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Assistant Network Jobs in Boston, MA (NOW HIRING)

Mass General Brigham

Network Technician

Boston, MA · On-site

$19.81 - $28.30/hr

... -Assist customers as needed with technical issues related to computers, Applications, or telecom -Document issues and resolutions effectively and efficiently. -Provide professional, efficient, and ...

USM

Network Engineer II

Boston, MA · On-site

Network Engineer Boston, Massachusetts All candidates must be US Citizen and either local to the ... Assist the Government in status accounting, inventory tracking, and auditing to maintain asset ...

Astound

Broadband Network Technician

Framingham, MA · On-site

$24.25 - $31/hr

The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving ... Observe and assist co-workers with fiber splicing activities * Complete and distribute required ...

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Assistant Network information

What does an assistant network do?

As an Assistant Network professional, your daily responsibilities often include monitoring network performance, assisting with troubleshooting connectivity issues, and supporting the implementation of new hardware or software. You’ll frequently collaborate with network engineers, system administrators, and help desk personnel to resolve user issues and maintain network security. Clear communication and teamwork are essential, as you’ll often be asked to document changes or escalate complex problems to senior staff. This role provides an excellent opportunity to learn from experienced colleagues while building foundational skills for advancement within the IT department.

What is an assistant network?

Assistant Network professionals, often referred to as Network Assistants or Network Support Assistants, provide technical support for computer networks within an organization. They assist senior network engineers with tasks such as installing, configuring, and maintaining network hardware and software, troubleshooting connectivity issues, and monitoring network performance. Their role is crucial in ensuring that the organization's network runs smoothly and securely, often serving as the first point of contact for network-related problems.

What are the key skills and qualifications needed to thrive as an assistant network?

To thrive as an Assistant Network professional, you need a solid understanding of computer networking fundamentals, troubleshooting, and typically a relevant associate degree or certification like CompTIA Network+. Familiarity with network monitoring tools, basic routing and switching equipment, and ticketing systems is commonly required. Strong problem-solving skills, attention to detail, and effective communication set outstanding candidates apart in this role. These skills are crucial for maintaining network reliability, quickly resolving technical issues, and supporting seamless business operations.

What is the difference between Assistant Network vs Network Technician?

AspectAssistant NetworkNetwork Technician
CredentialsTypically an associate degree or relevant certificationsOften requires certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentSupport roles in offices, assisting with network setup and maintenanceHands-on troubleshooting, installation, and repair of network hardware
Employer & Industry UsageCommon in IT support teams across various industriesFound in IT departments, telecom companies, and service providers

Assistant Network roles focus on supporting and assisting with network tasks, often involving basic setup and maintenance. Network Technicians perform more technical, hands-on work with network hardware and troubleshooting. While both roles require related certifications and work in similar environments, Network Technicians typically have more technical responsibilities and experience.

What are the most commonly searched types of Network jobs in Boston, MA? The most popular types of Network jobs in Boston, MA are:
What cities near Boston, MA are hiring for Assistant Network jobs? Cities near Boston, MA with the most Assistant Network job openings:
Assistant Network jobs near you
Infographic showing various Assistant Network job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Network Technician

Mass General Brigham (Enterprise Services)

Boston, MA • On-site

$19.81 - $28.30/hr

Other

Posted 9 days ago

Brigham and Women's Hospital rating

8.1

Company rating: 8.1 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

116th of 1,055 rated hospitals

Job description

Site: Mass General Brigham Incorporated


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

MGB Digital Desktop Support Tech Services is hiring! Full Time, Network Support Technician
This position is vital to the team, you will be responsible for managing and supporting a wide range of technical systems and equipment. Duties include transporting and setting up technical equipment and maintaining inventory. Also responsible for managing systems to ensure secure and efficient operations, providing technical support and troubleshooting, and offering technical guidance to peers to minimize disruptions and maintain productivity.
-Transport, set up, install, and decommission systems.
-Perform tasks in accordance with layout diagrams and project schedules.
-Run diagnostic tests on systems; troubleshoot and resolve any technical issues.
-Assist customers as needed with technical issues related to computers, Applications, or telecom
-Document issues and resolutions effectively and efficiently.
-Provide professional, efficient, and effective customer service to the end-user community, focused on routine matters.
-Monitor and maintain inventory levels for equipment and accessories.


Qualifications

  • High School Diploma or Equivalent required
  • Can this role accept experience in lieu of a degree? No
  • Customer service experience 0-1 year required
  • Ability to multitask and prioritize work demands.
  • Good interpersonal and communication skills.
  • General knowledge of desktop and laptop computers, printers, and other computing equipment.
  • Proficiency with associated technical systems and software.
  • Familiarity with Mac OS, Office 365, and common software applications, as well as phone systems.


Additional Job Details (if applicable)

Working Model Requirements

  • MGH Main Campus, 55 Fruit St. Boston Ma 02114

  • Shifts Required

    -Tuesday - Friday: 8:00 AM - 4:30 PM

    -Saturday: 3:30 PM - 12:00 AM


Remote Type

Onsite


Work Location

55 Fruit Street


Scheduled Weekly Hours

40


Employee Type

Regular


Work Shift

Day (United States of America)


Pay Range

$19.81 - $28.30/Hourly


Grade

3


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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