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Assistant Lao Jobs (NOW HIRING)

Contra Costa County, CA

Medical Interpreter

Martinez, CA · On-site

$69K - $84K/yr

Currently, the Department is seeking bi-lingual candidates to fill Lao, Mien, Spanish and ASL ... Participate in training and continuing education to facilitate professional development. * Assist ...

AWUM

Legal Advocate

Minneapolis, MN · On-site

$21 - $24/hr

... Chinese, Lao, South Asian, Korean and Thai descent. While AWUM employs staff who are specially ... This role requires one day a week on Thursday's to be in-person at House of Peace shelter to assist ...

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As of Sep 13, 2026, the average yearly pay for assistant lao in the United States is $49,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,500.00 per year, depending on experience, location, and employer.

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Utility Billing/Customer Service Representative

Columbia Heights, MN • On-site

City of Columbia Heights, MN
See more jobs at City of Columbia Heights, MNexternal

$27.83 - $32.75/hr

Full-time

Posted 13 days ago

Key responsibilities

  • Assist walk-in customers and answer inquiries related to utility billing, city services, and policies.

  • Process payments, perform data entry for financial transactions, and prepare checks for mailing.

  • Support daily front-office operations and perform clerical duties such as filing, record scanning, and handling service requests.

Job description

Salary: $27.83 - $32.75 Hourly
Location : Columbia Heights City Hall, 3989 Central Avenue NE, Columbia Heights, MN
Job Type: Full-time
Job Number: 2026-00031
Department: Finance
Opening Date: 08/31/2026
Closing Date: 9/15/2026 11:59 PM Central
FLSA: Non-Exempt
Bargaining Unit: AFSCME
Description
This position performs a variety of administrative duties requiring a knowledge of the principles of accounting, and daily public contact/customer service. Duties include assisting walk-in customers, answering main City Hall and Utility Billing telephone and Utility Billing email, processing payments, coordinating service requests, supporting daily front-office operations, and other clerical duties as needed. Decisions are made in terms of established policies and procedures; with difficult, non-routine, or complex problems being referred to a supervisor. Portions of the work require judgment based on knowledge of accounting principles. Work is performed under the supervision of the Utility Billing Coordinator and is evaluated for accuracy and adherence to standards.
Examples of Duties
  1. Operates and reconciles cash register; codes and rings up receipts; accepts credit cards and checks according to established procedure, identifies and corrects errors.
  2. Serves as the initial point of contact for residents and customers by providing information on municipal services and functions including utility billing, building permitting, refuse, and city administration both in person and on the phone.
  3. Assists residents directly with billing and account questions and provides education on utility usage, payment options and City policies and procedures.
  4. Performs various clerical tasks including data entry for financial transactions, file records and scan records into digital storage system.
  5. Prepares A/P checks for mailing by verifying vendor information and total against payment voucher prior to stuffing.
  6. Processes outgoing mail.
  7. Serves as the backup Administrative Assistant for the Community Development Department.
  8. Performs other clerical duties related to the position as assigned including:
    • Building permit and business license customer service;
    • Refuse and special assessment customer service;
    • Election customer service; and
    • Human resources customer service.
    • Notary services for residents

Qualifications
Required Qualifications
  • High School diploma or GED
  • Two years experience involving extensive public contact.
  • One year work experience in accounting, bookkeeping, or related data entry position.
Desired Qualifications
  • Two or more years related work experience.
  • One year of coursework in accounting or related field.
  • Bilingual skills in Spanish, Somali, Amharic, Oromo, Hmong, Vietnamese and/or Lao.
Knowledge, Skills, And Abilities
  • Skill in the operation of a computer, using word processing and spreadsheet software.
  • Ability to establish and maintain effective working relationships with other employees and the general public.
  • Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds.
  • Ability to make varied arithmetic computations and tabulations rapidly and accurately.
  • Ability to understand and carry out oral and written instructions.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to coordinate and follow through on work tasks and projects to completion.

--AN EQUAL OPPORTUNITY EMPLOYER-- M/F/V/H
The City of Columbia Heights does not discriminate on the basis of disability in employment or the provision of services.
Full time Benefits with a City contribution are offered for this position.
01
Please indicate your highest level of completed education.
  • High School degree or GED
  • Some college
  • Associates degree
  • Bachelors degree or higher

02
If you have additional education, please state the area of study.
03
How many years of experience do you have performing utility billing duties?
  • Less than one (1) year of experience.
  • One (1) year to less than two (2) years of experience
  • Two (2) years to less than three (3) years of experience
  • Three (3) or more years of experience

04
How many years of experience do you have performing accounting, bookkeeping, or related data entry responsibilities?
  • Less than one (1) year of experience
  • One (1) year to less than two (2) years of experience
  • Two (2) years to less than three (3) years of experience
  • Three (3) or more years of experience

05
How many years of experience do you have working in a public-facing service role?
  • Less than one (1) year of experience
  • One (1) year to less than two (2) years of experience
  • Two (2) years to less than three (3) years of experience
  • Three (3) or more years of experience

06
Do you speak a language other than English?
  • Yes
  • No

07
If yes, please share which other language(s) you speak.
Required Question

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