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Assistant Ai Developer Jobs in Florida (NOW HIRING)

Beacon Systems, Inc

AI Developer

Pensacola, FL · On-site

AI Developer (CCaaS & Microsoft Copilot ) Location: Pensacola, FL and Vienna VA USA Work ... Design and deploy Copilots, virtual assistants, and real-time agent-assist tools using Microsoft ...

New

Lennar

AI Agent Developer, ServiceNow

Miami, FL

$51.75 - $71/hr

Working at the intersection of HR strategy, conversational AI, and platform engineering, you will ... Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out ...

Lennar

AI Agent Developer, ServiceNow

Miami, FL · On-site

$51.75 - $71/hr

Working at the intersection of HR strategy, conversational AI, and platform engineering, you will ... Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out ...

GIS National LLC

Senior AI Developer

Saint Petersburg, FL · On-site

$135K - $150K/yr

The AI Developer will design, develop, and deploy, AI solutions across a broad spectrum of AI ... Monitor and optimize AI tools performance. * Assist staff in developing "AI literacy". Requirements:

Elevance Health

AI Product Strategy Director

Tampa, FL

$165K - $297K/yr

AI copilots * Intelligent assistants * API development * Cloud-native architectures Partner with Engineering * Transition successful prototypes into enterprise production teams. * Establish ...

Elevance Health

AI Product Strategy Director

Tampa, FL · On-site

$165K - $297K/yr

AI copilots * Intelligent assistants * API development * Cloud-native architectures Partner with Engineering * Transition successful prototypes into enterprise production teams. * Establish ...

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AI Developer

Beacon Systems, Inc

Pensacola, FL • On-site

Other

Posted 3 days ago

New

Job description


If you are interested in applying for this requirement, please do respond with your updated resume.
Position Title: AI Developer (CCaaS & Microsoft Copilot )
Location: Pensacola, FL and Vienna VA USA
Work Arrangement: Onsite
Role Overview
We are seeking an AI Developer in Pensacola, FL, to build and optimize secure, enterprise-grade conversational AI solutions and real-time agent-assist capabilities for our client Contact Center as a Service (CCaaS) platform. You will leverage Microsoft Copilot Studio, Azure OpenAI, and Power Platform to automate member self-service, enhance contact center agent productivity, and deliver seamless digital banking experiences within strict financial compliance standards (NCUA, GLBA, PCI-DSS).
Key Responsibilities
  • Build AI & Copilot Agents: Design and deploy Copilots, virtual assistants, and real-time agent-assist tools using Microsoft Copilot Studio, Azure OpenAI Service, and RAG architectures grounded in credit union knowledge bases.
  • CCaaS & Core Systems Integration: Connect AI Copilots to CCaaS platforms (e.g., Dynamics 365 Contact Center, Genesys Cloud, or NICE CXone) and core banking/CRM systems via REST APIs, Power Automate, and Azure Functions.
  • Member Self-Service & Agent Assist: Enable automated deflection for routine member inquiries (balances, card management, loan status) and provide live agents with call summaries, intent detection, and next-best-action guidance.
  • Compliance & Performance: Ensure strict adherence to financial data privacy, prompt security, and Responsible AI guidelines while tuning model accuracy to improve CSAT, AHT, and First Contact Resolution (FCR).
Requirements & Qualifications
  • Experience: 3+ years in software engineering, with 2+ years focused on Microsoft AI and conversational AI technologies. Financial services/credit union background preferred.
  • Microsoft AI Stack: Strong hands-on experience with Microsoft Copilot Studio, Azure OpenAI, Azure AI Search, and Power Platform (Dataverse, Power Automate).
  • CCaaS Expertise: Proven experience integrating conversational AI or voicebots with contact center ecosystems (Omnichannel/Dynamics 365, Genesys, NICE CXone, etc.).
  • Technical Skills: Proficiency in Python, C#, or TypeScript; strong working knowledge of RESTful APIs, Webhooks, NLU, and Prompt Engineering.
Education:
  • Bachelor s degree in Computer Science, Software Engineering, or a related field.

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