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Assistant Bank Manager Jobs in Columbus, IN (NOW HIRING)

Citizens Bank participates in E-Verify. Summary of Job Responsibilities: The Assistant Branch Manager (ABM) supports the Branch Manager by overseeing day-to-day branch operations, ensuring high ...

Citizens Bank participates in E-Verify.Summary of Job Responsibilities:The Assistant Branch Manager (ABM) supports the Branch Manager by overseeing day-to-day branch operations, ensuring high levels ...

Market Service Leader

Greenwood, IN · On-site

$21.50 - $37.50/hr

The MSL partners closely with Banking Center Managers, Assistant Banking Center Managers, and Community Banking Operations partners to identify risk, reinforce standards, and improve operational ...

Market Service Leader

Greenwood, IN · On-site

$21.50 - $37.50/hr

The MSL partners closely with Banking Center Managers, Assistant Banking Center Managers, and Community Banking Operations partners to identify risk, reinforce standards, and improve operational ...

District Banker II

Seymour, IN · On-site

$18 - $20.19/hr

... Financial Bank Experience (FFB Experience), including but not limited to: * Partner with ... Maintain all operational and risk management standards * Other duties as assigned to assist clients ...

... * Assist internal associates with negotiating contract terms with clients. * Provide cross‑sell referrals to other functional areas within the Bank. * Remain current with all Treasury Management ...

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Assistant Bank Manager information

See Columbus, IN salary details

$8

$17

$25

How much do assistant bank manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant bank manager in Columbus, IN is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $20.14 per hour, depending on experience, location, and employer.

What is an assistant bank manager?

Assistant Bank Managers support the branch manager in overseeing daily operations of a bank branch. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing schedules, handling customer inquiries or complaints, and assisting with sales targets and regulatory compliance. They also help train new employees and may step in as acting manager when needed. This role requires strong leadership, problem-solving skills, and knowledge of banking products and procedures.

What are the key skills and qualifications needed to thrive as an assistant bank manager?

To thrive as an Assistant Bank Manager, you need expertise in banking operations, financial services, and customer relationship management, typically supported by a bachelor’s degree in finance or business. Familiarity with banking software, compliance systems, and sometimes certifications like Certified Financial Services Counselor (CFSC) are commonly required. Strong leadership, problem-solving, and interpersonal communication skills help you motivate teams and address client needs effectively. These skills are essential for ensuring branch efficiency, regulatory compliance, and delivering exceptional customer service.

What are some common challenges faced by assistant bank managers, and how are they typically addressed?

Assistant Bank Managers often face challenges such as balancing customer service expectations with regulatory compliance and managing a diverse team. They are responsible for resolving complex customer issues, meeting sales goals, and ensuring operational efficiency. Successful Assistant Bank Managers address these challenges by staying updated on banking regulations, fostering open communication within their teams, and leveraging strong problem-solving skills. Many banks provide ongoing training and mentorship to help Assistant Bank Managers navigate these responsibilities effectively.

What is the difference between Assistant Bank Manager vs Branch Supervisor?

AspectAssistant Bank ManagerBranch Supervisor
ResponsibilitiesSupports branch operations, customer service, and staff managementOversees daily branch activities, staff supervision, and customer interactions
Required CredentialsTypically a bachelor's degree in finance or related field; banking certificationsSimilar educational background; banking certifications may be preferred
Work EnvironmentBank branches, collaborative team settingsBank branches, operational focus on daily activities
Usage in IndustryCommonly used for supporting managerial rolesOften used for supervisory roles overseeing branch operations

The main difference between an Assistant Bank Manager and a Branch Supervisor lies in their scope of responsibilities. The Assistant Bank Manager typically supports the branch manager and handles broader operational tasks, while the Branch Supervisor focuses more on daily supervision and staff oversight. Both roles require similar credentials and work in the same environment, but their focus areas differ slightly.

What are popular job titles related to Assistant Bank Manager jobs in Columbus, IN?

