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Assistant Banking Officer Jobs (NOW HIRING)

Hope Bank

Premier Banking Officer

Houston, TX

$21.64 - $26.45/hr

Collaborates with business partners within the Bank to assist customers with specialized or complex financial needs, and to retain and expand profitable relationships. * Translate goals and ...

Bank of Hope

Premier Banking Officer

San Diego, CA · On-site

$23.56 - $24.04/hr

Collaborates with business partners within the Bank to assist customers with specialized or complex financial needs, and to retain and expand profitable relationships. * Translate goals and ...

Bank of Hawaii

Commercial Banking Officer

Kahului, HI · On-site

$96K - $168K/yr

Under the direction of the Commercial Banking Center Manager, the Primary Relationship Officer ... As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws ...

Hope Bank

Premier Banking Officer

Lynnwood, WA

$24.04 - $26.45/hr

Collaborates with business partners within the Bank to assist customers with specialized or complex financial needs, and to retain and expand profitable relationships. * Translate goals and ...

Bank of Hope

Premier Banking Officer

Bellevue, WA · On-site

$24.04 - $31.25/hr

Collaborates with business partners within the Bank to assist customers with specialized or complex financial needs, and to retain and expand profitable relationships. * Translate goals and ...

Hope Bank

Premier Banking Officer

San Diego, CA · On-site

$23.56 - $24.04/hr

Collaborates with business partners within the Bank to assist customers with specialized or complex financial needs, and to retain and expand profitable relationships. * Translate goals and ...

Hope Bank

Premier Banking Officer

Bellevue, WA

$24.04 - $31.25/hr

Collaborates with business partners within the Bank to assist customers with specialized or complex financial needs, and to retain and expand profitable relationships. * Translate goals and ...

Bank of Hope

Premier Banking Officer

Lynnwood, WA · On-site

$24.04 - $26.45/hr

Collaborates with business partners within the Bank to assist customers with specialized or complex financial needs, and to retain and expand profitable relationships. * Translate goals and ...

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Assistant Banking Officer information

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$29K

$48.7K

$84K

How much do assistant banking officer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for assistant banking officer in the United States is $48,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $51,000.00 per year, depending on experience, location, and employer.

What is an assistant banking officer?

Assistant Banking Officers are entry- to mid-level professionals in banks who support daily banking operations, assist customers with their accounts, process transactions, and help ensure regulatory compliance. They often handle tasks such as opening new accounts, managing cash, resolving customer queries, and supporting the branch manager or senior officers. This role is essential for efficient branch functioning and delivering quality customer service. Assistant Banking Officers may also be involved in marketing banking products and preparing reports as required by management.

What skills and qualifications are needed to be an assistant banking officer?

To thrive as an Assistant Banking Officer, you need a solid understanding of banking operations, financial products, and basic accounting principles, typically supported by a degree in finance or business administration. Familiarity with banking software, core banking systems, and regulatory compliance tools is commonly required. Strong interpersonal skills, attention to detail, and effective problem-solving abilities help build customer trust and ensure accurate transactions. These skills are crucial for maintaining customer satisfaction, minimizing errors, and supporting the bank’s operational efficiency.

What does an assistant banking officer do?

As an Assistant Banking Officer, your daily responsibilities typically include assisting customers with routine banking transactions, supporting account management, processing loan applications, and ensuring compliance with banking policies. You may also help resolve customer inquiries and collaborate closely with senior officers to ensure smooth branch operations. Your role is integral to both delivering excellent customer service and maintaining the accuracy and efficiency of the bank's daily activities, making you a vital member of the branch team.

What is the difference between Assistant Banking Officer vs Customer Service Representative?

AspectAssistant Banking OfficerCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, assisting with banking operations and customer inquiriesBank branches, focusing on customer interactions and account support
Employer & Industry UsageFinancial institutions, banksFinancial institutions, banks
Common Search & ComparisonAssisting with banking operations, supporting officersHandling customer inquiries, account management

While both roles work within banks and serve customers, Assistant Banking Officers typically handle more complex banking operations and support senior staff, whereas Customer Service Representatives focus on direct customer interactions and account support. The roles often overlap in customer service but differ in responsibilities and required credentials.

