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Assistant Cemetery Manager Jobs in Ohio (NOW HIRING)

Family Service Representative

Lorain, OH · On-site

$30K - $100K/yr

Educate and assist families with cemetery burial needs on a pre-need or at-need basis through a ... Manage appointments, sales activities, and follow-up responsibilities independently while ...

We're seeking an Assistant Store Manager to join our team to help with store operations, customer ... Cemetery Street,Coolville,Ohio 45723 28022 Family Dollar From: 14.5 To: 15.25 We are required to ...

We're seeking an Assistant Store Manager to join our team to help with store operations, customer ... Cemetery Street,Coolville,Ohio 45723 28022 Family Dollar From: 14.5 To: 15.25 We are required to ...

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Assistant Cemetery Manager information

What is an assistant cemetery manager?

Assistant Cemetery Managers help oversee the daily operations of a cemetery, supporting the Cemetery Manager with administrative tasks, staff supervision, and the coordination of burials and maintenance. They ensure that records are properly maintained, customer service standards are met, and that the grounds remain respectful and well-kept. Their role is crucial in providing compassionate support to grieving families and ensuring all legal and regulatory requirements are followed.

What are the key skills and qualifications needed to thrive as an assistant cemetery manager?

To thrive as an Assistant Cemetery Manager, you need knowledge of cemetery operations, grounds maintenance, and relevant regulations, often supported by experience in facilities management or a related field. Familiarity with cemetery management software, scheduling tools, and basic financial systems is typically required. Strong organizational skills, empathy, and effective communication are vital for interacting with grieving families and coordinating staff. These skills ensure the respectful management of cemetery grounds, smooth operations, and compassionate service to clients during sensitive times.

What are some typical challenges faced by an assistant cemetery manager, and how can they be addressed?

Assistant Cemetery Managers often encounter challenges such as managing sensitive interactions with grieving families, coordinating maintenance schedules, and ensuring compliance with local regulations. Balancing administrative duties with on-site oversight can be demanding, especially during peak periods. Developing strong communication skills and maintaining organized records can help address these challenges, as can fostering a supportive team environment and staying updated on industry best practices.

What is the difference between Assistant Cemetery Manager vs Cemetery Groundskeeper?

AspectAssistant Cemetery ManagerCemetery Groundskeeper
Required credentialsHigh school diploma; some roles may prefer certifications in cemetery management or related fieldsHigh school diploma or equivalent; no formal certifications typically required
Work environmentOffice settings, overseeing operations, staff, and administrative tasks within the cemeteryOutdoor work maintaining grounds, landscaping, and ensuring cemetery appearance
Employer and industry usageUsed by cemetery management teams to support administrative and supervisory dutiesCommonly employed for physical maintenance and groundskeeping tasks

The Assistant Cemetery Manager primarily handles administrative, supervisory, and operational responsibilities within the cemetery, often requiring some management-related credentials. In contrast, the Cemetery Groundskeeper focuses on outdoor maintenance and groundskeeping tasks. Both roles are essential for cemetery operations but differ in scope and responsibilities.

Cemetery Office Manager - Green Lawn Cemetery

Columbus, OH

Full-time

Re-posted 5 days ago


Job description

Job Description

The Cemetery Office Manager is responsible for managing the day-to-day operations of the cemetery office and providing direct supervision to the administrative assistants. This role ensures the accurate, efficient, and dignified management of cemetery records, contracts, financials, and service scheduling.

Reports to: Cemetery General Manager

Responsibilities

  • Office & Team Management: Manage the day-to-day operations of the cemetery office and monitor time and attendance for the administrative team.
  • Staff Supervision: Supervise, support, and guide the administrative assistants to maintain an organized, structured, and efficient work area.
  • Contract Administration: Review and finalize cemetery contracts, and train family service counselors in digital contract entry.
  • Interment Verification: Ensure strict adherence to all operational steps, including the administrative steps of the interment verification process.
  • Financial Processing: Process and post local payments (including checks and recurring credit card payments), maintain the record of deposit, and collaborate with the home office support team.
  • Service Scheduling & Liaison: Schedule interment services and act as the primary liaison with the maintenance team, providing the superintendent with all necessary documentation to complete burials.
  • Document & Deed Creation: Create official deeds, interment orders, authorizations, and vault tags.
  • Permanent Record Maintenance: Maintain vital permanent records, including the interment log, lot books, lot cards, owner cards, plat books, and cemetery maps.
  • Inventory & Ordering: Order supplies, complete regular inventory counts, and manage the purchasing of vaults, granite, and bronze memorials.
  • Memorial Fulfillment: Track memorial fulfillment from start to finish, including ordering, receiving, creating, and logging completed installation work orders.
  • Software Management: Enter maintenance and operational work orders into Nexus, processing and scanning contracts into cemetery software to maintain flawless digital records. Serve as the location's subject matter expert on the Nexus system.
  • Reporting: Compile and maintain the location volume report and commission report.
  • Invoicing & Receipts: Receive and pay local invoices as directed by the General Manager 
  • Human Resources Support: Administer local Human Resources (HR) processes, such as processing new hire paperwork, maintaining employee files, and managing other confidential files (I-9s, etc.) in cooperation with HR and the home office support team.
  • Notary Services: Notarize official documents as needed (the fee to become a notary will be covered by the Company).