Arena Supervisor Jobs in Calgary, AB (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Hawker Supervisor is responsible for overseeing all hawker (in-seat and roaming) food and beverage sales throughout the venue. This role supervises a team of hawkers working in both indoor and outdoor areas, ensuring excellent guest service, efficient sales operations, and compliance with all venue and provincial regulations. The Hawker Supervisor supports revenue generation while maintaining a safe, organized, and positive environment for staff and guests.

This role pays an hourly rate of $22.50 CAD.

Benefits for Part-Time roles: Pension matching

This position will remain open until November 6, 2026.

• Supervise a team of hawkers selling food and beverage products throughout the venue.

• Ensure hawkers are properly stocked with product and point-of-sale equipment prior to events.

• Monitor hawker sales activity during events and provide coaching to maximize sales and guest engagement.

• Enforce all policies related to responsible alcohol service in accordance with Alberta Gaming, Liquor and Cannabis Commission (AGLC) regulations.

• Track inventory issued to hawkers and reconcile product and POS transactions following events.

• Assist with event-day staffing plans and deployment of hawkers across indoor and outdoor venue areas.

• Address guest service issues quickly and professionally.

• Maintain communication with concessions stands, warehouse teams, and management to ensure product availability.

• Ensure staff follow all health, safety, and food handling guidelines.

• Prepare post-event sales summaries and incident reports when required.

• Support other concessions or premium service operations as needed.

• 1–2 years of supervisory experience in concessions, stadium/arena operations, or high-volume food & beverage.

• Experience supervising event staff or temporary/part-time employees preferred.

• Strong leadership, communication, and problem-solving skills.

• Ability to work evenings, weekends, and holidays based on event schedules.

• Ability to work in both indoor and outdoor environments and stand/walk for extended periods.

• ProServe certification or ability to obtain it prior to start date.

• Food safety certification considered an asset.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.