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Assistant Math Subject Matter Expert Jobs in Illinois

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Serve as a subject matter expert (SME) for STR program processes, policies, and systems * Support escalation management by identifying root causes and driving timely resolution * Assist leadership ...

The IT Subject Matter Expert (SME) serves as the organization's expert in business process analysis ... Assist with cybersecurity engineering activities throughout the system lifecycle.Participate in ...

IT SME

Scott Air Force Base, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

The IT Subject Matter Expert (SME) serves as the organization's expert in business process analysis ... efforts. * Assist with cybersecurity engineering activities throughout the system lifecycle.

IT SME

Scott Air Force Base, IL

  • Medical

  • Dental

  • Vision

  • Retirement

The IT Subject Matter Expert (SME) serves as the organization's expert in business process analysis ... efforts. * Assist with cybersecurity engineering activities throughout the system lifecycle.

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Serve as a subject matter expert (SME) for STR program processes, policies, and systems * Support escalation management by identifying root causes and driving timely resolution * Assist leadership ...

Sleep Expert - Sales

Deerfield, IL · On-site

$54K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provide technical and product knowledge information to customers and serve as subject matter expert. * Drive individual sales performance and KPIs while demonstrating company values and supporting ...

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Serve as a subject matter expert (SME) for STR program processes, policies, and systems * Support escalation management by identifying root causes and driving timely resolution * Assist leadership ...

... subject matter expert in one aspect of our product and the related recruiting activities, supporting other Implementation Specialists including building out training materials based on that subject ...

Showing results 41-60

Assistant Math Subject Matter Expert information

What are the most commonly searched types of Math Subject Matter Expert jobs in Illinois?

The most popular types of Math Subject Matter Expert jobs in Illinois are:

What cities in Illinois are hiring for Assistant Math Subject Matter Expert jobs?

Cities in Illinois with the most Assistant Math Subject Matter Expert job openings:

Infographic showing various Assistant Math Subject Matter Expert job openings in Illinois as of June 2026, with employment types broken down into 67% Full Time, 9% Part Time, 1% Temporary, 22% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative III

Priwils, Inc

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Re-posted 25 days ago


Job description

Overview

The Customer Service Representative III (CSR III) serves as a senior-level subject matter expert within the STR Program. This role is responsible for resolving complex customer and vendor issues, managing escalations, conducting in-depth system research, and supporting leadership in quality control and performance improvement initiatives. The CSR III operates with a high level of independence and plays a critical role in ensuring service excellence and operational efficiency.

Minimum Qualifications
  • Associate’s degree preferred; significant relevant experience may be substituted in lieu of formal education
  • 5–7 years of experience in logistics support, federal contract support, call center operations, or rental agency coordination
  • Advanced proficiency in Microsoft Excel and data analysis
  • Strong analytical skills and problem resolution capabilities
  • Advanced experience researching billing and account issues, preferably within STR-related systems
  • Strong written and verbal communication skills
  • Demonstrated ability to operate independently and adapt to evolving program requirements
Responsibilities
  • Resolve complex customer and vendor inquiries, including escalated issues requiring detailed analysis
  • Perform advanced research on billing discrepancies, account issues, and transaction histories using internal and STR-related systems
  • Serve as a subject matter expert (SME) for STR program processes, policies, and systems
  • Support escalation management by identifying root causes and driving timely resolution
  • Assist leadership with quality assurance, audits, and performance improvement initiatives
  • Provide mentorship and guidance to CSR I and CSR II team members
  • Analyze operational trends and recommend process improvements to enhance service delivery
  • Ensure compliance with program requirements, federal standards, and internal policies
  • Maintain accurate documentation of complex cases, resolutions, and process updates
  • Collaborate with cross-functional teams to address systemic issues and improve overall efficiency
We will never send communications through any other domain, including @Priwilscareers.com, @gmail.com or@yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Priwils employee, please contact us at jobs@Priwils.com