For Assistant Bank Manager jobs in Columbus, IN, the most frequently searched job titles are:

What job categories do people searching Assistant Bank Manager jobs in Columbus, IN look for?

The top searched job categories for Assistant Bank Manager jobs in Columbus, IN are:

What cities near Columbus, IN are hiring for Assistant Bank Manager jobs?

Cities near Columbus, IN with the most Assistant Bank Manager job openings:

Infographic showing various Assistant Bank Manager job openings in Columbus, IN as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.

Assistant Branch Manager

Citizens Bank

Greenwood, IN • On-site

Full-time

Re-posted 3 days ago


Job description

JOB DESCRIPTION
JOB TITLE: Assistant Branch Manager
DEPARTMENT: Retail Operations
LOCATION: Greenwood -Stones Crossing
REPORTS TO: Branch Manager
LAST REVISION: 1-15-25
Citizens Bank is an Equal Employment Opportunity Employer that encourages minority, females and veterans to apply. Citizens Bank participates in E-Verify.
Summary of Job Responsibilities:
The Assistant Branch Manager (ABM) supports the Branch Manager by overseeing day-to-day branch operations, ensuring high levels of customer service, and leading a team of tellers and personal bankers. This role serves as the "Customer Champion," providing exceptional service and building lasting customer relationships. The ABM is responsible for managing branch activities, ensuring compliance with bank procedures, and supporting the training and development of their branch staff.
Essential Duties:
  1. Customer Service & Team Leadership:
    • Lead by example to deliver superior customer service, integrating service standards into branch culture.
    • Coach and develop tellers and personal bankers to ensure high engagement and a skilled team.
    • Serve as the primary point of contact for escalated customer issues, ensuring timely and effective resolution.
  2. Branch Operations:
    • Oversee branch operations, ensuring compliance with bank policies and financial institution procedures.
    • Monitor transactions for irregularities, identifying suspicious activity to protect the bank and customers.
    • Supervise daily duties of front-line staff, including:
      • Balancing transactions, ATMs/ITMS, night deposits, and recyclers.
      • Assisting with cash drawer balancing and quarterly audits.
      • Ensuring dual control procedures are followed.
      • Approving timecards and scheduling.
      • Ordering, shipping, and receiving vault cash and coin.
      • Completing end-of-month reports.
  1. Compliance & Security:
    • Ensure compliance with all regulatory requirements, including Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations.
    • Follow security procedures and safety protocols to minimize risks, including exposure to potential robbery conditions.

  1. Training & Development:
  • When they hire a new Banker, the Banker will go through initial training through HR and will go through training at the Heartland Training branch. When the new Banker arrives at their branch, the ABM is responsible for ensuring the new Banker follows all protocols and procedures as defined by the training they attended for opening new accounts, consumer lending, and other branch operations.
  1. Procedure & Process Improvement:
  • Collaborate with branch teams to identify and implement operational improvements.

Performance Factors:
To perform the job successfully, the applicant should demonstrate the following skills:
  1. Sales & Customer Relationship Management: Knowledge of bank products and services, with a strong ability to assess customer needs and build lasting relationships. Skilled at making appropriate referrals to bank partners and meeting/exceeding sales goals.
  2. Communication: Clear, professional verbal and written communication. Active listening skills and the ability to convey information accurately and constructively.
  3. Problem Solving: Ability to identify, analyze, and resolve issues quickly and efficiently.
  4. Attention to Detail: Consistent, accurate work with a strong focus on compliance with banking standards and procedures.
  5. Job Knowledge & Development: In-depth understanding of branch operations, with a commitment to continuous learning and development.

Minimum Level of Performance and Training Normally Required:
  1. High school diploma or equivalent.
  2. Two years of progressively responsible experience in a financial or other service-to-sales based organization, with prior supervisory experience
  3. Must meet and maintain the bank's performance standards.
  4. Experience in training entry level and/or management is highly preferred.

Working Conditions:
  1. Minimal discomfort from environmental factors such as noise or heat.
  2. Requires standing for extended periods during customer service activities.
  3. Exposure to potential robbery situations, with proper training and protocols to minimize risk.