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Executive Assistant – COO

This position requires candidates to be local to the Washington, DC metropolitan area. Applicants must reside within a reasonable commuting distance of our headquarters and be able to meet the position's onsite or hybrid work requirements.

Be part of Lafayette Federal Credit Union, recognized by USA Today as a Top Workplace for three consecutive years (2024–2026)

As we continue to grow, we are on the lookout for exceptional talent to join our dynamic team. At Lafayette Federal Credit Union, we pride ourselves on our commitment to excellence and our reputation as an employer of choice. We believe that the dedication and skills of our team members are crucial to achieving our mission of becoming the premier financial partner for our community. Your potential contributions are invaluable, and we are excited to welcome new team members who share our passion for innovation and high performance.

Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we've also earned numerous accolades including:

• Newsweek's America's Best Banks list
• A 5-star rating from Bauer Financial
• Recognition by S&P Global's Top Performing Credit Unions

Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.

Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.

The Executive Assistant to the SVP/COO provides executive, administrative, and development support to the SVP/Chief Operations Officer, as well as the Senior Management Team (SMT) and HR in carrying out the objectives of the credit union.

Essential Functions & Responsibilities:

Executive Support:

• Completes a broad variety of administrative tasks for the SVP/COO including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Works closely and effectively with the SVP/COO to keep him well informed of upcoming commitments and responsibilities, following up appropriately
• Plans, coordinates and ensures the SVP/COO's schedule is followed and respected.
• Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the SVP/COO's time and office.
• Provides a bridge for smooth communication between the SVP/COO's office and internal departments, demonstrating leadership to maintain credibility, trust and support with senior management team.
• Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the SVP/COO, some of which may have organizational impact.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Reports/Presentation Creation/Development

Supervisory Committee and Credit Committee Liaison:

• Serves as the Supervisory Committee and Credit Committee Liaison.
• Maintains discretion and confidentiality in relationships with all volunteers (i.e. Board, Supervisory Committee, etc.)
• Coordinates monthly meetings and lunches.
• Attends meetings and takes minutes Supervisory Committee & Credit Committee.
• Ensure that minutes are complete, accurate, prepared within three days of the meeting date and signed by the appropriate individuals when approved.
• Provides administrative support to the Supervisory Committee & Credit Committee including but not limited to:
• Providing meeting notification and securing a quorum
• Adhering to compliance with applicable rules and regulations set in bylaws regarding board and board meeting matters, including advance distribution of materials before meetings.
• Maintaining volunteer contact information. Assisting volunteers with conference registration/reimbursement.
• Assisting volunteers with travel arrangements, lodging, and meal planning as needed.
• Providing secondary support to President/CEO and Board
• Performing other duties as needed or assigned by the VP of Human Resources, SVP of Administration, and/or SVP/COO

Knowledge and Skills:

Experience: Three years to five years of similar or related experience.

Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree)

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills: (a) Strong communication (verbal and written), organizational, analytical, and problem-solving skills. (b) Excellent member relations skills. (c) Ability to function in financial institution environment and utilize standard office equipment

Top benefits or perks: Joining Lafayette Federal comes with perks to support you in your personal and professional journey.

We provide employees with a generous benefits package including:

• Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
• Fully funded deductible (HMO Plan)
• 401k employer matching contribution
• Income protection with life insurance, short and long-term disability
• Paid time off, holiday leave & birthday leave
• Educational assistance
• Commuter benefits program and more!

Pay: $57,000 - $67,500 annually depending on experience and qualifications.

Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer. EOE/AA/DISABILITY/VETERAN