Assistant Debit Card Fraud Analyst Jobs in Vermont

About 802 Credit Union
At 802 Credit Union, we believe in empowering our members and enriching the communities we serve. As a member-focused financial institution, we're committed to providing personalized financial solutions with a community-first mindset. Our team is passionate about delivering excellent service, fostering a positive and supportive work environment, and growing together. Whether you are just starting your career or looking to make a meaningful change, 802 Credit Union is where you'll thrive.

Why Work at 802 Credit Union?
Working at 802 Credit Union means more than just a job – it means being part of a dynamic and supportive team that genuinely cares about both its members and its employees. When you join us, you become an integral part of a forward-thinking organization with a rich tradition of serving our community.

Here’s why you’ll love working at 802 Credit Union:

• Collaborative Work Environment: We believe in teamwork and supporting each other. You’ll work alongside passionate professionals who are always willing to lend a helping hand.
• Opportunities for Growth: At 802 Credit Union, we encourage career advancement and offer opportunities for professional development and training.
• Work-Life Balance: We understand the importance of balance. Enjoy paid time off and holidays.
• Competitive Benefits: We offer comprehensive benefits including health insurance, retirement plans, and more to ensure you and your family are well taken care of.
• Community Engagement: Be a part of an organization that gives back to the community. You'll have the opportunity to participate in community events and charitable initiatives.

The Fraud & Risk Analyst works with BSA & Compliance to identify risk and mitigate losses to 802 Credit Union and its membership. This role will monitor fraud & AML alerts to identify fraud situations; assist members, co‑workers, and law enforcement in response to suspicious activity or instances of fraud to minimize loss and recover lost funds for 802 Credit Union or its membership; analyze loss trends and make recommendations to prevent future losses and works to support member and staff fraud education.

Key Responsibilities:

• Identify risk and take appropriate action to collect debt, recover losses and/or prevent further loss to the member(s) and the Credit Union.
• Conduct monitoring and analysis of various membership accounts and Credit Union reports for risk to include but not limited to: identity theft, account fraud, check fraud, anti-money laundering, IT/technology fraud, insider transactions, debit card transactions, and credit card transactions.
• Primarily responsible for working with members, co‑workers, vendors and law enforcement to answer questions, alert them of suspected transaction or possible fraud activity and resolve issues related to risk and fraud.
• Maintain and optimize rules and metrics used in Verafin to identify suspicious loan, deposit, and credit or debit card transactions.
• Prepare and maintain monthly loss reports. Make recommendations for reducing or preventing losses based upon these reports. Keep manager and co‑workers informed of fraud trends.
• To complete all necessary duties as identified and trained to comply with the Bank Secrecy Act including but not limited to completion of CTR and SAR when necessary.
• Collaborate with Credit Union departments on projects, fraud awareness and member outreach.
• Assist with planning, preparation for, and participation in, regular internal fraud meetings.
• Contribute to a positive culture within the Credit Union:
  • Participate in Employee Engagement opportunities within the Credit Union
  • Seek opportunities to participate in committee programs
  • Support the 802CU brand, to enhance company reputation
  • Practice our CORE VALUES in all work you do at the Credit Union
  • Use peer to peer recognition programs to actively appreciate colleagues
• Elevate the member experience at the Credit Union:
  • Seek to provide a wow member experience to members and staff
  • Bring extra value to our members’ financial lives through supporting our 802CU staff
  • Uphold the value and continued work towards making our workplace the best in the industry
• Perform other duties as assigned.

• Positive Attitude & Strong Communication Skills: You possess excellent verbal and written communication skills and can easily build good rapport and trust with members, staff and vendors.
• Detail-Oriented & Strong Organizational Skills: You possess the ability to work independently in a rapidly changing environment.
• Team Player: Ability to work across departments to foster teamwork, trust, and quality execution.
• Problem‑Solving Skills: Strong analytical skills to identify and quantify problems and provide effective solutions.

• One or more years of experience in fraud mitigation or risk analytics
• High school diploma required.
• Knowledge of financial institution risk, fraud, security and internal control best practices.
• Proficiency with Microsoft Word, Excel, and other similar or related software.
• Primarily sedentary computer‑based work; ability to lift up to 15 lbs. Some travel to other office locations required.

802 Credit Union is an equal opportunity employer and member of the NCUA.

802CU is committed to providing a workplace free from discrimination or harassment and provides equal employment opportunities to all qualified candidates and employees.

We expect every member of the 802CU community to do their part to cultivate and embrace an environment where everyone feels welcome.