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Assistant Director For Operations Jobs in Maryland

Marylandconnect

Job Posting: JR101954 Assistant Director for Disability Support Services (Open) Department ... in all its operations. In addition, the University shall promote equal opportunity and equal ...

Marylandconnect

Regular Open Date: 07-27-2026 Close Date: $60,000 - $65,000 Assistant Director of Operations Frostburg State University, Department of Student Engagement, seeks applications for a full-time, exempt ...

Learning Care Group, Inc.

Assistant Director

Baltimore, MD · On-site

$21.46 - $22.30/hr

The Assistant Director is responsible for the safe and effective operation of the School with the School Director, and achieving Learning Care Group's safety vision of "No One Gets Hurt." In the ...

State of Maryland

MD · On-site

$81K - $105K/yr

We do this by providing economic support, preventive services, and caring for children and adults ... One year of experience managing a programs operational budget. * One year of comprehensive ...

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Assistant Director For Operations information

What does an assistant director for operations do?

An Assistant Director for Operations oversees the day-to-day administrative and operational functions within an organization or department. They coordinate staff, manage resources, implement policies, and monitor processes to ensure efficiency and compliance with organizational goals. This role often involves collaborating with other departments, analyzing performance data, and supporting the Director in strategic planning and decision-making. The Assistant Director for Operations helps streamline workflows, resolve operational issues, and contribute to a productive work environment.

What are the key skills and qualifications needed to thrive as an assistant director for operations?

To thrive as an Assistant Director for Operations, you need strong organizational, analytical, and leadership skills, often supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, ERP systems, and data analysis tools is typically required, along with relevant certifications such as PMP or Six Sigma. Outstanding problem-solving abilities, interpersonal communication, and adaptability set top performers apart in this role. These skills and qualifications are crucial for optimizing processes, ensuring operational efficiency, and driving successful outcomes across teams and departments.

How does an assistant director for operations typically collaborate with other departments to ensure smooth organizational workflow?

An Assistant Director for Operations works closely with various department heads to coordinate activities, streamline processes, and address operational bottlenecks. This role often involves participating in cross-functional meetings, sharing feedback on process improvements, and implementing solutions that align with organizational goals. Regular communication and collaboration are key, as the Assistant Director serves as a bridge between departments, ensuring that resources are allocated efficiently and that everyone is aligned with operational priorities. Building strong relationships across teams is essential for successfully driving initiatives and achieving organizational objectives.

What is the difference between Assistant Director For Operations vs Operations Coordinator?

AspectAssistant Director For OperationsOperations Coordinator
Required CredentialsBachelor's degree, experience in operations managementHigh school diploma or associate's degree, some experience in operations
Work EnvironmentOffice setting, overseeing multiple departmentsOffice or on-site, supporting daily operational tasks
Employer & Industry UsageNonprofit, corporate, or government sectorsSimilar sectors, often in event planning or logistics
Common Search & ComparisonFocuses on managerial responsibilitiesMore administrative and support role

The Assistant Director For Operations typically holds a higher level of responsibility, overseeing multiple departments and strategic planning, while the Operations Coordinator handles day-to-day support tasks. Both roles are essential in organizational operations but differ in scope and seniority.

What is the salary of an assistant director for operations?

The salary of an assistant director for operations typically ranges from $50,000 to $90,000 annually, depending on the industry, location, experience, and organization size. Many roles also include benefits such as health insurance and retirement plans, and may require management or leadership skills.

What job categories do people searching Assistant Director For Operations jobs in Maryland look for?

The top searched job categories for Assistant Director For Operations jobs in Maryland are:

What cities in Maryland are hiring for Assistant Director For Operations jobs?

Cities in Maryland with the most Assistant Director For Operations job openings:

Assistant Director For Operations jobs near you

Assistant Director for Auxiliary Business Solutions

Baltimore, MD

Morgan State University
Education • 1 - 5K employees
Learn more about Morgan State Universityexternal

