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Assistant Gaming Manager Jobs in Virginia (NOW HIRING)

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Assistant Gaming Manager information

What is an assistant gaming manager?

Assistant Gaming Managers are professionals who help oversee the operations of gaming establishments such as casinos or gaming rooms. They support the Gaming Manager by supervising staff, ensuring compliance with gaming regulations, addressing customer concerns, and helping to maintain a safe and enjoyable gaming environment. Their role often includes monitoring gaming activities, handling escalated issues, assisting with scheduling, and sometimes helping with staff training. Assistant Gaming Managers also help ensure that all gaming equipment and practices meet regulatory standards and company policies.

What are the key skills and qualifications needed to thrive as an assistant gaming manager?

To thrive as an Assistant Gaming Manager, you need experience in casino operations, a solid understanding of gaming regulations, and often a bachelor’s degree in hospitality or a related field. Familiarity with casino management systems, POS software, and compliance tracking tools is typically required. Leadership, problem-solving abilities, and strong interpersonal skills help you effectively manage staff and handle guest relations. These skills are crucial for ensuring smooth gaming operations, regulatory adherence, and exceptional customer service in a dynamic casino environment.

What are some common challenges faced by an assistant gaming manager, and how can they effectively address them?

Assistant Gaming Managers often encounter challenges such as balancing regulatory compliance with providing an engaging guest experience, managing a diverse team, and handling high-pressure situations during peak gaming hours. To address these, it’s important to stay updated on gaming regulations, foster open communication with staff, and develop strong conflict-resolution skills. Building rapport with both employees and guests, as well as collaborating closely with senior management and other departments, also helps ensure smooth daily operations and a positive work environment.

What is the difference between Assistant Gaming Manager vs Casino Floor Supervisor?

AspectAssistant Gaming ManagerCasino Floor Supervisor
Required CredentialsHigh school diploma, gaming license, management experienceHigh school diploma, gaming license, supervisory experience
Work EnvironmentOffice and gaming floor, overseeing operationsCasino floor, directly supervising staff and players
Employer & Industry UsageCasinos, gaming establishmentsCasinos, gaming venues
Common Search & ComparisonYesYes

The Assistant Gaming Manager typically handles administrative tasks, staff scheduling, and supports the Gaming Manager, while the Casino Floor Supervisor directly oversees gaming operations and staff on the casino floor. Both roles require gaming licenses and experience, but the Assistant Gaming Manager focuses more on management support, whereas the Floor Supervisor manages daily floor activities.

What cities in Virginia are hiring for Assistant Gaming Manager jobs?

Cities in Virginia with the most Assistant Gaming Manager job openings:

Office Assistant- Part Time- Liberty Gaming

Fredericksburg, VA • On-site

$16.50 - $21.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Liberty Gaming, a division of Diamond Game Enterprises, is seeking a detail-oriented and reliable Part-time Office Assistant to support the daily operations of our office in Fredericksburg. This position is ideal for an organized professional who enjoys administrative work, collaborating with team members, and contributing to a positive and productive office environment.

What You'll Do

This part-time, permanent position provides administrative and clerical support to ensure efficient office operations. This role assists with office organization, sales support activities, document management, communication and a variety of day-to-day business functions. The ideal candidate is adaptable, customer-focused, and able to manage multiple priorities in a fast-paced environment.

This position will be responsible for:

  • providing administrative support including filing, data entry, document preparation and record maintenance.
  • Assisting with sales support activities by preparing materials, coordinating communications and tracking information.
  • Creating and managing documents using Microsoft 365 applications and Adobe software.
  • Answer telephone calls, respond to emails, greet visitors and provide professional customer service.
  • Perform clerical duties such as copying, scanning and maintaining organized records
  • Support various departments with projects and administrative tasks
  • Assist with office supply inventory management and reordering
  • Manage multiple assignments while maintaining accuracy and attention to detail
  • Perform other duties as assigned

What You'll Need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal skills
  • Proficiency with Microsoft Office/Microsoft 365 applications
  • Strong organizational skills and attention to detail
  • Ability to prioritize tasks and manage multiple responsibilities effectively
  • Ability to work independently and as part of a team
  • Positive attitude and willingness to learn
  • Previous administrative, clerical or office support experience preferred
  • Experience working with Adobe applications a plus

Additional Requirements:

  • Must be a U.S. Citizen or Green Card holder (sponsorship is not available).
  • Ability to pass a background check and pre-employment drug screening.

TOTAL REWARDS

Competitive Salary | Competitive Medical, Dental, Vision, and Life Insurance Benefits | Employee Assistance Program | Tuition Reimbursement | Generous Paid Time Off | 401k with Company Match | Profit Sharing | Unlimited Referral Bonus Earning Potential | And More!

Why Diamond Game?

At Diamond Game, you're not just joining a company - you're joining a forwardthinking, technologydriven gaming organization where people genuinely matter. In fact, Diamond Game is proud to be a 2025 Best Place to Work winner, a recognition that reflects the experience our employees have every day. We're a collaborative, diverse team that works side by side, contributing at every level to deliver highquality products and meaningful results. Everyone here plays a role in raising the bar - and that shared ownership is a big part of what makes Diamond Game special.

We believe in growing our talent from within. That means real career development, mentoring, and handson experience that helps you build skills and expand your impact over time. When our people grow, the company grows - and we're intentional about supporting both.

Diamond Game offers a wellrounded employee experience, including competitive benefits, worklife balance, and an inclusive culture where people feel supported, respected, and empowered to do their best work.

Since 1994, Diamond Game has been designing, producing, and servicing electronic pulltab games, gaming systems, and tickets for charitable gaming and lottery markets. Diamond Game is proud to be part of Pollard Banknote's Charitable Gaming Group, contributing to innovative solutions that support charitable organizations across North America.

Our mission is simple but meaningful: to deliver innovative gaming solutions that create exciting player experiences while positively impacting charitable communities across North America. We put customers first, deliver reliable service, and design products that stand out in the market.

Just as important, we foster a workplace based on our Core Values: Collaboration, Innovation, Integrity, Growth; and Having Fun along the way!

We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test).

Diamond Game Enterprises, a subsidiary of Pollard Banknote Limited provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To ALL Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.


All offers of employment are conditional on successfully passing a regulatory background check