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Assistant Mall Manager Jobs in Rochester, NY (NOW HIRING)

Gap, Inc.

Assistant Manager - Eastview Mall

Victor, NY · On-site

About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through ...

Tilly's

Assistant Manager (Full Time)

Victor, NY · On-site

$17.50 - $19.50/hr

As an Assistant Manager, you will work with the Store Management Team to ensure that each Customer ... Location Address: 766 Eastview Mall Victor, NY 14564

KnitWell Group

Sales Lead, Eastview Mall

Victor, NY · On-site

$17 - $21.25/hr

You'll collaborate with the Store Manager to become an expert on store functions, so you are ready ... Be a representative of the brand and model personalized customer experience behaviors. * Assist ...

KnitWell Group

Sales Lead- Greece Ridge Mall

NY · On-site

$17 - $21.25/hr

You'll collaborate with the Store Manager to become an expert on store functions, so you are ready ... Be a representative of the brand and model personalized customer experience behaviors. * Assist ...

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All JobsMall JobsAssistant Mall Manager JobsAssistant Mall Manager Jobs in Rochester, NY

Assistant Mall Manager information

See Rochester, NY salary details

$9

$18

$27

How much do assistant mall manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for assistant mall manager in Rochester, NY is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.35 per hour, depending on experience, location, and employer.

How do you become a mall manager?

To become a mall manager, candidates typically need a bachelor's degree in business, retail management, or a related field, along with several years of experience in retail or property management. Developing strong leadership, organizational, and communication skills is essential, and some positions may require knowledge of leasing, budgeting, and facility operations.

Is assistant manager a high position?

An assistant mall manager is a supervisory role that supports the mall manager in daily operations, staff management, and customer service. While it is a mid-level position with responsibilities that can lead to higher management roles, it is generally not considered a senior or executive position.

What are the most common challenges faced by an Assistant Mall Manager, and how can they be addressed?

Assistant Mall Managers often encounter challenges such as coordinating with multiple tenants, ensuring smooth daily operations, and responding quickly to facility issues. Balancing the needs of retailers with the expectations of shoppers and mall owners can also be demanding. To address these challenges, strong communication skills, proactive problem-solving, and the ability to prioritize tasks are essential. Building solid relationships with tenants and having a reliable support team helps foster a collaborative and efficient work environment.

What are the key skills and qualifications needed to thrive as an Assistant Mall Manager, and why are they important?

To thrive as an Assistant Mall Manager, you need strong organizational skills, experience in retail or property management, and typically a degree in business administration or a related field. Familiarity with property management software, budgeting tools, and security systems is often required. Excellent communication, leadership, and problem-solving abilities help you effectively coordinate with tenants, staff, and customers. These skills ensure smooth daily operations, tenant satisfaction, and the overall success of the mall environment.

What is the hourly rate for a store manager?

The hourly rate for an assistant mall manager typically ranges from $15 to $25 per hour, depending on location, experience, and the size of the mall. Many managers work full-time hours, often 40 hours per week, and may receive additional benefits or bonuses.

What does an Assistant Mall Manager do?

An Assistant Mall Manager supports the Mall Manager in overseeing the daily operations of a shopping mall. Their responsibilities typically include coordinating with tenants, managing staff, handling customer inquiries or complaints, and ensuring the property is safe and well-maintained. They may also assist with marketing events, leasing processes, and budgeting. The role requires strong organizational, communication, and problem-solving skills.

Which retail store pays managers the most?

Among retail stores, luxury brands and high-end department stores typically offer the highest salaries for assistant mall managers, often exceeding $60,000 annually. Compensation varies based on store size, location, and experience, with larger and more prestigious brands generally providing higher pay and additional benefits.

What is the difference between Assistant Mall Manager vs Retail Store Manager?

AspectAssistant Mall ManagerRetail Store Manager
CredentialsHigh school diploma; some roles prefer associate or bachelor’s degreeHigh school diploma; some roles prefer associate or bachelor’s degree
Work EnvironmentShopping malls, large retail complexesIndividual retail stores or chains
ResponsibilitiesOversees multiple stores or mall operations, manages staff, handles tenant relationsManages daily store operations, staff, sales, and customer service
Industry UsageCommon in shopping malls and retail complexesCommon in retail stores and chains

The Assistant Mall Manager and Retail Store Manager roles share similar credentials and work environments, but the Assistant Mall Manager oversees multiple stores or a mall, focusing on broader operational management, while the Retail Store Manager concentrates on a single store's daily operations and sales performance.

What cities near Rochester, NY are hiring for Assistant Mall Manager jobs? Cities near Rochester, NY with the most Assistant Mall Manager job openings:
Assistant Mall Manager jobs near you
Infographic showing various Assistant Mall Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,900 per year, or $18.7 per hour.

Full Time Assistant Manager Greece Ridge Mall

KnitWell Group

Rochester, NY

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

KnitWell Group rating

7.8

Company rating: 7.8 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

3rd of 102 rated fashion retailers

Job description

About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.


 

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.

  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

  • Create an inclusive store environment for associates where everyone feels welcome and engaged.

  • Use technology to provide customers with a seamless omnichannel shopping experience.

  • Support the Store Manager in recruiting, hiring, and developing talent.

  • Use tools and reporting to drive operational excellence and financial discipline.

  • Build productive relationships by listening, sharing ideas, and supporting the team.
     

You'll bring to the role

  • 1+ year retail management experience (preferred)

  • Brings a hospitality mindset when connecting with customers and associates

  • Technology proficient and ability to operate a point-of-sale system

  • Strong business acumen and ability to implement action plans to drive results

  • Takes initiative in making thoughtful decisions
     

Benefits

  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands

  • Support for your individual development plus opportunity for growth within our family of brands

  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

  • Medical, dental, vision insurance, and 401(k)*

  • Time off – paid time off and holidays*

  • Incentive Bonus Program*
     

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Location:

Store 1866-Greece Ridge Mall-ANN-Greece, NY 14626Position Type:Regular/Full timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

New York Pay Information: https://knitwellgroup.com/assets/NY-Posting-ANN.pdf

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