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Assistant Linux Desktop Support Jobs in Texas (NOW HIRING)

Aleron

Linux Administrator

Grand Prairie, TX · On-site

Do you have experience in with IT support, including hardware repair, configuring PCs, and desktop ... Repair and replace data connectors on network cables and data drops. * Assist in the relocation of ...

Acara Solutions

Linux Administrator

Grand Prairie, TX

Do you have experience in with IT support, including hardware repair, configuring PCs, and desktop ... Repair and replace data connectors on network cables and data drops. * Assist in the relocation of ...

Sky Systems

IT Desktop Support Engineer

Irving, TX · On-site

IT Desktop Support Technician Onsite || Irving, TX) || Long-term contract Job Requirements ... and MAC/Linux OS (preferred). * Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

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Sky Systems

IT Desktop Support Engineer

Plano, TX · On-site

Job Title: IT Desktop Support Technician Job Type & Location: Onsite || Irving, TX) || Long-term ... and MAC/Linux OS (preferred). * Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Install, configure, and troubleshoot Linux and Windows servers and workstations, as well as WAN/LAN ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...

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Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Texas? The most popular types of Linux Desktop Support jobs in Texas are:
What cities in Texas are hiring for Assistant Linux Desktop Support jobs? Cities in Texas with the most Assistant Linux Desktop Support job openings:
Assistant Linux Desktop Support jobs near you
Desktop Support Specialist Onsite

Desktop Support Specialist Onsite

Paranet

Carrollton, TX • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are looking for an L2 Build-Out Systems Technician to provide technical assistance to our customer in the Dallas area. You will help install, upgrade, as well as troubleshoot hardware and software systems.

You will also aid L1 technicians and work ticket escalations.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Duties and Responsibilities

  • Address/Manage user tickets regarding hardware, software and networking based on priority
  • Installing applications and computer peripherals for customers
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting as needed
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Manage multi-client hardware inventory
  • Direct unresolved issues to Senior Engineers
  • Image devices (Desktops, Laptops, Tablets)
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Skills, Requirements and Qualifications

  • Experience - Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role working with Windows/Linux/Mac OS environments. Intune and MDM experience preferred
  • IT computer networking – Technicians oversee running servers, switches, routers, monitors, and computer networking
  • Troubleshooting skills – Performing tests to identify and fix errors in computer networks including LAN and WAN is a key component of their work
  • Physical Requirements – Stay on their feet, and regularly crawl, crouch, kneel, lift, and move up to 40lbs over short distances
  • Specific Technical Skills – Knowledge of network security practices and anti-virus programs, office automation products and computer peripherals, like printers and scanners. Knowledge of imaging computers
  • Communication skills – Being able to explain complicated technical process in a simple way to non-technical staff is a requirement for successful technicians
  • Attitude – Customer oriented attitude
  • Education/Certificates – BS in Information Technology or equivalent experience, CompTIA A+ and Network + or equivalent experience

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