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Assistant Front Store Manager Jobs in Ohio (NOW HIRING)

Assistant Store Manager The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience

Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our

Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our

Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our

Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our

Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our

Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our

Summary The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our

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Assistant Front Store Manager information

What are Assistant Front Store Managers?

Assistant Front Store Managers are retail professionals responsible for supporting the Store Manager in overseeing the daily operations of the front end of a store. Their duties typically include supervising staff, ensuring excellent customer service, managing inventory, handling cash registers, and helping to implement store policies and promotions. They play a crucial role in maintaining a smooth workflow and addressing any issues that arise on the sales floor. Assistant Front Store Managers also help train and motivate team members, ensuring company standards are met and customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as an Assistant Front Store Manager, and why are they important?

To thrive as an Assistant Front Store Manager, you need experience in retail operations, inventory management, and staff supervision, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Strong leadership, problem-solving abilities, and excellent customer service skills help you motivate teams and resolve issues efficiently. These skills ensure smooth store operations, satisfied customers, and effective team performance in a dynamic retail environment.

What are some common challenges faced by an Assistant Front Store Manager, and how can they be addressed?

Assistant Front Store Managers often encounter challenges such as managing staff schedules, maintaining inventory accuracy, and ensuring excellent customer service during peak hours. Balancing operational tasks with team support requires strong organizational and communication skills. Building strong relationships with team members and fostering open communication can help address these challenges, as can adopting efficient scheduling tools and regularly reviewing store performance metrics. Proactive problem-solving and continuous learning are key to success in this dynamic role.
What cities in Ohio are hiring for Assistant Front Store Manager jobs? Cities in Ohio with the most Assistant Front Store Manager job openings:

$38K - $42K/yr

Full-time

Retirement, PTO

Posted 5 days ago


Job description

What's in it for you...
  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!
About this job...
The Assistant Front Office Manager leads the hotel's front desk and guest services team. Assistant Front Office Manager must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Assistant Front Office Manager must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of an Assistant Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modelling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.
What you'll be doing...
  • Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
  • Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
  • Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
  • Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
  • Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
  • Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
  • If applicable, maintain balance and security of house bank and accurately log all transactions.
  • Inventory and controlling cost.
  • Purchasing.
Success factors...
Experience & Education:
  • 2+ years of customer service experience, preferably in Hospitality or related industry
  • High School diploma or equivalency education certificate required
Communication:
  • Excellent verbal and written communication skills
  • Must be able to speak, read, and write in primary language used in the workplace
  • Physical:
  • 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.
Equal Opportunity Employer.