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Assistant Front Manager Jobs in Chicago, IL (NOW HIRING)

Hotel Lincoln

Assistant Front Office Manager

Chicago, IL · On-site

$58K - $60K/yr

In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also ...

Hotel Lincoln

Assistant Front Office Manager

Chicago, IL · On-site

$58K - $60K/yr

In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also ...

Hotel Lincoln

Assistant Front Office Manager

Chicago, IL · On-site

$58K - $60K/yr

In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also ...

Hotel Lincoln

Assistant Front Office Manager

Chicago, IL · On-site

$58K - $60K/yr

In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also ...

AccorHotel

Assistant Front Office Manager

Chicago, IL · On-site

$64K/yr

Assistant Front Office Manager WHAT YOU WILL BE DOING: You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the ...

AccorHotel

Assistant Front Office Manager

Chicago, IL · On-site

$64K/yr

Assistant Front Office Manager WHAT YOU WILL BE DOING: You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the ...

Accor Hotels

Assistant Front Office Manager

Chicago, IL · On-site

$64K/yr

Assistant Front Office Manager WHAT YOU WILL BE DOING: You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the ...

Loews Hotels

Assistant Front Office Manager

Rosemont, IL · On-site

$48K - $60K/yr

An experienced and dynamic Assistant Front Office Manager who will lead the guest services team with confidence and care, ensuring every interaction reflects Loews Hotels' commitment to excellence.

Chuan Spa

Assistant Front Office Manager

Chicago, IL · On-site

... management, and organizational skills. Leads by example: Provides a high-quality service ... Is visible in the guest areas during high traffic times and to assist all front of house colleagues ...

Marriott

Assistant Front Desk Manager

Chicago, IL

$18 - $22.75/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$27.88 - $31.25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

DFR llc

Eligibility Assistant - Front Desk

Hobart, IN · On-site

$15/hr

... leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National ... Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an ...

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All JobsFront JobsAssistant Front Manager JobsAssistant Front Manager Jobs in Chicago, IL

Assistant Front Manager information

See Chicago, IL salary details

$24.7K

$57.9K

$79.3K

How much do assistant front manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for assistant front manager in Chicago, IL is $57,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $67,000.00 per year, depending on experience, location, and employer.

What is an assistant front manager?

Assistant Front Managers support the Front Office or Front Desk Manager in overseeing daily operations in hotels, resorts, or similar establishments. They help manage staff, ensure guest satisfaction, resolve issues, and coordinate check-ins and check-outs. Their role often includes training employees, handling guest complaints, and maintaining high standards of customer service. Assistant Front Managers also assist with scheduling, reporting, and administrative tasks, working closely with other departments to ensure smooth operations.

What are the key skills and qualifications needed to thrive as an assistant front manager, and why are they important?

To thrive as an Assistant Front Manager, you need strong organizational skills, leadership ability, and experience in hospitality or customer service, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS) like Opera or Fidelio and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and conflict-resolution skills help you excel in guest interactions and team coordination. These competencies ensure smooth front desk operations, high guest satisfaction, and efficient support for hotel management.

What are some common challenges faced by an assistant front manager, and how can they be overcome?

Assistant Front Managers often encounter challenges such as managing guest expectations during busy periods, resolving conflicts among staff, and ensuring smooth communication between departments. To overcome these, strong organizational skills and the ability to prioritize tasks are essential. Building a supportive relationship with team members and maintaining open communication with upper management can also help address issues proactively. Adapting quickly to changing situations and maintaining a calm, professional demeanor are important for success in this role.

What cities near Chicago, IL are hiring for Assistant Front Manager jobs?

Cities near Chicago, IL with the most Assistant Front Manager job openings:

Assistant Front Manager jobs near you

Assistant Front Office Manager

Oak Brook, IL • On-site

The Drake Oak Brook, Autograph Collection
See more jobs at The Drake Oak Brook, Autograph Collectionexternal

$45K - $50K/yr

Full-time

Retirement, PTO

Posted yesterday

New

Job description

What's in it for you...
  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!
About this job...
The Assistant Front Office Manager supports the daily operations of the hotel's front desk and guest services team while helping ensure an exceptional guest experience from arrival to departure. This role requires strong leadership, problem-solving skills, and a passion for hospitality. The Assistant Front Office Manager works closely with the Guest Services Manager to maintain brand standards, support team development, resolve guest concerns, and ensure smooth front office operations.
As a leader within the department, the Assistant Front Office Manager helps guide team members by modeling expected behaviors, assisting with training and coaching, and promoting a positive and guest-focused work environment. This position plays a key role in ensuring guest satisfaction, operational efficiency, and effective communication between departments.
What you'll be doing...
  • Welcome arriving guests and assist with the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is provided.
  • Support front desk operations and help oversee daily guest service activities to ensure seamless service delivery.
  • Engage in purposeful communication and build rapport with guests to uncover expectations and personalize the hospitality experience.
  • Effectively communicate with guests through phone, email, or other electronic communication in accordance with hotel brand standards.
  • Assist in resolving guest concerns promptly and professionally while demonstrating empathy and sound judgment.
  • Promote hotel brand loyalty programs, encourage guest participation, and offer upgrades or special packages when appropriate.
  • Collaborate with hotel departments to ensure timely fulfillment of guest requests and efficient resolution of operational issues.
  • Help train, coach, and motivate guest services associates to maintain high service standards and operational excellence.
  • Maintain professionalism at all times consistent with hotel brand and company expectations.
  • Understand and communicate hotel emergency procedures and assist guests during emergencies when necessary.
  • Utilize hotel communication logs and verbal/electronic communication tools to relay important information to associates and leadership.
  • Assist in maintaining the balance and security of the house bank and accurately record applicable transactions.
  • Support scheduling, staffing, and shift coverage to ensure adequate front desk operations.
Success factors...
Experience & Education:
  • 2+ years of customer service experience, preferably in Hospitality or related industry
  • High School diploma or equivalency education certificate required
Communication:
  • Excellent verbal and written communication skills
  • Must be able to speak, read, and write in primary language used in the workplace
  • Physical:
  • 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.
Equal Opportunity Employer.

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