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Assistant Mall Manager Jobs in Washington (NOW HIRING)

Coordinator, Marketing

Waldorf, MD

$41K - $56K/yr

The Marketing Coordinator collaborates closely with the Director of Marketing/Business Development, Assistant Director of Marketing, and Mall Manager to develop and execute mall marketing programs.

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Assistant Mall Manager information

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How much do assistant mall manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for assistant mall manager in Washington is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.52 per hour, depending on experience, location, and employer.

What does an assistant mall manager do?

An Assistant Mall Manager supports the Mall Manager in overseeing the daily operations of a shopping mall. Their responsibilities typically include coordinating with tenants, managing staff, handling customer inquiries or complaints, and ensuring the property is safe and well-maintained. They may also assist with marketing events, leasing processes, and budgeting. The role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant mall manager?

To thrive as an Assistant Mall Manager, you need strong organizational skills, experience in retail or property management, and typically a degree in business administration or a related field. Familiarity with property management software, budgeting tools, and security systems is often required. Excellent communication, leadership, and problem-solving abilities help you effectively coordinate with tenants, staff, and customers. These skills ensure smooth daily operations, tenant satisfaction, and the overall success of the mall environment.

What are the most common challenges faced by an assistant mall manager, and how can they be addressed?

Assistant Mall Managers often encounter challenges such as coordinating with multiple tenants, ensuring smooth daily operations, and responding quickly to facility issues. Balancing the needs of retailers with the expectations of shoppers and mall owners can also be demanding. To address these challenges, strong communication skills, proactive problem-solving, and the ability to prioritize tasks are essential. Building solid relationships with tenants and having a reliable support team helps foster a collaborative and efficient work environment.

What is the difference between Assistant Mall Manager vs Retail Store Manager?

AspectAssistant Mall ManagerRetail Store Manager
CredentialsHigh school diploma; some roles prefer associate or bachelor’s degreeHigh school diploma; some roles prefer associate or bachelor’s degree
Work EnvironmentShopping malls, large retail complexesIndividual retail stores or chains
ResponsibilitiesOversees multiple stores or mall operations, manages staff, handles tenant relationsManages daily store operations, staff, sales, and customer service
Industry UsageCommon in shopping malls and retail complexesCommon in retail stores and chains

The Assistant Mall Manager and Retail Store Manager roles share similar credentials and work environments, but the Assistant Mall Manager oversees multiple stores or a mall, focusing on broader operational management, while the Retail Store Manager concentrates on a single store's daily operations and sales performance.

What cities in Washington are hiring for Assistant Mall Manager jobs?

Cities in Washington with the most Assistant Mall Manager job openings:

Infographic showing various Assistant Mall Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $44,633 per year, or $21.5 per hour.

Coordinator, Marketing

Waldorf, MD • On-site

SPG Administrative Svcs. Ptr.
Real Estate • 1 - 5K employees

$41K - $56K/yr

Full-time

Re-posted 16 days ago


Key responsibilities

  • Collaborate with the marketing team and center management to develop and execute mall marketing programs and initiatives.

  • Assist in managing social media strategies, monitor engagement, and respond to community feedback to enhance customer loyalty.

  • Support the planning and on-site management of events, promotions, and sponsorships, including follow-up and performance measurement.


Simon Property Group rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Job Location:

St Charles Towne Center

PRIMARY PURPOSE:
The Marketing Coordinator collaborates closely with the Director of Marketing/Business Development, Assistant Director of Marketing, and Mall Manager to develop and execute mall marketing programs. This role involves implementing community-based programs, managing local and tourism marketing initiatives, fostering positive retailer and community relations and handling SBV administrative duties.

PRINCIPAL RESPONSIBILITIES:

The successful candidate's responsibilities will include, but not be limited to:

  • Act as a liaison for tenants, conveying SBV initiatives such as Tourism Initiatives, Events, and special promotions.

  • Collaborate closely with the Director of Marketing to formulate and implement a cohesive social media strategy and goals across platforms such as Instagram, TikTok, Facebook, and Twitter. Track metrics, experiment with new methods, and foster audience growth and engagement.

  • Monitor, respond to, and cultivate community feedback on social media using available tools like YEXT to enhance engagement and customer loyalty.

  • Adhere to policies and procedures related to each marketing department initiative within the center.

  • Assist in on-site management of center events, promotions, and sponsorships, including pre and post-event follow-up. Implement platform programs professionally and promptly, contributing to result measurement.

  • Maintain a polished appearance of common areas, including marketing materials, signage, and displays, ensuring all information is current and relevant.

  • Aid in marketing initiatives targeting both tenants and customers to enhance the center's overall perception.

  • Contribute to the execution and coordination of the property-wide Customer Service Initiative, collaborating with various departments.

  • Actively participate in community-centric events, networking, and community outreach efforts.

  • Manage collateral by assisting in the ordering, installation, and removal associated with events, promotions, and sponsorships.

  • Provide administrative support by completing and submitting reports, recaps, and surveys related to center events, promotions, and sponsorships.

  • Support administrative elements and approvals of sponsorship/event deals, including contracting, deal entry, proof of performance, payment collection, contract renewal, revenue forecasting, and reporting.

  • Increase retailer participation in corporate and local events, including tourism programs and coupon book promotions.

  • Offer assistance to co-workers and other departments as requested by the supervisor, participating in team meetings and efforts to achieve the center's goals.

  • Assist in the preparation of contracts and purchase orders.

  • Manage the mall website, oversee Social Media communications, create retailer newsletters, and develop collateral material.

  • Keep abreast of industry trends, monitor emerging platforms, and analyze competitor activities.

  • Play a pivotal role in the marketing team by providing advice and contributing to marketing strategies, tourism programming, and retailer integration.

  • Support DMBD & ADMBD in coordinating materials, presentations, and preparations required for trade shows.

  • Increase retailer participation in Tourism initiatives, such as FAMS, Community events, and Concierge events.

  • Act as the primary contact for Shop and Stay Packages, Group Tours, and Programs with hotels.

  • Assist in Tour Operator follow-up, outreach, and coordination for tourism vouchers with clients.

  • Track and analyze tourist traffic, including groups and free independent travelers.

  • Coordinate Group/Tourism Programs and FAM/Property Tours, collaborating with ADMBD in all aspects.

  • Offer assistance to co-workers and other departments as requested by the supervisor, participating in team meetings and efforts to achieve the center's goals.

MINIMUM QUALIFICATIONS:

  • College degree preferred

  • 3 years of experience in sales, sponsorship, strategic marketing, event management, and budgeting

  • Knowledge of retail management, marketing, tourism, social media or communication

  • Ability to handle multiple projects simultaneously

  • Well-developed oral and written skills

  • Sound fiscal management and budgeting skills

  • Excellent word processing, Excel, and Power Point skills

  • Flexibility to work varied schedules including weekends and evenings

  • Bilingual is a plus


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