What cities are hiring for Assistant Banking Officer jobs? Cities with the most Assistant Banking Officer job openings:
What states have the most Assistant Banking Officer jobs? States with the most job openings for Assistant Banking Officer jobs include:
Assistant Banking Officer jobs near you

Personal Banking Officer - Camelback

Bell Bank

Phoenix, AZ • On-site

Full-time

Posted 6 days ago

Bell Bank rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

146th of 171 rated banks

Job description

A Personal Banking Officer provides basic support for personal banking services including account management, lending, and building a portfolio of banking clientele. This role involves managing customer relationships, offering tailored banking solutions, overseeing account management, and guiding customers through a comprehensive range of banking products to optimize their financial well-being.
Responsibilities
  • Account Management
    • Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Must maintain a high standard of professionalism in all interactions and responsibilities.
    • Handles escalated or complex customer issues, such as account discrepancies, credit concerns, or service complaints. They work to resolve these issues efficiently and maintain customer satisfaction.
    • Manages relationships by offering personalized banking solutions. They may proactively reach out to customers to deepen relationships and address unique needs.
    • Ensures compliance with policies and regulations for more complex transactions.
    • Helps identify potential risks/fraud.
    • Audits accounts for overdrafts, collections and technical exceptions for assigned customer accounts, and follow up with customers as appropriate.
  • Lending & Portfolio Management
    • Solicits, originates, underwrites, and closes consumer loans.
    • Conducts professional customer meetings with current and prospective customers to assess their financial needs and objectives.
    • Educate customers on loan features, interest rates, fees, repayment schedules, and potential penalties in a transparent manner.
    • Assesses applicant's financial stability, credit history, and repayment capacity to determine loan eligibility.
    • Recommends appropriate loan amounts, interest rates, and repayment schedules based on the borrower's needs and risk profile.
    • Analyzes financial statements, debt-to-income ratios, and collateral value to ensure responsible lending.
    • Finalizes loan agreements, ensure compliance with banking regulations, and facilitate timely fund disbursements.
    • Identify early signs of delinquency and assist borrowers with restructuring options when necessary.
    • Follows up on late payments and collaborate with collections teams to minimize financial losses.
    • Handles basic customer requests, such as low-value transactions, simple loan approvals, or resolving simple disputes.
    • Has basic knowledge of banking products, including loans, lines of credit, retirement accounts. They can recommend and customize solutions for customers based on financial goals.
    • Actively identifies cross-selling opportunities and works to grow the bank's portfolio by recommending financial products and services tailored to customer needs.
    • Meet individual goals and assist in meeting branch goals.

Bell Bank Culture, Policy and Accountability Standards
  • Know and live Bell Bank's values, bottom line, customer service standards, Golden Rules, and LOCBUTN by building personal connections with customers and employees and using their names as often as possible.
  • Conduct activities consistent with established Bell Bank policies, procedures and systems, the Code of Conduct, the Bank Secrecy Act and all applicable state and federal laws and regulations.
  • All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
  • Prompt and reliable attendance.
  • Perform other duties as assigned.

Education, Experience, and Other Expectations
  • Bachelor's Degree in business administration, finance, a similar field, or equivalent experience.
  • 2-4 years of customer service and/or account management experience.
  • 2-4 years of experience in a banking, financial, or professional setting.
  • Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
  • Must obtain and maintain an active NMLS registration.

Knowledge, Skills, and Abilities
  • Experience using Microsoft products: Outlook, Word, and Excel.
  • High attention to detail.
  • Strong communication skills.
  • Familiarity with savings, checking, and lending policies and guidelines, as well as specific loan programs, qualifications, and insurance.
  • Familiarity with banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position.

What Bell Bank employees say

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