1

Assistant Manager Of Customer Service Jobs in Quebec

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... Flexibility (Availability/Work Schedule) Be open to working a variety of shifts, including evenings ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... Flexibility (Availability/Work Schedule) Be open to working a variety of shifts, including evenings ...

... customer service all while projecting the company's culture and image. In the absence of the Store ... Assistant Manager oversees all store operations. Responsibilities Include: * Assisting in the ...

... customer service all while projecting the company's culture and image. In the absence of the Store ... Assistant Manager oversees all store operations. Responsibilities Include: * Assisting in the ...

... customer service all while projecting the company's culture and image. In the absence of the Store ... Assistant Manager oversees all store operations. Responsibilities Include: * Assisting in the ...

... customer service all while projecting the company's culture and image. In the absence of the Store ... Assistant Manager oversees all store operations. Responsibilities Include: * Assisting in the ...

... customer service all while projecting the company's culture and image. In the absence of the Store ... Assistant Manager oversees all store operations. Responsibilities Include: * Assisting in the ...

... customer service all while projecting the company's culture and image. In the absence of the Store ... Assistant Manager oversees all store operations. Responsibilities Include: * Assisting in the ...

As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction ... few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel ...

As a Customer Service Counter Attendant at Tim Hortons, your top priority is guest satisfaction ... few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel ...

This position is responsible for cost control, customer service, restaurant and employee appearance ... A minimum of 2 years of Assistant Management experience, currently, in the QSR industry is required.

Showing results 21-40

Assistant Manager Of Customer Service information

What is the difference between Assistant Manager Of Customer Service vs Customer Service Supervisor?

AspectAssistant Manager Of Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service team, implements policies, supports managementManages daily customer service operations, supervises staff, handles escalations
Required CredentialsHigh school diploma; often some college or related experienceHigh school diploma; experience in customer service roles
Work EnvironmentOffice setting, team management, strategic planningCall centers, retail, or service centers, direct staff supervision
Industry UsageCommon in retail, hospitality, and corporate sectorsWidely used in retail, telecom, and service industries

The Assistant Manager Of Customer Service typically has broader responsibilities, including strategic planning and supporting upper management, while the Customer Service Supervisor focuses on daily operations and staff supervision. Both roles require customer service experience, but the assistant manager often needs additional leadership skills and experience.

How much is an assistant manager of customer service paid?

The average salary for an assistant manager of customer service typically ranges from $40,000 to $55,000 per year, depending on the industry, location, and experience level. Some positions may offer additional benefits such as bonuses, health insurance, and paid time off.

What does an assistant manager of customer service do?

An assistant manager of customer service oversees daily customer interactions, supports staff in resolving issues, and ensures service quality standards are met. They often handle escalated complaints, assist in training employees, and use customer management tools to improve service efficiency.
Infographic showing various Assistant Manager Of Customer Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

(CAN) Customer Service Manager

Sept-iles, QC • On-site

Walmart
Retail • 10K+ employees

CA$19.55/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,721 frontline employees who took The Breakroom Quiz


Job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.What you'll do...

WHAT YOU'LL DO
Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.
Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.
Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.
Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.
EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and "Failure to Deactivate" logs are completed accurately.
Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.
Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.


The minimum rate of pay for this position starts from $19.55.

Le taux horaire minimum pour ce poste debute a 19.55.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1005 Boul Laure Unit 500, Sept-Iles, QC G4R 4S6, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
  • Find Jobs

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media