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About Asia Live Silicon Valley

Asia Live Silicon Valley is a premier culinary and cultural destination located at the entrance to Westfield Valley Fair Mall in Santa Clara, California. Founded by Chef George Chen and created by the renowned team behind Asia Live, Asia Live offers an immersive hospitality experience that celebrates the depth, diversity, and artistry of Asian cuisine. Spanning about 15,000 square feet across Level 1 and Level 2, Asia Live combines exceptional dining, vibrant energy, and cultural storytelling in one of Silicon Valley’s most prominent retail and lifestyle destinations. Learn more at www.asialivesv.com.

POSITION

A Busser / Runner supports servers and kitchen staff by clearing tables, resetting dining areas, and ensuring a smooth flow of service.

ESSENTIAL JOB FUNCTIONS:

• Clear dirty dishes, glassware, and utensils from tables quickly and efficiently.
• Clean and sanitize tables, chairs, and booths between guests.
• Reset tables with clean silverware, napkins, and condiments.
• Refill water glasses and assist servers with drink service when needed.
• Maintain cleanliness of dining areas, floors, and service stations.
• Assist in stocking supplies.
• Help run food from kitchen to tables.
• Support servers and hosts to ensure quick table turnover.
• Other duties as assigned.
• The company reserves the right to add or change duties at any time.

REQUIRED QUALIFICATIONS:

• Ability to work in a fast-paced environment.
• Good teamwork and communication skills.
• Understanding of cleanliness and food safety practices.
• Ability to stand/walk for long periods and lift trays or bus tubs.
• Flexible schedule (evenings, weekends, holidays often required)
• Food Handlers card.
• Previous restaurant or customer service experience.
• Familiarity with basic restaurant operations.

SKILLS/APTITUDES:

• Strong guest service orientation.
• Excellent communication skills (verbally interacts with management, team members and guests).
• Identify and resolve problems quickly and efficiently.
• Ability to accept constructive criticism and work calmly and effectively under pressure.
• Ability to take directions and be a team player.
• Multi-task oriented and self-motivated.
• Must visually scan restaurant for clean, unoccupied tables.

PHYSICAL REQUIREMENTS:

• Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Constant standing, sitting, and walking.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop.
• Be able to lift up to 40 pounds.
• Regularly required to use hands and frequent washing of hands.

WORK ENVIRONMENT:

• The noise level in the work environment usually is moderate to loud.
• High-energy, sometimes physically demanding.
• Frequent interaction with staff and guest contact.
• Exposure to extreme heat.
• The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests.
• Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

EEO/Fair Chance:

Asia Live provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Asia Live Valley Fair located at the Westfield Valley Fair Mall, Silicone Valley area, is the first in a series of expansions of China Live San Francisco. True to the original China Live experience, the new 15,000 square-foot space complex’s restaurant will feature an open kitchen concept where diners can watch the cooking action. It is a vibrant Asian cuisine restaurant specializing in authentic and modern dishes inspired by flavors from across Asia. We are committed to delivering exceptional dining experiences through high-quality ingredients, outstanding service, and a welcoming atmosphere.