops training programs and directly instructs players. Both roles require some coaching certifications, but Tennis Coaches typically have more advanced credentials. The Assistant Racquets Professional works mainly in retail or club settings, whereas Tennis Coaches often work directly with players in coaching environments.

What cities in North Carolina are hiring for Assistant Racquets Professional jobs?

Cities in North Carolina with the most Assistant Racquets Professional job openings:

Racquets Services Associate

Pinehurst, NC • On-site

The Country Club of North Carolina
Traveler Accommodation • 51 - 200 employees
Learn more about The Country Club of North Carolinaexternal

Other

Re-posted 13 days ago

Job description

Job Title
Racquets Services Associate
FLSA Classification
Non-exempt
Salary Range
Commensurate with experience
Reports to
Director of Racquets
Job Summary
The Racquets Services Associate serves as the first point of contact for members and guests visiting the Racquets Center. Reporting to the Director of Racquets, this position is responsible for providing exceptional customer service while supporting the daily operations of the Racquets Pro Shop front desk. The Racquets Services Associate assists with court reservations, program registration, retail sales, member communication, and administrative functions to ensure a welcoming, organized, and professional environment that enhances the overall member experience.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Welcome members and guests with a friendly, professional, and service-oriented attitude.
  • Schedule and manage tennis and pickleball court reservations.
  • Check members in for lessons, clinics, leagues, camps, tournaments, and special events.
  • Process retail purchases, court fees, lesson payments, and other transactions through the point-of-sale system.
  • Answer telephone calls, emails, and member inquiries promptly and professionally.
  • Assist with registration and communication for racquets programming, including clinics, camps, leagues, tournaments, and club events.
  • Maintain a clean, organized, and inviting Pro Shop and front desk area.
  • Restock merchandise and assist with monitoring retail inventory levels.
  • Assist with merchandising displays, promotional materials, and retail presentation.
  • Communicate daily schedules, court assignments, and program updates with Racquets Professional staff.
  • Assist with event preparation, including facility setup and breakdown, as needed.
  • Perform opening and closing procedures for the Racquets Center.
  • Maintain accurate records and complete administrative duties as assigned.
  • Support the overall operation of the Racquets Department by providing exceptional hospitality and member service.
Competencies
  • Outstanding customer service and interpersonal skills.
  • Excellent verbal and written communication abilities.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Proficiency with computers, reservation software, and point-of-sale systems, or the ability to quickly learn new technology.
  • Friendly, professional, and approachable demeanor.
  • Dependable, punctual, and self-motivated.
  • Ability to work independently while contributing positively to a team environment.
  • Knowledge of tennis and pickleball operations is preferred but not required.
Supervisory Responsibilities
  • No supervisory duties are included in this position
Work Environment
  • Primarily indoors within the Racquets Pro Shop and front desk, with occasional outdoor responsibilities around the Racquets Center.
  • Frequent interaction with members, guests, and staff in a hospitality-focused environment.
  • Fast-paced environment requiring frequent multitasking and member engagement.
  • Evenings, weekends, holidays, and occasional extended-hour shifts are required to support club programming, tournaments, leagues, member socials, and special events.
Physical Demands
  • Ability to stand and walk for extended periods throughout the shift.
  • Frequent use of computers, telephones, and point-of-sale equipment.
  • Ability to lift and carry up to 25 pounds, including merchandise, supplies, and equipment.
  • Occasional bending, reaching, stooping, and light physical activity associated with retail operations and event setup.
Education and Experience (Required and Preferred)
  • High school diploma or equivalent preferred.
  • Previous customer service, retail, hospitality, or front desk experience preferred.
  • Experience working in a tennis, pickleball, country club, or recreational environment is preferred.
  • Familiarity with reservation systems and point-of-sale software is a plus.
  • Passion for delivering exceptional member service and willingness to learn racquets operations.

EEO Statement
We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pro Shop is open 9am to 5pm and 10am to 4pm December through February

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