ZipRecruiter

Log In

2

Assistant Insurance Customer Service Representative Remote Jobs

next page

Showing results 1-20

All JobsAssistant Insurance Customer Service Representative Remote Jobs

Assistant Insurance Customer Service Representative Remote information

See salary details

$26K

$48.4K

$73K

How much do assistant insurance customer service representative remote jobs pay per year?

As of Jun 20, 2026, the average yearly pay for assistant insurance customer service representative remote in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role in insurance is typically considered an entry-level position that provides foundational skills in client communication, policy understanding, and problem-solving. It often requires minimal prior experience and can serve as a stepping stone to more advanced roles in the industry, with training usually provided on company-specific systems and procedures.

What insurance companies allow remote work?

Many insurance companies, including large firms like State Farm, Allstate, and Progressive, offer remote positions such as Assistant Insurance Customer Service Representatives. These roles typically require strong communication skills and familiarity with customer management tools, and they often provide flexible or fully remote schedules. Job seekers should check individual company listings for specific remote work opportunities and requirements.

How to make 2000 a week working from home?

An Assistant Insurance Customer Service Representative working remotely can increase earnings by handling a high volume of customer inquiries efficiently, gaining specialized knowledge, and working additional hours or overtime if available. Developing strong communication skills and familiarity with insurance software can also improve productivity and earning potential within the role.

How much does a 215 license make?

A 215 license in Florida allows an individual to sell insurance, including property and casualty policies. Insurance agents with this license typically earn commissions that vary based on sales volume, experience, and employer, with average annual earnings ranging from $40,000 to $70,000. Additional certifications and sales skills can influence earning potential for assistant insurance customer service representatives working in this field.
What cities are hiring for Assistant Insurance Customer Service Representative Remote jobs? Cities with the most Assistant Insurance Customer Service Representative Remote job openings:
What are the most commonly searched types of Insurance Customer Service Representative Remote jobs? The most popular types of Insurance Customer Service Representative Remote jobs are:
What states have the most Assistant Insurance Customer Service Representative Remote jobs? States with the most job openings for Assistant Insurance Customer Service Representative Remote jobs include:
Assistant Insurance Customer Service Representative Remote jobs near you

Insurance Customer Service Representative

First Acceptance Corporation

Lawrenceville, GA • On-site, Remote

$34K - $47K/yr

Full-time

Posted 18 days ago

Job description

Summary
Answer phones to respond to general customer inquiries, invoice questions, payment information, customer change requests, and customer complaints. Project a professional company image through phone interaction.
Office Hours: Monday - Friday 6 am - 8 pm Saturday 8 am - 5 pm
Responsibilities
  • Answer high call volume and respond to requests promptly. Identify, research, and resolve issues using AS400, Salesforce, Mitel, Microsoft, and other applications and resources. Research billing issues with a working knowledge of primary billing ledgers.
  • Process insurance endorsements, such as adding or removing vehicles from a policy, changing insurance coverages, and other transactions. Process credit card and check payments.
  • Provide product/service information and offer add-on products.
  • Articulate information or direction to a customer's level of understanding. De-escalate complaints or concerns.
  • Follow-up on inquiries not immediately resolved. Show empathy while providing one-call resolution. Maintain expected performance levels and meet or exceed KPIs. ]
  • Complete other duties as assigned Licensing Requirements Must be able to secure and maintain, at a minimum, a Property and Casualty Insurance License.
  • You must also remain eligible for an insurance license in your state of employment for the duration of your job with First Acceptance Insurance.

Courses to obtain licensure, certification, designations, or prepare for testing, as well as the test itself, will be paid for by the Company on your behalf. Although the cost of the training materials, fees and/or testing for licensing and certifications are covered by First Acceptance, the amount will be considered as a loan to you.
This loan will be forgiven after a year of service has passed since the training event. First Acceptance shall be authorized to pursue appropriate collections efforts as deemed necessary (not applicable in CA and IL).
You must make adequate progress during your pre-licensing course and pass your state exam. Progress will be measured through pre-tests and training observations. Your employment is contingent upon adhering to the established pre-licensing course timeline. Because your role requires a license to discuss and endorse an insurance policy, failure to make adequate progress in pre-licensing training or becoming a licensed agent could result in termination of employment. You will be expected to protect proprietary information belonging to the Company. Any established intellectual property that you may develop during your employment with the Company will remain the property of the Company.
Qualifications
  • High school diploma or equivalent. Proficient reading, writing, and math skills.
  • Bilingual (English/Spanish) preferred. Must be able to work flexible schedules.
  • Minimum one year of Call Center experience or two years in Customer Service.
  • Computer literate with the ability to learn customer service software applications.
  • Candidate bilingual in both English and Spanish strongly preferred.
  • Demonstrate superb phone and soft skills, including active listening, independent problem-solving, and responding professionally and compassionately.
  • Navigate between multiple screens, databases, and complex data entry applications while engaging the customer on the call.
  • Exhibit excellent oral and written communication skills concisely. Demonstrate organizational and prioritizing discipline.
  • Adapt and adhere to policies and procedures.
  • Present attributes of a team player committed to growth and development.
  • Basic level Microsoft Office and Outlook.
  • Data Entry and proficient keyboard skills.

Telecommuting Requirements
  • The candidate must have an area of his/her residence that can be established as a remote workspace that will be safe, private, and otherwise conducive to successfully performing the positions job functions.
  • The candidate must have or be able to arrange, before his/her start date, dependent and adult care during working hours.
  • The Candidate must have or obtain access to high-speed internet with a direct wired LAN connection prior to his/her start date.
  • Dial-up internet, Wi-Fi, and hotspot access are not permitted.
  • Candidate must have or be able to obtain before his/her start date equipment or accessories that he/she believes are necessary to perform the job functions of this position successfully

PHYSICAL DEMANDS:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to do manual tasks, which may include using hands to finger and handling controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee must often lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other skills include breathing, protecting oneself, and possessing the capacity to learn, concentrate, think, and read. Frequently, the employee communicates and interacts with others while working. To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed represent the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.
#LI-Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply