ZipRecruiter

Log In

1

Assistant Humana Customer Service Representative Jobs in Raleigh, NC

Genius Talent

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Genius Talent has partnered with a leading independent Insurance ... Utilize in-depth knowledge of personal lines insurance products to assist clients in selecting ...

Adecco

Customer Service Representative

Cary, NC

$20.40/hr

Responsibilities: · Answer incoming calls and assist patients with prescription status, billing ... For instant consideration for this for Customer Service Representative. Position with Adecco CARY ...

Conflux Systems

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

Sola Plumbing

Customer Service Rep

Garner, NC · On-site

$17 - $22/hr

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep ...

U-Haul

Customer Service Representative

Chapel Hill, NC · On-site

$13.50 - $18.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Durham, NC

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Durham, NC

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

previous pagenext page

Showing results 21-40

All JobsHumana Customer Service Representative JobsAssistant Humana Customer Service Representative JobsAssistant Humana Customer Service Representative Jobs in Raleigh, NC

Assistant Humana Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do assistant humana customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for assistant humana customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Humana Customer Service Representative?

To thrive as an Assistant Humana Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes health insurance terminology is typically required. Patience, active listening, and empathy help representatives deliver exceptional service and resolve customer concerns effectively. These skills and qualities are essential for ensuring customer satisfaction, building trust, and efficiently handling inquiries in a healthcare-focused environment.

What are some common challenges faced by an Assistant Humana Customer Service Representative, and how can they be effectively managed?

Assistant Humana Customer Service Representatives often encounter high call volumes and complex inquiries from members regarding health insurance policies, billing, and coverage. Balancing empathy with efficiency is crucial, as representatives must provide clear, accurate information while meeting service metrics. Effective time management, ongoing training, and collaboration with team leads or subject matter experts help address these challenges. Building strong communication skills and staying updated on policy changes are also key to delivering excellent service and reducing stress.

What is an Assistant Humana Customer Service Representative?

An Assistant Humana Customer Service Representative is a professional who supports Humana members by answering questions, resolving issues, and providing information about health insurance plans and services. They handle phone calls, emails, and chats to assist customers with claims, benefits, billing, and policy details. Their role is crucial in ensuring customer satisfaction and helping members navigate their health plan options effectively. These representatives also document interactions and escalate complex issues to senior team members when necessary.
What are the most commonly searched types of Humana Customer Service Representative jobs in Raleigh, NC? The most popular types of Humana Customer Service Representative jobs in Raleigh, NC are:
Assistant Humana Customer Service Representative jobs near you
Infographic showing various Assistant Humana Customer Service Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Genius Talent

Raleigh, NC • On-site

$15.50 - $21.25/hr

Other

Medical, Retirement

Re-posted 25 days ago

Job description

Customer Service Representative

Genius Talent has partnered with a leading independent Insurance Agency seeking an experienced and licensed Customer Service Representative with a strong background in personal lines insurance. The ideal candidate will have a passion for delivering exceptional customer service, a deep understanding of insurance products, and the ability to build strong client relationships.

Responsibilities:
  • Provide outstanding customer service to clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
  • Utilize in-depth knowledge of personal lines insurance products to assist clients in selecting appropriate coverage.
  • Process policy changes, renewals, and new business applications accurately and efficiently.
  • Collaborate with insurance carriers to obtain quotes, underwriting information, and policy details.
  • Assist clients in claims reporting and follow-up, providing support throughout the claims process.
  • Stay informed about industry trends, policy updates, and regulatory changes to provide accurate and up-to-date information to clients.
  • Maintain client records and documentation in accordance with agency procedures and industry standards.
  • Collaborate with other team members to ensure a seamless and efficient workflow within the agency.
Qualifications:
  • Active personal lines insurance license.
  • Minimum of 2 years of experience in the insurance industry, with a focus on personal lines.
  • Strong knowledge of various personal lines insurance products.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Dedication to maintaining a high level of professionalism and ethical standards.
Benefits:
  • Competitive salary
  • Health insurance
  • Retirement savings plan
  • Friendly and collaborative work environment

Apply