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Assistant Jw Marriott Desert Ridge Jobs in Michigan

JW Marriott Front Desk Agent

Grand Rapids, MI · On-site

$13.25 - $16.75/hr

Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC ... and assist callers as needed. • Perform general office administration tasks as needed • ...

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes ...

... assist individuals with disabilities; thank guests with genuine appreciation. Speak with others ... JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 ...

Guest Service Representative

Detroit, MI · On-site

$13.25 - $16.25/hr

... assist individuals with disabilities; thank guests with genuine appreciation. Speak with others ... JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 ...

... assist individuals with disabilities; thank guests with genuine appreciation. Speak with others ... JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 ...

... Assist other departments when needed to ensure optimum service to guests. Follow all company and ... JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 ...

Public Area Housekeeper

Detroit, MI · On-site

$13.75 - $17.75/hr

... assist individuals with disabilities; thank guests with genuine appreciation. Speak with others ... JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 ...

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our ...

... assist individuals with disabilities; thank guests with genuine appreciation. Speak with others ... JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 ...

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Assistant Jw Marriott Desert Ridge information

What does an assistant at JW Marriott Desert Ridge do?

An Assistant at JW Marriott Desert Ridge supports various departments such as guest services, administration, or events, depending on the specific role. Their responsibilities often include assisting guests with inquiries, managing reservations, coordinating with staff to ensure smooth operations, and handling administrative tasks. The role requires excellent communication skills, attention to detail, and a commitment to providing high-quality guest experiences. Assistants play a vital part in maintaining the hotel's reputation for exceptional service.

What is the difference between Assistant Jw Marriott Desert Ridge vs Front Desk Agent?

AspectAssistant Jw Marriott Desert RidgeFront Desk Agent
CredentialsHigh school diploma; hospitality certifications preferredHigh school diploma or equivalent
Work EnvironmentLuxury hotel, assisting management and guest servicesFrontline guest check-in/out, customer service
Employer & IndustryJw Marriott Desert Ridge, hospitality industryHotels, hospitality industry

The Assistant Jw Marriott Desert Ridge typically has more responsibilities supporting management and operations, requiring some hospitality certifications. In contrast, a Front Desk Agent focuses on guest check-in/out and customer service. Both roles are essential in the hotel industry, but the Assistant role involves broader administrative duties and coordination within the hotel’s management team.

What are the key skills and qualifications needed to thrive as an assistant at JW Marriott Desert Ridge?

To thrive as an Assistant at JW Marriott Desert Ridge, you need strong organizational skills, attention to detail, and prior experience in hospitality or administrative support. Familiarity with hotel management software, MS Office Suite, and reservation systems is typically required. Excellent communication, professionalism, and a guest-focused attitude are standout soft skills in this role. These abilities ensure smooth daily operations, exceptional guest experiences, and efficient problem-solving in a luxury hospitality environment.

What are some common challenges faced in the assistant role at JW Marriott Desert Ridge, and how can candidates prepare for them?

In the Assistant role at JW Marriott Desert Ridge, you may encounter challenges such as balancing multiple priorities during peak guest hours, ensuring exceptional service standards, and collaborating effectively across various hotel departments. Candidates can prepare by developing strong organizational skills, practicing clear communication, and staying adaptable in a fast-paced hospitality environment. Being proactive in problem-solving and attentive to guest needs will also help you excel and contribute positively to the team dynamic.

What are the most commonly searched types of Jw Marriott Desert Ridge jobs in Michigan?

The most popular types of Jw Marriott Desert Ridge jobs in Michigan are:

What cities in Michigan are hiring for Assistant Jw Marriott Desert Ridge jobs?

Cities in Michigan with the most Assistant Jw Marriott Desert Ridge job openings:

JW Marriott Valet Runner

AHC HOSPITALITY

Grand Rapids, MI • On-site

Part-time

Re-posted 26 days ago


Job description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.
This is a part-time position requiring weekend availability. This position is eligible fordiscounted downtown parking, free employee meals, DailyPay, hotel and restaurant discounts and more.
SUMMARY
Greet and assist all guests who enter the valet motor lobby and/or main lobby. Ensure guest's satisfaction by caring for guests' luggage/items and parking guest's vehicles. As a guest service ambassador you will unload, deliver, or load luggage upon guest arrival and departure while maintaining a positive and professional attitude, at all times.
ESSENTIAL FUNCTIONS
• Create a professional and welcoming atmosphere by posting up with proper posture, in the motor lobby, in view of our guests
• Pause and engage each guest entering and exiting the hotel and create relationships and connect with them by being curious and knowledgeable about their interest
• Create a lasting impression by extending a genuine welcome and a gracious goodbye to each guest, always using their name
• Using proper verbiage with guests and follow all JW Marriott and AHC policies, procedures and standards
• Pull and park cars swiftly while also maintaining a cautious speed. Show guests you value their time by running to and from each car
• Assist guests with their luggage. Loading, unloading, and escorting them to their room
• Providing an engaging orientation of the hotel and the surrounding area
• Ensure that the entire hotel entrance area is clean, organized and guest ready at all times
• Providing consistent communication with other valets, your doorman and other departments, to ensure the guest's experience timely and flawless service
• Complete daily tasks on the shift checklist accurately
• Meet with and pass along any information pertinent to the next shift
• Ensure complete and proper uniform, including name tag and griffin pin, are worn and in perfect condition each day. Arrive at work clean shaven and with a professional looking haircut
• Extensive Knowledge of the area and directions to many local destinations
• Aware and able to expedite hotel safety and security procedures
• Have knowledge of the property, hotel, staff, and services (including hours of operation)
• Calls taxi for guests
• Perform additional duties and tasks as assigned
REQUIRED SKILLS
• Must be able to run, walk, and stand for upwards of 8 hours.
• Previous customer service experience.