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Assistant Network Jobs in West Roxbury, MA (NOW HIRING)

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Assistant Network information

What is an assistant network?

Assistant Network professionals, often referred to as Network Assistants or Network Support Assistants, provide technical support for computer networks within an organization. They assist senior network engineers with tasks such as installing, configuring, and maintaining network hardware and software, troubleshooting connectivity issues, and monitoring network performance. Their role is crucial in ensuring that the organization's network runs smoothly and securely, often serving as the first point of contact for network-related problems.

What does an assistant network do?

As an Assistant Network professional, your daily responsibilities often include monitoring network performance, assisting with troubleshooting connectivity issues, and supporting the implementation of new hardware or software. You’ll frequently collaborate with network engineers, system administrators, and help desk personnel to resolve user issues and maintain network security. Clear communication and teamwork are essential, as you’ll often be asked to document changes or escalate complex problems to senior staff. This role provides an excellent opportunity to learn from experienced colleagues while building foundational skills for advancement within the IT department.

What are the key skills and qualifications needed to thrive as an assistant network?

To thrive as an Assistant Network professional, you need a solid understanding of computer networking fundamentals, troubleshooting, and typically a relevant associate degree or certification like CompTIA Network+. Familiarity with network monitoring tools, basic routing and switching equipment, and ticketing systems is commonly required. Strong problem-solving skills, attention to detail, and effective communication set outstanding candidates apart in this role. These skills are crucial for maintaining network reliability, quickly resolving technical issues, and supporting seamless business operations.

What is the difference between Assistant Network vs Network Technician?

AspectAssistant NetworkNetwork Technician
CredentialsTypically an associate degree or relevant certificationsOften requires certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentSupport roles in offices, assisting with network setup and maintenanceHands-on troubleshooting, installation, and repair of network hardware
Employer & Industry UsageCommon in IT support teams across various industriesFound in IT departments, telecom companies, and service providers

Assistant Network roles focus on supporting and assisting with network tasks, often involving basic setup and maintenance. Network Technicians perform more technical, hands-on work with network hardware and troubleshooting. While both roles require related certifications and work in similar environments, Network Technicians typically have more technical responsibilities and experience.

What cities near West Roxbury, MA are hiring for Assistant Network jobs?

Cities near West Roxbury, MA with the most Assistant Network job openings:

Infographic showing various Assistant Network job openings in West Roxbury, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Lead Network Infrastructure

Noblesoft Technologies

Northborough, MA • On-site

$47.50 - $60.50/hr

Contractor

Posted 25 days ago


Key responsibilities

  • Coordinate the end-to-end execution of network infrastructure demand from intake through delivery and closure.

  • Track project milestones, risks, issues, dependencies, and action items, and escalate blockers as needed.

  • Maintain delivery dashboards, KPIs, Jira boards, and portfolio reporting to ensure accurate demand status and provide visibility.


Job description

Job Title:  Delivery Lead – Network Infrastructure & Demand Intake

Location: Northborough, MA

Mode : Contract (6+ Months) – Onsite

  • Ability to travel to remote locations
  • Have own vehicle to drive to different locations and support end Users / Mileage will be reimbursed.
  • Will be available on call support during weekends/ holidays as per request.

Job responsibilities:

The Delivery Lead is responsible for coordinating the end-to-end execution of network infrastructure demand from intake through delivery and closure. The role serves as the central point of coordination between business stakeholders, platform owners, network engineering teams, project managers, architects, vendors, and delivery partners.

This position is accountable for ensuring demand progresses through governance processes, maintaining delivery reporting and Jira hygiene, managing stakeholder communications, tracking dependencies and risks, and providing visibility into portfolio execution. The role is focused on delivery coordination and operational execution rather than Agile coaching or Scrum facilitation.

Key Responsibilities

Demand Intake & Prioritization

  • Facilitate intake reviews with business stakeholders, architects, platform owners, and engineering teams.
  • Coordinate the collection of business value, scope, requirements, assumptions, and success criteria.
  • Support demand sizing, prioritization, and backlog management processes.
  • Maintain intake records and ensure governance requirements are met.

Delivery Coordination

  • Coordinate delivery activities across network engineering, architecture, operations, security, and external vendors.
  • Schedule and facilitate kickoff meetings, status reviews, stakeholder updates, and delivery checkpoints.
  • Track project milestones, risks, issues, dependencies, and action items.
  • Escalate blockers and drive resolution across multiple teams.

Stakeholder Management

  • Act as the primary coordination point for business stakeholders throughout the delivery lifecycle.
  • Communicate project status, risks, timelines, and key decisions.
  • Manage deployment communications and stakeholder notifications.

Governance & Reporting

  • Maintain delivery dashboards, KPIs, Jira boards, and portfolio reporting.
  • Ensure accurate tracking of demand status from intake through completion.
  • Support quarterly planning, prioritization activities, and leadership reporting.
  • Produce portfolio metrics and executive status summaries.

Financial & Vendor Coordination

  • Coordinate purchase order requests and vendor engagements.
  • Track procurement activities and hardware delivery milestones.
  • Support invoice reconciliation and closure activities.
  • Assist with budget tracking and cost reporting.

Delivery Closure

  • Confirm business acceptance of delivered solutions.
  • Ensure documentation, reporting, and system updates are completed.
  • Coordinate final project closure activities.
  • Capture lessons learned and process improvements.

Required Qualifications

  • 5+ years of experience in delivery coordination, project management, service delivery, or PMO functions.
  • Experience supporting enterprise infrastructure, networking, telecommunications, or technology organizations.
  • Strong stakeholder management and communication skills.
  • Experience managing multiple concurrent initiatives and competing priorities.
  • Working knowledge of project delivery methodologies and governance processes.
  • Experience with Jira, ServiceNow, Microsoft Teams, Excel, PowerPoint, and reporting tools.
  • Ability to effectively coordinate cross-functional technical teams.

Preferred Qualifications

  • Experience supporting network infrastructure, WAN, LAN, SD-WAN, wireless, DNS, DHCP, IPAM, cloud networking, or telecommunications environments.
  • Experience working with engineering, architecture, and operational support teams.
  • Knowledge of portfolio management and demand intake processes.
  • Financial tracking, procurement, or vendor management experience.
  • PMP, PRINCE2, SAFe, Lean Portfolio Management, or similar certifications.