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Assistant Linux Desktop Support Jobs in Texas (NOW HIRING)

BuzzClan LLC

Desktop Support

Dallas, TX

Senior Desktop Support Location- Dallas, TX (Onsite) Job Type- Full-Time Department: Information ... * Assist in training and mentoring newly hired Help Desk technicians * Proactively identify ...

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Perform IT device repair (i.e., laptops, cell phones, tablets, etc.) * Assist with maintaining IT ...

Propetroservices

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Perform IT device repair (i.e., laptops, cell phones, tablets, etc.) * Assist with maintaining IT ...

F2Onsite

Be Seen First

Desktop Support Technician - Part Time

Plano, TX · On-site

$20 - $25/hr

Desktop Support Technician - Part time - 20 hours per week Schedule: Monday through Friday ... Maintain inventory of IT equipment and assist with asset tracking. * Provide excellent customer ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Install, configure, and troubleshoot Linux and Windows servers and workstations, as well as WAN/LAN ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...

Tilson Homes

Desktop Support Tech

Waxahachie, TX

$19.50 - $24.75/hr

The Desktop Support Technician person will also troubleshoot problem areas (in person, by telephone ... * Assist in the maintenance of all desktop and telephone equipment inventory. * Interface with ...

Buckner International

Regional Desktop Support Tech

Dallas, TX · On-site

$20 - $25.50/hr

... * Assist with developing, updating, and following internal support processes, knowledge base ... Requires in-depth understanding of Windows desktop and laptop operations, hardware troubleshooting ...

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All JobsLinux Desktop Support JobsAssistant Linux Desktop Support JobsAssistant Linux Desktop Support Jobs in Texas

Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What are the most commonly searched types of Linux Desktop Support jobs in Texas? The most popular types of Linux Desktop Support jobs in Texas are:
What cities in Texas are hiring for Assistant Linux Desktop Support jobs? Cities in Texas with the most Assistant Linux Desktop Support job openings:
Assistant Linux Desktop Support jobs near you
Desktop Support

Desktop Support

BuzzClan LLC

Dallas, TX

Contractor

Posted 5 days ago

Job description

Company Description
    Job Description

    Position: Senior Desktop Support

    Location- Dallas, TX (Onsite)

    Job Type- Full-Time

    Department: Information Technology

    Reports To: Help Desk Manager

    Job Description

     

    Position Overview: 

    Core Job Title: Senior Desktop Support - The Senior Help Desk Technician provides support for users experiencing IT-related Incidents and fulfilling Service Requests. They act as an escalation point and will be key contributors to IT-related projects. The role is customer-focused and requires a strong understanding of IT systems, problem-solving skills, and the ability to work in a fast-paced environment.

    Responsibilities: 

    • Resolve complex IT Incidents and Service Requests from customers in a timely and efficient manner either by phone, email, chat or in-person
    • Log, categorize, prioritize and resolve Service Requests and Incidents in the ITSM
    • Diagnose and resolve technical issues related to Windows and Mac Operating Systems, Microsoft and SaaS applications and hardware by analyzing the root cause
    • Act as escalation point for issues that cannot be resolved by junior technicians, ensuring a proper resolution of escalated issues
    • Assist in training and mentoring newly hired Help Desk technicians
    • Proactively identify recurring Incidents for Problem Identification and remediation
    • Contribute to the internal knowledge base by documenting solutions to common issues
    • Work closely with the Help Desk Manager to establish and reinforce Help Desk processes and best practices
    • Lead or be a key contributor to IT projects and provide IT insight into business-related projects
    • Work closely with other IT teams to resolve complex issues
    • Maintain accurate inventory of IT assets
    • Project assignments as requested
    • travel, up to 25% or as needed
    • Must be willing to work occasional overtime or extended hours as business needs require, including urgent support issues, critical projects, executive requests, or time-sensitive deadlines.
      • This is not expected to be a weekly occurrence, but the right candidate will be flexible, dependable, and willing to jump in when the situation calls for it.
    • Other duties as assigned
    Qualifications

    Qualifications

    • Minimum 3-5 years of experience in a Help Desk or Service Desk role with at least 2 years in a Senior or leadership position
    • Ability to handle multiple tasks effectively, with tact, courtesy, and a high degree of customer service.
    • Work independently and effectively with minimal direction or collaboratively in a team environment
    • Highly skilled in Active Directory, Azure, InTune, O365, JamF, etc
    • Proficiency in at least one scripting language (e.g., PowerShell, Python)
    • Excellent communication skills (both written and verbal) with the ability to explain technical issues to non-technical users

    Education:

    • Bachelor's Degree in Information Technology, Computer Science, or a related field (or equivalent work experience)
    • Industry-related certifications such as ITIL v4 Foundation, A+, Network+, AZ-900 are preferred
    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Apply