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Arena Ushers Jobs (NOW HIRING)

Staffing Inc

VA-Usher

Grand Rapids, MI · On-site

$18/hr

We are looking for energetic, friendly, and reliable individuals to join our Guest Services team as Arena Ushers. As an usher, you will be the face of our arena, responsible for guiding guests to ...

AEG

Arena Operations Intern

Plymouth, MI · On-site

$14.50 - $19/hr

... ushers, security, concessions and guest-service staff. • Assist with crowd management, guest concerns, arena policies, event setup and post-event breakdown. • Participate in one office day each ...

Block 22 LLC

Idaho Central Arena - Guest Services

Boise, ID · On-site

$13 - $16.50/hr

Experts in the art of hospitality, Idaho Central Arena and Block22 Companies create memorable ... We are hiring Ticket Takers and Guest Service Ushers. Team members may be assigned to a variety of ...

AEG

Usher | Part-Time | CFG Bank Arena

Baltimore, MD · On-site

$18.50/hr

Our ushers are essential in creating a safe and memorable experience for all guests at CFG Bank Arena. This position is ideal for candidates who want to immerse themselves in an exciting live ...

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Arena Ushers information

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How much do arena ushers jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for arena ushers in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Arena Ushers vs Ticket Takers?

AspectArena UshersTicket Takers
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentIndoor arenas, stadiums, event venuesIndoor venues, theaters, sports arenas
Job DutiesGuide guests, enforce venue policies, assist with seatingScan tickets, verify entry, direct guests to seats
Employer & IndustryEvent venues, sports teams, concert hallsEvent venues, theaters, sports arenas

Both Arena Ushers and Ticket Takers work in event venues and require similar customer service skills. However, Arena Ushers focus more on guiding guests and enforcing venue policies, while Ticket Takers primarily handle ticket scanning and entry verification. Understanding these differences helps job seekers find the right role in the event industry.

What are popular job titles related to Arena Ushers jobs?

For Arena Ushers jobs, the most frequently searched job titles are:

Infographic showing various Arena Ushers job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 87% Physical, 11% Hybrid, and 2% Remote job distribution, with an average salary of $33,819 per year, or $16.3 per hour.

VA-Usher

Grand Rapids, MI • On-site

Staffing Inc
See more jobs at Staffing Incexternal

$18/hr

Contractor

Re-posted 25 days ago

Job description

Job Title: Arena Usher/Ticket Taker
Location: Van Andel Arena, Grand Rapids, MI
Job Type: Part-Time / Event-Based $18/hr
Start Date: May 15 - Limited Spots Available per event. Jobs are first come, first serve through our scheduling app. Not guaranteed a spot at each event.
Dates with more availability: 5/15, 7/ 17 and 8/1
Job Summary: We are looking for energetic, friendly, and reliable individuals to join our Guest Services team as Arena Ushers. As an usher, you will be the face of our arena, responsible for guiding guests to their seats, ensuring a safe and enjoyable environment, and being a proactive presence during events. This is a fast-paced, people centered role that requires strong communication skills, professionalism, and physical stamina.
Key Responsibilities:
• Greet patrons warmly and assist them in finding their assigned seats.
• Walk up and down stairs across various sections and rows throughout events.
• Monitor crowd activity to ensure a safe, respectful, and enjoyable environment.
• Encourage appropriate behavior and address any disruptions calmly and professionally.
• Ensure patrons are following arena policies (e.g., phone use, camera policies, etc.).
• Serve as a friendly and approachable point of contact for all guest inquiries and concerns.
• Maintain awareness of your surroundings and help enforce safety and security procedures.
• Stand for extended periods of time, up to 4 hours or more per event.
• Communicate clearly and courteously with guests and team members, regardless of personal mood or event intensity.
• Assist patrons scanning their tickets upon arrival. Requirements:
• Excellent interpersonal and communication skills.
• Ability to remain calm and composed in high-energy environments.
• Physically able to walk, climb stairs, and stand for long durations.
• Customer service or guest relations experience preferred.
• Willingness to work evenings, weekends, and holidays as needed.
• Dependable, punctual, and team-oriented attitude

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