Artificial Intelligence Operator Jobs in Chicago, IL

About Us

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.

Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company's racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.

Job Description:

DUTIES AND RESPONSIBILITIES

• Collaborate with business and technical teams to define and deliver AI-driven solutions
• Translate business needs into actionable AI strategies and technical approaches
• Support leadership by providing guidance that helps engineering teams scale effectively
• Act as a subject matter expert, contributing to AI training, playbooks, and knowledge-sharing initiatives
• Ensure AI systems follow governance, compliance, and auditability standards
• Lead technical design of AI agents and support development of RAG pipelines across data platforms such as Databricks, Azure SQL, and Salesforce
• Provide technical direction for deploying AI applications in Azure to ensure efficiency and scalability
• Support integration of AI agents into enterprise systems and APIs to enable automation
• Ensure deployment and reliability of AI solutions through standardized workflows and CI/CD practices
• Provide technical mentorship and day-to-day guidance to junior AI engineers, including code reviews, design feedback, and best practices.
• Develop and deliver AI training materials and best practices, and enable "train-the-trainer" models to scale AI knowledge across technical and business teams.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Data Science, AI/ML, or related field
• 7+ years of experience in AI engineering, machine learning, or software development with deployed AI solutions
• Strong Python skills for AI/ML, including APIs, testing, and CI/CD pipelines
• Experience with ML frameworks (scikit-learn, TensorFlow, PyTorch, Hugging Face)
• Hands-on with Azure services (Functions, Container Apps, SQL, Blob)
• Hands-on with Data Engineering services (Databricks, data lakes/warehouses)
• Knowledge of AI governance, responsible AI practices, and compliance standards
• Experience integrating enterprise systems with AI platforms (Salesforce, NetSuite, REST/GraphQL APIs)
• Strong communication and problem-solving skills, able to explain AI to varied audiences
• Preferred: Experience with agent frameworks and vector databases
• Preferred: Familiarity with evaluation and observability tools

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Sit for prolonged periods
• Calculate figures and amounts
• Analyze data for trends, errors and ability to transfer between systems
• Frequently required to utilize hand and finger dexterity
• Continually required to talk or hear
• Specific vision abilities required by this job include close vision requirements due to computer work
• Access to reliable internet connectivity
• Maintaining and securing a company-provided laptop

The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Base Pay Range:

$135,000-160,000/yr

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.