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Assistant Linux Desktop Support Jobs in Rochester, NY

L3HHCM20

IT Customer Service

Rochester, NY

$52.50K - $97.50K/yr

Rochester, NY Job Schedule: 9/80 (Every other Friday off) This is an End User Desktop Support ... as required Assist with RMF and ICD 503 compliance as required by security Utilize excellent ...

L3Harris

IT Customer Service

Rochester, NY

$52.50K - $97.50K/yr

Primary responsibility is to be the customer support interface, dealing primarily with desktop ... as required • Assist with RMF and ICD 503 compliance as required by security • Utilize ...

L3Harris Technologies

IT Customer Service

Rochester, NY · On-site

$52.50K - $97.50K/yr

Responsible for day-to-day support of desktop Microsoft Windows in a closed environment, virtual ... as required Assist with RMF and ICD 503 compliance as required by security Utilize excellent ...

InterSources

Desktop Engineer

Canandaigua, NY · On-site

RT | Desktop Engineer (Canandaigua, NY) | Accepting Candidates | P1 | Cloud | _Job #1103279 | Open ... Provide escalation support, troubleshoot incidents, and assist with end-user issues. * Keep ...

Kodak Alaris, Inc.

Integration Engineer

Rochester, NY · On-site

$75K - $100K/yr

... T support , help-desk ticketing, or end-user desktop management. ESSENTIAL RESPONSIBILITIES * Design, build, and maintain production hardened OS images for Windows and Ubuntu Linux platforms

Just Solutions

IT Support Specialist

Fairport, NY

$20 - $25/hr

... assist with on-site hardware support, ensuring every customer interaction ends with trust, and ... Strong troubleshooting skills across desktops, laptops, and mobile devices * Experience with ...

InstantServe LLC

IT Specialist

Rochester, NY · On-site

... support and service delivery: Regarding the maintenance and repair and deployment of desktops ... team: Assist SMEs, Technical Communications Office, and functional IT groups in the build out ...

Kwik Fill

Assistant Manager

East Rochester, NY · On-site

$20.40/hr

Along with the District Manager and the Retail Training Department will provide support in training ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...

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Assistant Linux Desktop Support information

See Rochester, NY salary details

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How much do assistant linux desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for assistant linux desktop support in Rochester, NY is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.14 per hour, depending on experience, location, and employer.

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Rochester, NY? The most popular types of Linux Desktop Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Assistant Linux Desktop Support jobs? Cities near Rochester, NY with the most Assistant Linux Desktop Support job openings:
Assistant Linux Desktop Support jobs near you

IT Customer Service

L3HHCM20

Rochester, NY

$52.50K - $97.50K/yr

Other

Medical, Retirement, PTO

Posted 15 days ago

Job description

Job Title: IT Customer Service

Job Code: 36196

Job Location: Rochester, NY

Job Schedule: 9/80 (Every other Friday off)

Job Description:

This is an End User Desktop Support position that requires proficiency with Windows desktop operating systems to support our classified environment in the Rochester area. Primary responsibility is to be the customer support interface, dealing primarily with desktop support issues ranging from maintaining desktop systems (virtual or physical) and applications. The position will also provide support for secure and unclassified phones, including setup/provisioning and troubleshooting. This position will provide ample opportunities for professional growth and to learn new technologies and develop skills.

Essential Functions:

Responsible for day-to-day support of desktop Microsoft Windows in a closed environment, virtual, or physical
Manage assigned tickets in ServiceNow at required SLA levels and escalate tickets to higher-level support as required
Provide direct front end support to users, first level support for desktop-related items such as application issues and other IT-related issues including application, voice (phone), and data access issues
Deliver new systems to employees and remove equipment as required following the processes dictated by the security team
Support ongoing projects to replace or upgrade existing IT equipment as required
Assist with RMF and ICD 503 compliance as required by security
Utilize excellent written and verbal communication skills at all levels of the organization
Ability to travel between L3Harris facilities within the Rochester area

Qualifications:

Active Top Secret/SCI security clearance and willingness to submit to a CI Poly
Security+ CE or any DoD 8570 IAT Level I or higher approved certification
Bachelor's Degree and a minimum of 2 years of prior related experience; Or, Graduate Degree or equivalent with 0 to 2 years of prior related experience; Or, in lieu of a degree, a minimum of 6 years of prior related experience

Preferred Additional Skills:

Active Top Secret/SCI with CI Poly
Experience with Wyse Management Suite
Active Directory and GPO management experience
Experience with Microsoft Exchange
Knowledge of basic networking concepts and working principles
Experience with Cisco routers & switches, SCCM, and supporting RedHat, CentOS, or Ubuntu Linux
Network certification a plus

In compliance with pay transparency requirements, the salary range for this role in New York state is $52,500-$97,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

The application window for this requisition is anticipated to close July 07, 2026.

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