Assistant Linux Desktop Support Jobs in Fort Washington, MD

**ACTIVE TS/SCI SECURITY CLEARANCE WITH POLYGRAPH REQUIRED**

Join Our Team as an IT Engineer and Make an Impact in Federal Intelligence Operations!

D2 Consulting is seeking a skilled and motivated IT Engineer with a strong background in Microsoft Enterprise Systems Administration and Linux desktop environments to join our high-performing team supporting a Federal Intelligence Agency contract. If you're passionate about both Windows and Linux technologies, eager to work in a collaborative and mission-critical setting, and looking to expand your impact, this opportunity is for you.

Along with a competitive salary and comprehensive health and personal benefits, you'll have the chance to sharpen your technical skills while working alongside a team of experienced professionals in a fast-paced and secure environment.

As an IT Engineer, you'll be a critical player in delivering Tier II support across multiple large enterprise environments that include both Windows and Linux-based desktop and server systems. You will operate within multiple security enclaves in a hybrid Windows & Red Hat Enterprise Linux (RHEL) environment, ensuring consistent system performance and reliability.

• System Administration & Advisory: Administer both Windows and Linux workstations, including EVDI and physical systems, to ensure stability, performance, and security.

• Linux Desktop Support: Provide direct support for Linux desktop users, resolving issues related to system performance, configuration, software compatibility, and user environment optimization.

• Troubleshooting & Incident Resolution: Diagnose and resolve issues affecting both Windows and Linux systems, including application crashes, connectivity issues, and performance degradation.

• User Experience Improvement: Analyze and resolve user issues across platforms, and work with cross-functional teams to implement improvements.

• Customer Support: Deliver Tier II support for Linux and Windows applications, offering remote desktop assistance and escalating as needed.

• Proactive Solutions: Identify and implement both immediate and long-term fixes to technical problems, ensuring minimal impact on operations.

• Collaboration & Communication: Work effectively within small and large teams, and communicate clearly with both technical and non-technical stakeholders.

• Incident Management: Lead triage, response, and communication for system incidents, contributing to major projects and continuous improvement efforts.

We're looking for an experienced IT professional with hands-on expertise in both Windows and Linux environments, particularly with a strong emphasis on Linux desktop support and troubleshooting.

• Bachelor's Degree in Computer Science, Engineering, or a related field - or equivalent technical training, work, or military experience.

• 8+ years of experience in systems administration supporting both Windows and Linux operating systems.

• Active TS/SCI with Polygraph clearance is required.

• A valid DoD Information Assurance (IA) certification (such as CompTIA Security+ CE, SSCP, or CCNA-Security) is necessary; CompTIA Security+ CE is preferred.

• Must obtain DoD 8570 Computing Environment (CE) training within 6 months of hire.

• Linux Desktop Administration (Red Hat, CentOS, or Ubuntu) - installation, configuration, and user support.

• Windows 10, Server 2012, Server 2016.

• Active Directory, DNS, DHCP, DFS, LDAP.

• Application troubleshooting (Outlook, Excel, Word, Java, browsers).

• Familiarity with ServiceNow, NETS, or similar ticketing systems.

• Solid understanding of ITIL v3 or higher.

• Experience with Microsoft System Center Configuration Manager (SCCM).

• PowerShell or Bash scripting.

• Familiarity with virtualization technologies (VMware, Citrix).

• Experience with profile management tools like VMware UEM.

• Working knowledge of Microsoft Exchange and AV/telephony support.

• Networking fundamentals.

• Familiarity with agency-specific requirements and secure environments.

Ready to join a mission-focused team and grow your technical career in both Windows and Linux systems administration? Apply today and become part of a community that values innovation, integrity, and service excellence.

Additional Information

• All your information will be kept confidential according to proper guidelines.
• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $130k-140k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals.  As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience.  Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.