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Assistant Civil Rights Paralegal Jobs in Pennsylvania

Paralegal Manager

Philadelphia, PA · On-site

$100K - $135K/yr

Monitor costs and expenses to assist in budget preparation * Assists in analyzing and reporting on ... Assists attorneys with the preparation of a civil case for trial * Obtains, reviews, analyzes, and ...

... Paralegal to join our Philadelphia team. We are eagerly seeking candidates who foster a teamwork ... * Assist attorneys with the preparation of a civil case for trial * Discovery and records ...

Specific responsibilities for this position include but are not limited to: Assist attorney(s) in ... For further information, please review the Know Your Rights notice from the Department of Labor.

Support Attorneys : Assist with hearing preparation, assemble exhibits, draft correspondence, and ... Experience with real estate, tax collection, or civil litigation. * Comfort with county specific ...

Support Attorneys : Assist with hearing preparation, assemble exhibits, draft correspondence, and ... Experience with real estate, tax collection, or civil litigation. * Comfort with county specific ...

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Assistant Civil Rights Paralegal information

What is the difference between Assistant Civil Rights Paralegal vs Civil Rights Paralegal?

AspectAssistant Civil Rights ParalegalCivil Rights Paralegal
CredentialsAssociate's degree or paralegal certificationAssociate's degree or paralegal certification
Work EnvironmentSupport role, assisting senior paralegals and attorneysPerforming substantive legal tasks independently
Employer UsageLegal firms, nonprofits, government agenciesLegal firms, advocacy organizations, government offices

The main difference is that an Assistant Civil Rights Paralegal typically supports and assists civil rights paralegals and attorneys, often handling administrative or preparatory tasks. Civil Rights Paralegals usually perform more substantive legal work independently, such as drafting documents and conducting research. Both roles require similar credentials and work in similar environments, but the assistant role is more supportive in nature.

What are the most commonly searched types of Civil Rights Paralegal jobs in Pennsylvania?

The most popular types of Civil Rights Paralegal jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Assistant Civil Rights Paralegal jobs?

Cities in Pennsylvania with the most Assistant Civil Rights Paralegal job openings:

Hotline Paralegal

Philadelphia, PA • On-site

Full-time

Posted 16 days ago


Job description

HOTLINE PARALEGAL

Reports to: Director of Hotline

Classification: Bargaining Unit

Purpose of the position:

Paralegals are key members of the Advocacy Unit. They ensure that tenants receive accurate and appropriate information to empower them to exercise their rights under the law.

The primary duty of the Tenant Rights paralegal is answering calls made to the Philly Tenant Hotline Under the supervision of the supervisor, the Hotline staff, along with other legal professionals, will provide information and referral services to callers, including answering live calls and directing callers to rental assistance programs, L&I, legal services agencies, and additional TURN services. Hotline staff may also need to return calls to clients who leave voicemails. Supervision will involve experienced housing counselors, housing counseling supervisors, and an attorney to ensure accurate information is provided over the Hotline.

Duties and Responsibilities:
    1.The Hotline paralegal shall be available to answer the phone lines during business hours.
    2.Provide brief information, resources, and referrals to callers; assist callers with designated tasks

a.Assess the needs of callers to identify appropriate information to share b.Use designated reference materials, look up additional information as needed, attend trainings, learn and incorporate frequent updates to ensure timeliness of information

c.Make “warm” referrals (i.e., contact other orgs on the callers’ behalf) or “cold” referrals (i.e., provide caller with the other organization’s phone number) as instructed d.When required, conduct intake interview internal and external referrals to partnering agencies.

e.Assist callers with registration for workshops

    3.Provide limited additional assistance to accommodate callers with disabilities, low English proficiency, and other needs

a.Use a telephonic interpretation service as needed b.Assist callers with registration for workshops

c.Provide other assistance as needed

    4.Meet daily and weekly quotas set by supervisors without sacrificing the quality of information provided or the callers’ customer service experience.
    5.Maintain accurate and complete records of calls in designated databases.

a.The Hotline paralegal shall utilize an appropriate case management system to capture callers’ demographics and income data.

    6.Report trends in caller needs and experiences to Director of Tenant Advocacy by listening for patterns and identifying issues, client needs and troubled buildings
    7.Work flexibly to support the agency’s mission to implement a coordinated strategy and campaign to advance tenants’ rights, combat systemic abuses and prevent homelessness
    8.Participate in on-going trainings
    9.Available for in-person training when required
Qualifications:
  • A college degree; a minimum of 3 years of social service or customer service experience; or a minimum of 2 years of paralegal training or experience.
  • Demonstrated ability to learn, synthesize, and apply a large amount of material quickly and accurately.
  • Good customer service skills, the ability to demonstrate empathy for others, and desire to work as part of a team in a fastpaced environment.
  • Computer skills, including working with multiple programs and windows at the same time.
  • Ability to multitask, communicate effectively with a diverse caller base and colleagues, and communicate effectively in writing.
  • Willingness to undergo our internal training program and pass our qualification exam.
  • Commitment to an agenda of social and economic justice through housing advocacy and tenants’ rights.
  • Bilingual candidate preferred
  • CANDIDATES with familiarity with Pennsylvania and Philadelphia landlordtenant laws strongly preferred.
  • TURN is an Equal Opportunity Employer.

    We Seek to Represent the Community We Serve