Salt Lake City, UT · On-site
$19.50 - $25/hr
... 5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts 6. ... Assist on Incident and Problem management activities 7. Taking ownership of issues through to ...
Quick apply
Salt Lake City, UT · On-site
$19.50 - $25/hr
... 5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts 6. ... Assist on Incident and Problem management activities 7. Taking ownership of issues through to ...
Salt Lake City, UT · On-site
$20 - $25/hr
... 5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts 6. ... Assist on Incident and Problem management activities 7. Taking ownership of issues through to ...
Quick apply
Salt Lake City, UT · On-site
$20 - $25/hr
... 5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts 6. ... Assist on Incident and Problem management activities 7. Taking ownership of issues through to ...
Salt Lake City, UT · On-site
... * Assist with user account, device, and access-related support using approved tools and procedures. * Support walk-up, remote, and general desktop support activities. * Perform endpoint imaging ...
Salt Lake City, UT · On-site
... * Assist with user account, device, and access-related support using approved tools and procedures. * Support walk-up, remote, and general desktop support activities. * Perform endpoint imaging ...
... * Assist with user account, device, and access-related support using approved tools and procedures. * Support walk-up, remote, and general desktop support activities. * Perform endpoint imaging ...
... * Assist with user account, device, and access-related support using approved tools and procedures. * Support walk-up, remote, and general desktop support activities. * Perform endpoint imaging ...
Image, deploy, configure, and maintain laptops, desktops, mobile devices, and peripherals ... Advanced troubleshooting skills across Windows, Linux and macOS, Microsoft 365 / MS Office, and ...
New
Image, deploy, configure, and maintain laptops, desktops, mobile devices, and peripherals ... Advanced troubleshooting skills across Windows, Linux and macOS, Microsoft 365 / MS Office, and ...
New
Administer Linux Desktop environments and containerize applications using Docker * Troubleshoot and ... Coordinate and assist in hardware acquisitions and ensure proper setup of user workstations ...
Administer Linux Desktop environments and containerize applications using Docker * Troubleshoot and ... Coordinate and assist in hardware acquisitions and ensure proper setup of user workstations ...
Administer Linux Desktop environments and containerize applications using Docker * Troubleshoot and ... Coordinate and assist in hardware acquisitions and ensure proper setup of user workstations ...
Administer Linux Desktop environments and containerize applications using Docker * Troubleshoot and ... Coordinate and assist in hardware acquisitions and ensure proper setup of user workstations ...
Woodland Hills, UT · Hybrid
$86K - $106K/yr
Support day-to-day onsite IT operations and desktop support activities for the studio * Help ... Support mixed-platform environments across Windows, Linux, and macOS systems Enterprise IT ...
Woodland Hills, UT · Hybrid
$86K - $106K/yr
Support day-to-day onsite IT operations and desktop support activities for the studio * Help ... Support mixed-platform environments across Windows, Linux, and macOS systems Enterprise IT ...
... Support Level III Technicians for Managed Services Providers (MSPs). To qualify for this ... Point person with Windows Desktop related issues * End-User assistance * Assist with Windows ...
Quick apply
... Support Level III Technicians for Managed Services Providers (MSPs). To qualify for this ... Point person with Windows Desktop related issues * End-User assistance * Assist with Windows ...
Salt Lake City, UT · On-site
$42K - $55K/yr
Escalations • Troubleshoot and assist end users with mobile device setup, activations and ... Strong desktop support experience required. Excellent trouble-shooting skills Must Have experience ...
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Salt Lake City, UT · On-site
$42K - $55K/yr
Escalations • Troubleshoot and assist end users with mobile device setup, activations and ... Strong desktop support experience required. Excellent trouble-shooting skills Must Have experience ...
Fort Duchesne, UT · On-site
$45K - $54K/yr
The Desktop Technician III delivers high-quality customer support, resolves complex technical ... * Assist users with Microsoft Office Suite and Google Workspace (Gmail) applications * Support ...
Quick apply
Fort Duchesne, UT · On-site
$45K - $54K/yr
The Desktop Technician III delivers high-quality customer support, resolves complex technical ... * Assist users with Microsoft Office Suite and Google Workspace (Gmail) applications * Support ...
Fort Duchesne, UT · On-site
$45K - $54K/yr
The Desktop Technician III delivers high-quality customer support, resolves complex technical ... * Assist users with Microsoft Office Suite and Google Workspace (Gmail) applications * Support ...
Quick apply
Fort Duchesne, UT · On-site
$45K - $54K/yr
The Desktop Technician III delivers high-quality customer support, resolves complex technical ... * Assist users with Microsoft Office Suite and Google Workspace (Gmail) applications * Support ...
