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Arena Operations Jobs in Tennessee (NOW HIRING)

Memphis Grizzlies

Manager, Operations

Memphis, TN · On-site

You will own the execution of arena conversions, facilities operations, and event-day readiness, partnering closely with internal departments (i.e. Operations leadership, Event Services, Security ...

Memphis Grizzlies

Manager, Operations

Memphis, TN

You will own the execution of arena conversions, facilities operations, and eventday readiness, partnering closely with internal departments (i.e. Operations leadership, Event Services, Security ...

Memphis Grizzlies

Intern, Event Booking

Memphis, TN · On-site

$12.75 - $15.50/hr

You'll work closely with Arena Operations leadership and cross-functional teams to support games, concerts, special events, and facility projects. This 6-12 month internship is designed to build ...

Memphis Grizzlies

Intern, Event Booking

Memphis, TN

$12.75 - $15.50/hr

You'll work closely with Arena Operations leadership and crossfunctional teams to support games, concerts, special events, and facility projects. This 6-12 month internship is designed to build ...

AEG

Creative Services Project Manager

Nashville, TN · On-site

$79K - $107K/yr

... Arena Operations, Events, and other business functions. The Creative Services Project Manager will manage projects from initial intake and briefing through creative development, approvals, production ...

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Arena Operations information

What is arena operations?

Arena operations refer to the management and coordination of all activities required to keep an arena functioning smoothly. This includes overseeing event setup and teardown, maintaining the facility, ensuring safety and security, coordinating with vendors, and managing staff. Professionals in arena operations work behind the scenes to provide a safe, clean, and organized environment for sporting events, concerts, and other large gatherings.

What are the key skills and qualifications needed to thrive in arena operations?

To thrive in Arena Operations, you need strong organizational skills, facility management knowledge, and experience in event coordination, often supported by a relevant degree or background in hospitality or sports management. Familiarity with facility management software, scheduling tools, and safety compliance systems is typically required. Attention to detail, effective communication, and problem-solving abilities are crucial soft skills for managing events and addressing issues quickly. These capabilities ensure smooth event execution, safety, and an excellent experience for patrons and staff.

What are some common challenges faced in an arena operations role, and how can they be managed effectively?

Arena Operations professionals often encounter challenges such as coordinating large-scale events with tight timelines, managing diverse teams, and ensuring safety compliance. Effective communication, proactive planning, and adaptability are key to overcoming these obstacles. Collaborating closely with event staff, security, and vendors helps streamline logistics and quickly resolve unexpected issues. Staying current on industry best practices and participating in regular training can also make a significant difference in managing these challenges successfully.

What is the difference between Arena Operations vs Event Coordinator?

AspectArena OperationsEvent Coordinator
Required CredentialsHigh school diploma; certifications in safety or facility management often preferredBachelor's degree in event management, hospitality, or related field
Work EnvironmentIndoor sports arenas, entertainment venues, large event spacesVarious venues including conference centers, hotels, and outdoor event sites
Employer & Industry UsageSports teams, entertainment companies, venue management firmsEvent planning companies, corporate event departments, venues

While both roles involve managing events and ensuring smooth operations, Arena Operations focuses on the maintenance, safety, and daily management of large venues, whereas Event Coordinators primarily plan and execute specific events within or outside venues. Understanding these differences helps in choosing the right career path or job search focus.

Arena Operations jobs near you
Infographic showing various Arena Operations job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Manager, Operations

Memphis, TN • On-site

Memphis Grizzlies
See more jobs at Memphis Grizzliesexternal

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Oversee and execute arena conversions, changeovers, and event-day readiness to ensure proper setup and smooth event operations.

  • Manage daily facilities operations, including scheduling, budgeting, equipment maintenance, and safety compliance.

  • Coordinate with internal departments and external vendors to ensure seamless event execution and operational efficiency.