$100K - $125K/yr

Full-time

Posted 19 days ago

Job description

Posting Summary
Job Title Assistant Director for Auxiliary Business Solutions Division Division of Finance & Administration Department Business & Auxiliary Services (Parking & Transportation) Work Status Full Time Position Category Staff FLSA Exempt Pay Range Exempt Salary Range $100,000 - $125,000 / year Fund Source State Support Job Summary
Morgan State University (Morgan) is seeking an Assistant Director for Auxiliary
Business Solutions (AD) to serve as a key member of the Business & Auxiliary
Services leadership team. The AD will provide strategic, financial, and operational
oversight for a broad portfolio of services that enhance the experiences of students,
faculty, staff, alumni, and visitors.
Reporting to the Director, Business & Auxiliary Services, the AD will oversee the
bookstore operation, which is outsourced to a contracted vendor. Additionally, the AD
will oversee mailroom and print shop operations and develop plans to expand product
and service offerings. The role requires a collaborative, customer-focused leader who
can balance operational efficiency, revenue diversification, and budget management
while fostering a welcoming, service-oriented environment and demonstrating a strong
commitment to operational excellence and customer service.
Job Duties
General Job responsibilities:
Leadership & Management
  • Supervise staff, including assigning and supervising work, conducting performance evaluations, developing training materials, and conducting training.
  • Develops and implements plans and strategies to accomplish goals for assigned areas. Work may involve evaluating programs, projects, processes, systems, service offerings, and ensuring compliance with federal and state laws and regulations.
  • Serves as the primary liaison with third-party contractors and continually monitors and evaluates their performance against contract specifications and recommends appropriate remedial action as necessary.

Financial Oversight & Revenue Generation
  • Works with the Director and unit leaders to establish operating goals, budgets, monitor costs, and implement strategies to reduce waste and improve operational efficiency.
  • Identifies opportunities to generate additional revenue such as new programs, products, services, or partnerships.

Collaboration & Communication
  • Work closely with the leadership of colleges and departments to ensure services are aligned with overall institutional goals and student needs.
  • Serve as the primary point of contact for university leadership and contract vendors. Communicate service updates, changes, and improvements in a timely manner.

Marketing & Promotion
  • Collaborate with the contract vendor and the university community to develop marketing plans and promotions to ensure products and services are promoted through various channels.

Technology & Data Management
  • Use data and analytics to assess usage, customer satisfaction, and financial performance. Make data-driven decisions to improve services and operations.
  • Explore new technologies or approaches with third-party providers to provide efficient services and solutions.

Bookstore
  • The AD's primary responsibilities involve overseeing day-to-day operations, coordinating between the university and the bookstore contractor, and ensuring that the store meets the needs of students, faculty, staff, alumni, and visitors.
  • Oversee inventory management with the contracted vendor to ensure that textbooks, supplies, and other materials are available. This includes working with faculty and/or representatives to ensure required textbooks and materials are ordered and available on time.
  • Oversee sales performance, including monitoring trends and analyzing data to ensure the bookstore is operating efficiently and profitably.
  • Oversee and elevate customer service operations, swiftly resolving escalations to guarantee a seamless experience.

Retail Operations
  • Develop retail strategies by analyzing market trends and identifying new opportunities to enhance sales, enter new markets, increase customer engagement, and improve the overall experience for students, faculty, staff, alumni, and visitors.
  • Work with student organizations, colleges, and departments to tailor offerings that meet their needs during various school events.

Print Shop
  • Oversee and collaborate with the print shop team to ensure efficient operations, promotion of services, pricing structure, and work to expand services within and outside the university.
  • Market the print shop & services to the university community, ensuring that students, faculty, and staff are aware of available products and services.

Mailroom
  • Oversee and collaborate with the mailroom team to ensure efficient operations and secure handling of mail, packages, mailbox rentals, etc.
  • Oversee budget management, equipment purchases, and staffing.
  • Work with USPS, postal couriers, and logistics companies to expand services and ensure Morgan receives competitive pricing.
Requested Minimum Qualifications
Education:
  • A Bachelor's Degree in Business or related business field from an accredited college or university is required.

Experience:
  • At least 10+ years of retail management experience, such as a print shop, retail mailroom, or client-service operations that generate over $5 million in annual revenue.
  • Experience managing point-of-sale systems, which include configuring software, maintaining hardware, ensuring PCI compliance, facilitating transactions, improving inventory management, analyzing sales trends, customer behavior, etc.
  • Demonstrated history of managing retail or client-service environments generating over $5 million in annual revenue, including leading strategic growth initiatives, budget management, contract negotiations, developing new products and services, inventory control, marketing, operational planning, retail, and sales.
Other Preferences for Consideration
Preferences:
  • A Master's degree in Business Administration (MBA) or related business field.
  • 15+ years of experience in of retail management experience, such as a print shop, retail mailroom, or client-service operations.
  • Experience working with a campus-based franchise in mailroom and print shop
    operations at the assistant director level or higher.
  • Experience overseeing a campus-based third-party contractor in bookstore
    operations at the assistant director level or higher.
  • Five or more years of leadership experience in auxiliary services at a university
    or a comparable retail sector.
Knowledge, Skills & Abilities
Posting Detail Information
Posting Number ST01627 Number of Vacancies 1 Job Open Date 08/13/2026 Application Review Date Job Close Date 09/12/2026 Special Instructions to Applicant
Please enter two professional references on the References page of the application.

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