About the Role
Old Mission Capital is looking for a hands-on Desktop Support Engineer to join our systems team. You'll support the endpoint infrastructure behind our global trading operations which includes keeping desktops running, users productive, and systems secure. This is a great opportunity for someone early in their career who takes ownership and wants to grow in a fast-paced financial services environment.
Responsibilities
- Maintain and support the Windows and Linux desktop environment across global offices
- Deploy and manage endpoints using Microsoft Intune
- Manage user accounts, groups, and access in Active Directory and Entra ID
- Support Microsoft 365 applications (Exchange Online, Teams, SharePoint, Office suite)
- Keep desktops current with patches and security updates
- Execute physical desk moves, hardware setup, and equipment reconfiguration as staff and seating arrangements change
- Monitor service desk ticket queues to ensure timely response
- Provide basic network, phone, and video conferencing support
- Proactively identify recurring support issues and recommend process, documentation, or system improvements
- Occasional weekend support will be required for upgrades, data center work, or emergencies
Required Skills
- 1-2 years of desktop support experience
- Hands-on experience with Windows 11 and Microsoft 365
- Familiarity with Intune or similar endpoint management tools
- Experience supporting remote users and VPN troubleshooting
- Basic networking knowledge (DNS, DHCP, TCP/IP)
- Strong communicator with good organizational skills and a team-first attitude
- Bachelor's degree in a related field preferred
- Ability to work rotational shift, M-F, 7am and 9am start time
- Ability to work the on-call rotational shift once a month
Benefits and Perks
- Fully paid Medical, Dental, Vision, Disability, and Life Insurance
- Fully stocked kitchen; free breakfast and lunch every day on-site
- Tuition Reimbursement Program
- 401(k) with employer match
- Paid Vacation, Sick, and Parental leaves
- Commuter and Flexible Spending Programs
Base Salary Range
$80,000 - $90,000 - Salaries are based on numerous factors such as skills, experience, and education. Our compensation package also includes a discretionary bonus and a comprehensive benefits program for full-time employees. For more information, reach out to your recruiter.