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Assistant Linux Desktop Support Jobs in Alberta (NOW HIRING)

Manage specified Technology Support (Infrastructure) projects * Assist in specified IT projects and ... Practical operational knowledge of Linux/Unix * 5+ Years of experience in managing and ...

Deskside Consultant

Edmonton, AB

CA$46K - CA$60.38K/yr

... Desktop Support Role * Knowledge of server operations, infrastructure, web interfaces, remote ... Hands-on experience with Windows/Linux/Mac OS environments * Experience with: * -> Microsoft Office ...

... technical knowledge. * Assist clients with IT-related queries, ensuring clear and concise ... Experience in desktop support and troubleshooting. * Excellent problem-solving skills and attention ...

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Install and configure Windows Desktop * Check events and logs and escalate issues as required

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Install and configure Windows Desktop * Check events and logs and escalate issues as required

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Install and configure Windows Desktop * Check events and logs and escalate issues as required

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Install and configure Windows Desktop * Check events and logs and escalate issues as required

Thorough knowledge of computer maintenance (MacOS, Windows, Linux) * Service-oriented mindset and ... While these tools assist our workflow, all final selection decisions are made by our hiring team.

Collaboration & Support: * Work closely with IT and other departments to support cloud initiatives ... Experienced with Windows and Linux-based systems and environments * Skilled in data analytics ...

Collaboration & Support: * Work closely with IT and other departments to support cloud initiatives ... Experienced with Windows and Linux-based systems and environments * Skilled in data analytics ...

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Assistant Linux Desktop Support information

What is the difference between Assistant Linux Desktop Support vs Help Desk Technician?

AspectAssistant Linux Desktop SupportHelp Desk Technician
CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)CompTIA A+, HDI-SCA
Work EnvironmentLinux-based systems, technical support teamsGeneral IT support, various hardware/software issues
Industry UsageTech companies, organizations using LinuxBroadly in all industries with IT support needs
Search/Comparison IntentTechnical Linux support rolesGeneral IT support roles

Assistant Linux Desktop Support focuses on providing technical assistance specifically for Linux desktop environments, often requiring Linux certifications. Help Desk Technicians handle a wider range of IT issues across various platforms. While both roles support end-users, Assistant Linux Desktop Support is more specialized in Linux systems, whereas Help Desk Technicians cover broader IT support tasks.

What cities in Alberta are hiring for Assistant Linux Desktop Support jobs? Cities in Alberta with the most Assistant Linux Desktop Support job openings:
IT Desktop Administrator

IT Desktop Administrator

The Brick

Edmonton, AB

Full-time

Posted 10 days ago


Job description

This role is required in our Edmonton corporate office full-time Monday - Friday on site.

The role of the IT Desktop Administrator is to provide advanced technical support to all divisions of LFL including associates, contractors, or any other individuals as required.

This includes but is not limited to Advanced OS, Hardware, Application, How-To, Printer Support, Networking, Set-Up, Facilitation, Project, Etc.

In addition to the support function, Desktop Administrators are responsible for system administration of specified IT systems including but not limited to Enterprise Anti-virus, WSUS, Active Directory Management, DNS, Asset Discovery Tools, Application Administration Systems, Remote Management Systems, Imaging Systems, Etc.

RESPONSIBILITIES

  • Provide end user support on advanced technical issues as assigned via ticketing system within SLA/Urgency
  • Account for all time and work done via ticketing system and time/work tracking tools
  • Support and maintain specified enterprise applications and servers
  • Provide weekly\monthly updates on specified systems
  • Account for all physical and software assets as required
  • Manage vendor relations for specified systems and services as required
  • Build documentation and provide training for other teams as required for specified systems and services
  • Provide support to assigned projects and teams as required.
  • Facilitate system setups (both physical and software) as required, for events, workstations, training, etc.
  • Manage specified Technology Support (Infrastructure) projects
  • Assist in specified IT projects and initiatives.
  • Cross-team support and collaboration for both break-fix/production issues and project work
  • Ordering and tracking of all related equipment and assets both hardware and software utilizing procurement systems and process.
  • Other IT/IS duties as required

QUALIFICATIONS

  • Degree or diploma in Information Systems, Information Technology or Computer Science
  • 5+ Years of experience providing advanced Windows OS (7, 10, 2008 R2, 2012 R2) support in a 2008/2012 domain environment
  • Practical operational knowledge of Linux/Unix
  • 5+ Years of experience in managing and administering enterprise level systems and solutions (RSAT, MDM, BMC Client Management, Exchange, Office365, AV, Cloud computing, Etc.)
  • Strong knowledge and experience with troubleshooting hardware such as desktops, laptops, printers, RF Scanners, tablets, mobile devices and other computing peripherals
  • A+, CCNA, MCSE, MCP, Project+ and other related certifications are highly desired
  • Knowledge of ITIL or other IT frameworks are an asset
  • Highly self-motivated and directed. Must be able to work without supervision.
  • Strong data entry skills with a focus on accuracy.
  • Excellent written and oral English communication skills.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • High standard of ethical conduct and customer service
  • Transporting of moderately heavy objects, such as computers, printers and peripherals.
  • Extensive experience working in a cross-team and collaborative environments.
  • Must be able to deliver results on a deadline