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Assistant Call Center Representative Jobs in Nevada

Precision Opinion

Call Center Representative

Las Vegas, NV · On-site

$14 - $22.35/hr

We are located in Central Las Vegas in a newly renovated State of the Art Call Center. After completing our short-paid training courses, you will earn $14 an hour for political or non-federal health ...

VRI Research

Call Center Rep

Las Vegas, NV · On-site

$15/hr

Our call center agents help collect research data over the phone at our Las Vegas location. Full and Part-time positions are available. The focus of the research is market research and public policy.

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Assistant Call Center Representative information

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How much do assistant call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant call center representative in Nevada is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.57 per hour, depending on experience, location, and employer.

What does an assistant call center representative do?

An Assistant Call Center Representative supports customers by answering phone calls, responding to inquiries, and providing information about products or services. They often assist with troubleshooting issues, processing orders, and documenting customer interactions. Additionally, they may support senior representatives and ensure that customer concerns are addressed promptly and professionally. Their role is critical in maintaining customer satisfaction and upholding the company’s reputation.

What are the key skills and qualifications needed to thrive as an assistant call center representative, and why are they important?

To thrive as an Assistant Call Center Representative, you need excellent verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this role. These competencies are vital for delivering efficient, high-quality customer service and maintaining positive client relationships in a fast-paced environment.

What are some common challenges faced by assistant call center representatives, and how can they be managed effectively?

Assistant Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. To manage these effectively, it's important to develop strong communication and active listening skills, stay organized, and follow established protocols. Many organizations provide training and support, and teamwork is encouraged so representatives can share strategies and solutions for common issues.

What is the difference between Assistant Call Center Representative vs Customer Service Representative?

AspectAssistant Call Center RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or online support
Employer & Industry UsageCustomer support, telecommunication, techRetail, banking, hospitality, tech
Common Search & ComparisonOften compared for entry-level support rolesMore general, broader customer service roles

The Assistant Call Center Representative typically handles basic customer inquiries and support tasks within call centers, often requiring minimal certifications. Customer Service Representatives have similar roles but may work across various industries like retail or banking, often with broader responsibilities. Both roles focus on customer interaction, but the Assistant Call Center Representative is more specialized for call center environments.

How do I become an assistant call center representative with no experience?

To become an assistant call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software are also beneficial.

What is an assistant call center representative?

An assistant call center representative supports customer service operations by handling inbound or outbound calls, addressing customer inquiries, and resolving issues. They often work under the supervision of a lead or supervisor and may use customer relationship management (CRM) software to document interactions. Strong communication skills and basic computer knowledge are typically required for this role.

What are the most commonly searched types of Call Center Representative jobs in Nevada?

The most popular types of Call Center Representative jobs in Nevada are:

Assistant Call Center Representative jobs near you
Infographic showing various Assistant Call Center Representative job openings in Nevada as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,939 per year, or $18.2 per hour.

Call Center Representative

Precision Opinion

Las Vegas, NV • On-site

$14 - $22.35/hr

Full-time

Medical, PTO

Re-posted 19 days ago

Job description

TELEPHONE DATA COLLECTION NO SELLING

Precision Opinion is a market research company collecting data by the phone for the health care industry.

We've Moved. We are located in Central Las Vegas in a newly renovated State of the Art Call Center.

After completing our short-paid training courses, you will earn $14 an hour for political or non-federal healthcare studies. This is steady work at a Las Veges premier call center. No experience necessary and we pay for training.

We offer:

  • Full Time Hours Available
  • Flexible Shifts Available from 9 AM - 9 PM
  • Health Benefits
  • Paid Time Off
  • Paid every Friday
  • Easy work in clean and vibrant environment
  • No selling involved
  • Openings available for Bi-Lingual Spanish-English
  • Public transportation access nearby
  • Promotion opportunities - Hired internally

Qualifications:

  • Ability to read and speak clearly over the phone
  • Proof of eligibility to work in the United States - two forms of ID.
  • Must be at least 18 years of age

Apply