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Assistant Box Office Manager Jobs in Illinois (NOW HIRING)

City of Collinsville

Box Office Manager

Collinsville, IL · On-site

$17/hr

The Box Office Manager reports to the Assistant Director of Gateway Center. Job Responsibilities: Responsible for staffing ticket sellers, ticket takers, ushers etc. for events that are utilizing the ...

City of Collinsville

Box Office Manager

Collinsville, IL · On-site

$17/hr

The Box Office Manager reports to the Assistant Director of Gateway Center. Job Responsibilities: * Responsible for staffing ticket sellers, ticket takers, ushers etc. for events that are utilizing ...

ASM Global

Part Time Box Office Staff

Rockford, IL

Legends Global, the leader in privately managed public assembly facilities, has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre. Under the direction of the ...

ASM Global

Part Time Box Office Staff

Rockford, IL · On-site

Legends Global, the leader in privately managed public assembly facilities, has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre. Under the direction of the ...

AEG

Part Time Box Office Staff

Rockford, IL · On-site

Legends Global, the leader in privately managed public assembly facilities, has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre. Under the direction of the ...

Studio Movie Grill

Box Office-

Wheaton, IL · On-site

$15/hr

... management Requirements: • Must be at least 16 years old • At least 1 year of previous hospitality experience is preferred • Ability to effectively communicate in English (verbal or written ...

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Assistant Box Office Manager information

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How much do assistant box office manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant box office manager in Illinois is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.47 per hour, depending on experience, location, and employer.

What does an assistant box office manager do?

An Assistant Box Office Manager supports the Box Office Manager in overseeing ticket sales and customer service operations at entertainment venues like theaters, arenas, or concert halls. Their responsibilities include supervising box office staff, handling customer inquiries and complaints, reconciling ticket sales, and assisting with the implementation of ticketing policies and procedures. They may also help with scheduling, training new staff, and ensuring accurate financial reporting. Additionally, the Assistant Box Office Manager often acts as the point of contact when the Box Office Manager is unavailable.

What are the key skills and qualifications needed to thrive as an assistant box office manager, and why are they important?

To thrive as an Assistant Box Office Manager, you need strong organizational skills, experience in customer service, and a background in ticketing operations, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing systems such as Ticketmaster or Tessitura, as well as proficiency in POS systems and Microsoft Office, is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you stand out in this position. These skills ensure efficient box office operations, positive customer experiences, and smooth event execution.

What are some common challenges faced by an assistant box office manager, and how can they be addressed?

Assistant Box Office Managers often encounter challenges such as managing high-volume ticket sales during peak periods, addressing customer concerns efficiently, and ensuring seamless coordination with event staff. Success in this role requires strong organizational skills, the ability to stay calm under pressure, and effective communication with both customers and team members. Building a reliable team, utilizing ticketing software proficiently, and maintaining clear protocols for problem resolution are key strategies for overcoming these challenges.

How much does an assistant box office manager make?

An assistant box office manager typically earns between $30,000 and $50,000 annually, depending on experience, location, and the size of the venue. They often work in entertainment or sports venues, handling ticket sales, customer service, and administrative tasks, sometimes requiring familiarity with ticketing software.

How to become an assistant box office manager in theatre?

To become an assistant box office manager in theatre, candidates typically need experience in customer service, ticketing systems, and box office operations. A high school diploma or equivalent is usually required, and familiarity with ticketing software like Tessitura or Vendini is beneficial. Developing strong organizational and communication skills is essential for success in this role.

What cities in Illinois are hiring for Assistant Box Office Manager jobs?

Cities in Illinois with the most Assistant Box Office Manager job openings:

Infographic showing various Assistant Box Office Manager job openings in Illinois as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $44,474 per year, or $21.4 per hour.

Box Office Manager

Collinsville, Illinois

Collinsville, IL • On-site

$17/hr

Part-time

Posted 12 days ago

Job description

The Box Office Manager is responsible for varied and multiple tasks associated with managing a box office during public shows. This position requires flexibility, adaptability to instructions, customer courtesy, attention to detail, and possessing strong technical proficiency. The Box Office Manager reports to the Assistant Director of Gateway Center.

Job Responsibilities:

  • Responsible for staffing ticket sellers, ticket takers, ushers etc. for events that are utilizing the Box Office.
  • Responsible for obtaining bankroll, setting up cash drawers, and monitoring the drawers throughout the event.
  • Supervises the sellers, takers, ushers etc. during the hours that the Box Office is open and provides relief for breaks and lunches.
  • Monitor and assist with ticket sales when necessary.
  • Reconciles bank drawers at end of show and provides appropriate event and settlement summaries/reports.
  • Acts as liaison with show promoters, updating ticket counts throughout event.
  • Courteously and efficiently manage Box Office and event inquiries.
  • Monitor Box Office supplies and communicates with the Assistant Director accordingly.
  • Create & maintain reports for all box office events.
  • Ensure proper controls and box office procedures are always followed (i.e., cash transport, cash draw reconciliation).
  • Oversee all training for box office staff.
  • And, as otherwise, instructed by Assistant Director/Director of Gateway Center.

Qualifications:

  • Experience with customer service and cash detail
  • Computer experience
  • Must be available to work evenings and weekends, with at least 2 weeks' notice

Classification: Part-Time - $17/hour, currently 125 working hours annually.

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