Logan, UT · On-site
... Assist site with after-hours support needs Member of on-call after hours rotation for supporting ... Basic knowledge of current desktop and laptop operating systems and hardware Can install Microsoft ...
Logan, UT · On-site
... Assist site with after-hours support needs Member of on-call after hours rotation for supporting ... Basic knowledge of current desktop and laptop operating systems and hardware Can install Microsoft ...
Logan, UT · On-site
... Assist site with after-hours support needs • Member of on-call after hours rotation for ... of current desktop and laptop operating systems and hardware • Ability to install and ...
Logan, UT · On-site
... Assist site with after-hours support needs • Member of on-call after hours rotation for ... of current desktop and laptop operating systems and hardware • Ability to install and ...
The selected candidate will join our ISC support team and have an important role in supporting our ... Automate routine tasks using Bash, Python, or equivalent scripting languages. * Assist with ...
New
The selected candidate will join our ISC support team and have an important role in supporting our ... Automate routine tasks using Bash, Python, or equivalent scripting languages. * Assist with ...
New
JOB OVERVIEW Provide support for IT systems management including desktop, server and network ... Linux and Windows). -OR- * PhD degree related to computer science or related discipline and three ...
JOB OVERVIEW Provide support for IT systems management including desktop, server and network ... Linux and Windows). -OR- * PhD degree related to computer science or related discipline and three ...
Logan, UT · On-site
... desktop hardware, software and peripherals • Diagnose and resolve end-user network or local ... Assist site with after-hours support needs • Member of on-call after hours rotation for ...
Logan, UT · On-site
... desktop hardware, software and peripherals • Diagnose and resolve end-user network or local ... Assist site with after-hours support needs • Member of on-call after hours rotation for ...
Provide Ubuntu Linux and Windows system desktop and server support as well as network ... assist you.
Provide Ubuntu Linux and Windows system desktop and server support as well as network ... assist you.
Salt Lake City, UT · On-site
$95K - $145K/yr
... Provide Ubuntu Linux and Windows system desktop and server support as well as network ... assist you.
Salt Lake City, UT · On-site
$95K - $145K/yr
... Provide Ubuntu Linux and Windows system desktop and server support as well as network ... assist you.
System support and administration of numerous desktop/laptop workstations. RESPONSIBILITIES AND ... Linux and Windows). -OR- * Graduate degree related to computer science or related discipline and ...
System support and administration of numerous desktop/laptop workstations. RESPONSIBILITIES AND ... Linux and Windows). -OR- * Graduate degree related to computer science or related discipline and ...
| Aspect | Assistant Linux Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | Linux certifications (e.g., LPIC, CompTIA Linux+) | CompTIA A+, HDI-SCA |
| Work Environment | Linux-based systems, technical support teams | General IT support, various hardware/software issues |
| Industry Usage | Tech companies, organizations using Linux | Broadly in all industries with IT support needs |
| Search/Comparison Intent | Technical Linux support roles | General IT support roles |
Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.
$19.50 - $25/hr
Contractor
Posted 12 days ago
Title: Desktop Support
Duties include (but not limited to)
1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices
2. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
3. IMACD function including installation and decommission
4. Backing up and restoring user data, settings and associated systems administration activities
5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts
6. Assist on Incident and Problem management activities
7. Taking ownership of issues through to resolution on all appropriate requests
8. Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
9. Move equipment associated with escalated incidents and service requests
10. Performing asset inventory activities as needed
11. Recommends and/or performs upgrades on systems to ensure longevity
12. Works with procurement staff to purchase hardware and software
13. Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests
14. Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site.
15. Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 Incidents
16. Adhere to ticket response and resolution SLA’s as agreed upon with the customer
17. Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
18 Support during Town Halls, Board Meetings, Executive Conferences, Auditorium Meetings. Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room
19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components
20. Provide basic to intermediate support for IDF & MDF closets including but not limited to providing console access, checking & reporting UPS & Cooling alerts, PDU’s, patch panel & structured cabling
21. If necessary & required liaise with Third Party Vendors & support for resolving complex or OEM related issues
Desired Experience:
• At least 7-10 years of experience in the field or in a related area required
• Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc)
• Strong Microsoft Operating System installation and troubleshooting skills, experience on Mac OS is an added advantage
• Knowledge of Mobile OS like iOS, iPadOS & Android
• Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
• Broad experience of IT with basic understanding of Networks, Servers and Telecoms
• Strong Customer service skills
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
• Strong written and verbal communication skills
• Must be detail oriented and self-motivated
• Background security check required
• High School Diploma or higher degree is preferred but not a showstopper for ideal candidate
• Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired
• Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc. will be preferred
• Ready to travel & support in a 5-10 mile Campus Radius
Sourced by ZipRecruiter
Software development
51 - 200 Employees
Irving, TX, US
2019
