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Assistant Guide Jobs in Macon, GA (NOW HIRING)

Cableone

Customer Care Specialist I-Residential

Perry, GA · On-site

$15.25 - $20.25/hr

Educate & Assist: Guide customers on using our products and help them navigate our services. * Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our ...

Ole Times Country Buffet

Assistant Manager

Macon, GA · On-site

Assistant Manager** to support the daily operations of our restaurant. In this role, you will ... Lead, guide, and support front-line team members (servers, hosts, bartenders, etc.) to ensure ...

Ole Times Country Buffet

Assistant Manager

Macon, GA · On-site

Assistant Manager** to support the daily operations of our restaurant. In this role, you will ... Lead, guide, and support front-line team members (servers, hosts, bartenders, etc.) to ensure ...

The Buckle, Inc.

Assistant in Training

Macon, GA · On-site

The Assistant Manager Position is a progression from the AIT position and therefore includes ... Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets ...

Buckle

Assistant in Training

Macon, GA · On-site

The Assistant Manager Position is a progression from the AIT position and therefore includes ... Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets ...

Buckle

Assistant in Training

Macon, GA · On-site

The Assistant Manager Position is a progression from the AIT position and therefore includes ... Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets ...

The Buckle

Assistant in Training

Macon, GA

The Assistant Manager Position is a progression from the AIT position and therefore includes ... Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals * Meets ...

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Assistant Guide information

What is an assistant guide?

Assistant guides are individuals who support lead guides in organizing and conducting tours or outdoor activities. They help with group management, safety, logistics, and sharing information with participants. Assistant guides often assist in preparing equipment, ensuring safety protocols are followed, and providing customer service. Their role is vital in enhancing the overall experience for guests and supporting the main guide throughout the activity.

What are the key skills and qualifications needed to thrive as an assistant guide?

To thrive as an Assistant Guide, you generally need knowledge of the local environment, basic first aid certification, and experience in outdoor activities relevant to the tours offered. Familiarity with GPS devices, radio communication tools, and booking or scheduling software is often required. Strong interpersonal skills, clear communication, and problem-solving abilities help in managing groups and ensuring guest safety and satisfaction. These competencies are crucial for providing a safe, informative, and enjoyable experience for clients in diverse and sometimes unpredictable outdoor settings.

What are some typical challenges an assistant guide may face during group excursions, and how can they be managed?

Assistant Guides often encounter challenges such as managing diverse group dynamics, ensuring guest safety, and adapting to changing weather or unexpected situations on excursions. Effective communication, strong situational awareness, and the ability to remain calm under pressure are essential for managing these challenges. Building rapport with guests and maintaining close coordination with the lead guide help ensure a safe and enjoyable experience for everyone. Gaining experience and learning from seasoned guides also prepares Assistant Guides to handle these situations more confidently over time.

What cities near Macon, GA are hiring for Assistant Guide jobs?

Cities near Macon, GA with the most Assistant Guide job openings:

Assistant Guide jobs near you

Customer Care Specialist I-Residential

Cableone

Perry, GA • On-site

$15.25 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Job Description:

THIS IS A MONDAY-FRIDAY, IN OFFICE ROLE

Join Our Team as a Customer Care Specialist!

At Sparklight and our Cable One family of Brands, we're all about connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth.

What You'll Be Doing:

  • Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face or on the phone.

  • Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems.

  • Drive Revenue: Secure new and incremental revenue by promoting our products and services.

  • Educate & Assist: Guide customers on using our products and help them navigate our services.

  • Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service.

What We're Looking For:

  • Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn!

  • Skills: Outstanding communication, solid data entry, and computer skills. Comfortable with office equipment and handling money? Perfect!

  • Knowledge: Eager to learn about our products and stay up-to-date with what we offer.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

  • Medical, dental, and vision plans - start when you start!

  • Life insurance (self, spouse, children)

  • Paid time off (vacation, holiday, and personal/sick days)

  • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation

  • Group Legal plan with Identity Theft Protection

Additional Perks

  • Tuition reimbursement (up to $5,250 on 1st year)

  • Annual community support to various organizations across the U.S.

  • Associate recognition & awards programs

  • Advancement opportunities

  • Collaborative work environment

We're an Award-Winning Organization!

  • Forbes' "America's Best Midsized Employers" 2021-2023

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

#LITT1

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