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Assistant Guide Jobs in Soquel, CA (NOW HIRING)

Product Guide

Palo Alto, CA · On-site

$23.60 - $26.90/hr

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

Product Guide

Palo Alto, CA · On-site

$23.60 - $26.90/hr

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

Product Guide

Palo Alto, CA · On-site

$23.60 - $26.90/hr

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

Product Guide - Seasonal

Palo Alto, CA · On-site

$23.60 - $26.20/hr

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

Product Guide - Seasonal

Palo Alto, CA · On-site

$23.60 - $26.20/hr

As a Product Guide at Arc'teryx, here's what you'd be doing: * Delivering a best-in-class brand ... Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete ...

User-AI Collaboration & Feedback Loops Decide when and how AI should assist, guide, or step back. Drive the design of feedback flows, editability, and human-in-the-loop phases that improve system ...

User-AI Collaboration & Feedback Loops Decide when and how AI should assist, guide, or step back. Drive the design of feedback flows, editability, and human-in-the-loop phases that improve system ...

Exhibits Denny's Guiding Principles when interacting with others. Key Business Areas A "Key Business Area" is an area of performance in which the Service Assistant must be successful to meet their ...

Exhibits Denny's Guiding Principles when interacting with others. Key Business Areas A "Key Business Area" is an area of performance in which the Service Assistant must be successful to meet their ...

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Assistant Guide information

What is an assistant guide?

Assistant guides are individuals who support lead guides in organizing and conducting tours or outdoor activities. They help with group management, safety, logistics, and sharing information with participants. Assistant guides often assist in preparing equipment, ensuring safety protocols are followed, and providing customer service. Their role is vital in enhancing the overall experience for guests and supporting the main guide throughout the activity.

What are the key skills and qualifications needed to thrive as an assistant guide?

To thrive as an Assistant Guide, you generally need knowledge of the local environment, basic first aid certification, and experience in outdoor activities relevant to the tours offered. Familiarity with GPS devices, radio communication tools, and booking or scheduling software is often required. Strong interpersonal skills, clear communication, and problem-solving abilities help in managing groups and ensuring guest safety and satisfaction. These competencies are crucial for providing a safe, informative, and enjoyable experience for clients in diverse and sometimes unpredictable outdoor settings.

What are some typical challenges an assistant guide may face during group excursions, and how can they be managed?

Assistant Guides often encounter challenges such as managing diverse group dynamics, ensuring guest safety, and adapting to changing weather or unexpected situations on excursions. Effective communication, strong situational awareness, and the ability to remain calm under pressure are essential for managing these challenges. Building rapport with guests and maintaining close coordination with the lead guide help ensure a safe and enjoyable experience for everyone. Gaining experience and learning from seasoned guides also prepares Assistant Guides to handle these situations more confidently over time.

What cities near Soquel, CA are hiring for Assistant Guide jobs?

Cities near Soquel, CA with the most Assistant Guide job openings:

Adventure Guide

Mount Hermon, CA • On-site

Mount Hermon Association, Inc
51 - 200 employees

$16.90 - $20/hr

Other

Re-posted 10 days ago


Job description

Position Objective:
The Adventure Guide is responsible for delivering physically and emotionally engaging adventure tours on our aerial adventure courses while demonstrating excellent customer service by acting with a "guest comes first" attitude. Guides connect and respond to the needs of guests while following all operational policies and procedures to minimize risk and ensure quality program delivery in a manner consistent with MHA's mission, vision and values.
General Qualifications:
The Adventure Guide is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.'s ("MHA") Christian mission, vision, beliefs, culture code and standards of conduct. They are responsible for defining, cultivating and leading MHA's Christian community, conference programs and retreats. All staff are expected to join gatherings which include prayer, worship, and Bible-centered teaching.
Key Job Accountabilities:
  • Co-lead adventure tours on our aerial adventure courses (Sequoia, Discovery Grove, Zayante). Other activities may include, but are not limited to indoor and outdoor climbing walls, and fieldhouse (gymnasium) supervision.
  • Properly fit, train, and monitor guests in the use of all personal protective equipment.
  • Provide for an emotionally, physically, and spiritually safe environment with both guests and staff.
  • Assist with daily opening and closing of the program and support areas.
  • Conduct visual and tactile inspections of all hardware and equipment being used.
  • Effectively lead guest activities to ensure an engaging, informative and inspiring experience.
  • Meet curriculum delivery guidelines specific to the program and needs of the client.
  • Report and log any safety concerns or incidents/accidents.
  • Attend in-service rescue refresher trainings.
  • Other duties as assigned.

Supervisory Responsibilities:
None
Education/Certifications/Licenses:
  • Minimum High School Diploma or GED; (must be at least age 18). Some college education and/or equivalent professional experience desired.
  • Attend relevant adventure and recreation training and pass both practical and written testing.
  • Requires current First Aid/CPR/AED certifications.
Work Experience:
  • Previous experience in a customer service role preferred.
  • Previous experience in ropes/challenge course or outdoor recreation activities preferred.
  • Previous experience delivering curriculum or content to diverse populations preferred.

Knowledge, Skills and Abilities:
  • Experience and a desire to work within a positive team setting with diverse people.
  • Absolute attention to detail and safety.
  • Ability to maintain a calm demeanor during periods of high volume or unusual events to keep activities operating to standards and set a positive example for the guests and the team.
  • Strong desire to help participants grow and learn from a variety of experiential challenges.
  • Must have good interpersonal and verbal communication skills and be sensitive, adaptable, professional, and articulate when dealing with guests and coworkers.
Physical Demands:
The physical demands described here are representative of those an employee must meet to successfully perform the essential functions of the job:
  • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
  • Requires sitting, standing, squatting, stooping, twisting, and the ability to lift/carry 40+ lbs.
  • Requires the ability to work in a physically strenuous environment.
  • Must be comfortable at heights exceeding 80 feet.
  • After training, employee must be able to rescue a 250 lb. person at heights using a variety of rescue techniques.

Additional Requirements:
  • Must be available to work weekends.
  • May be requested to work overtime for special program events.
  • Adherence to the basic principles as expressed in MHA's Mission, Vision, Values and Commitment statements.
  • Adherence to company dress code and professional standards for personal grooming and appearance.
  • Satisfactory completion of background investigation as well as ability to provide proof of eligibility to work in the United States.

Part-time position; wage range $16.50-$20.00/hour.
Education/Certifications/Licenses:
  • Minimum High School Diploma or GED; (must be at least age 18). Some college education and/or equivalent professional experience desired.
  • Attend relevant adventure & recreation training and pass both practical and written testing.
  • Requires current First Aid/CPR/AED certifications.
Work Experience:
  • Previous experience in a customer service role preferred.
  • Previous experience in ropes/challenge course or outdoor recreation activities preferred.
  • Previous experience delivering curriculum or content to diverse populations preferred.

Knowledge, Skills and Abilities:
  • Experience and a desire to work within a positive team setting with diverse people.
  • Absolute attention to detail and safety.
  • Ability to maintain a calm demeanor during periods of high volume or unusual events to keep activities operating to standards and set a positive example for the guests and the team.
  • Strong desire to help participants grow and learn from a variety of experiential challenges.
  • Must have good interpersonal and verbal communication skills and be sensitive, adaptable, professional, and articulate when dealing with guests and coworkers.
Physical Demands:
The physical demands described here are representative of those an employee must meet to successfully perform the essential functions of the job:
  • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
  • Requires sitting, standing, squatting, stooping, twisting, and the ability to lift/carry 40+ lbs.
  • Requires the ability to work in a physically strenuous environment.
  • Must be comfortable at heights exceeding 80 feet.
  • After training, employee must be able to rescue a 250 lb. person at heights using a variety of rescue techniques.
Additional Requirements/Skills:
  • Must be available to work weekends.
  • May be requested to work overtime for special program events.
  • Adherence to the basic principles as expressed in MHA's Mission, Vision, Values and Commitment statements.
  • Adherence to company dress code and professional standards for personal grooming and appearance.
  • Satisfactory completion of background investigation as well as ability to provide proof of eligibility to work in the United States.