Job description

The Opportunity
We're looking for an Operations Manager who thrives in fast-paced, live-event environments and excels at bringing structure, discipline, and consistency to complex venue operations. This role serves as a core operational leader within Arena Operations-ensuring FedExForum is event-ready, safe, and operationally excellent every day.
You will own the execution of arena conversions, facilities operations, and event-day readiness, partnering closely with internal departments (i.e. Operations leadership, Event Services, Security, Engineering, Guest Relations) and external vendors. Your work will directly impact event execution and the overall guest experience by ensuring teams, systems, equipment, and processes are aligned and performing at a high level.
If you're a hands-on leader who balances strategic planning with on-the-floor execution-and you're energized by problem-solving, continuous improvement, and high-visibility operations-this role offers meaningful influence across the organization.
In This Role You Will
Arena Conversions & Event Readiness
  • Lead and oversee all arena conversions/changeovers, ensuring accurate and timely setups for sporting events, concerts, and special events.
  • Recruit, train, schedule, and develop conversions staff; manage performance, discipline, and recognition in accordance with company policies.
  • Direct Operations Coordinators responsible for Changeover, Conversions, and Event Operations teams.
  • Develop and maintain work plans, task assignments, checklists, and standard operating procedures to support efficient conversions and events.
  • Review and approve timekeeping, labor allocations, and payroll submissions for conversions staff, ensuring accuracy and timeliness.

Facilities & Operations Management
  • Plan, manage, and analyze daily operations schedules to balance service quality, labor efficiency, and material costs.
  • Monitor and control labor and operating expenses in alignment with approved budgets.
  • Oversee preventive maintenance programs for heavy lift, fleet, and operational equipment.
  • Ensure staff are properly trained and certified in the safe operation of heavy equipment.
  • Maintain inventories of equipment, tools, and supplies; support annual operating and capital budget planning.
  • Coordinate pest control and related facility services.
  • Investigate operational issues and complaints and implement corrective actions as needed.
  • Attend and contribute to Operations and Event planning meetings; foster strong working relationships across departments.

Safety, Compliance & Risk Management
  • Ensure compliance with all applicable laws, codes, OSHA regulations, and company safety policies.
  • Develop, implement, and update operational policies, procedures, and emergency response plans.
  • Oversee contractor and vendor activities to ensure adherence to safety standards, venue requirements, and contract terms.
  • Communicate safety expectations and operational directives clearly and consistently across departments.

Event Operations Leadership
  • Coordinate operations activities with internal departments and external partners to ensure seamless event execution.
  • Serve as Manager on Duty for events as assigned, providing real-time decision-making and issue resolution.
  • Support continuous improvement initiatives to enhance operational efficiency and the guest experience.

Other Responsibilities
  • Perform additional duties, as assigned to support arena operations and organizational goals.

The Experience You Will Bring
Essential:
  • Bachelor's degree from an accredited four-year college in Hospitality, Management or Maintenance Engineering and/or equivalent work experience in arena, stadium, or amphitheater operations;
  • Three (3) years of experience in facility management, I.e. arena, convention centers, stadium, amphitheater or other medium-to-large scale public sporting venues;
  • Must demonstrate knowledge of practices and procedures related to event set-up/conversions/changeover; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools;
  • Keyboarding skills and computer proficiency with software knowledge including MS Office;
  • Understand, work from, read and comprehend schematics, CAD drawings, and other related materials;
  • Excellent verbal and written communication skills;
  • Self-motivated with strong client relations and staff management skills;
  • Demonstrated ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines;
  • Ability to multi-task during moderate to high pressure situations;
  • Ability to move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events;
  • Ability to lift and/or move up to 50 pounds;
  • Ability to operate equipment such as light trucks, pallet jacks, forklifts, boom lifts or other light power drive equipment;
  • Ability to work flexible and extended hours, including nights, weekends and holidays, in addition normal business hours;
  • Organize and prioritize work to meet deadlines.

Preferred:
  • Knowledge and passion of NBA and NCAA Basketball; experience in a sports/entertainment venue, arena or large-scale public event setting.

What We Offer
At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options and great perks. In addition to offering a competitive salary, we have other great benefits and perks.
Keeping You Healthy
  • Industry leading health coverage
  • Short and Long-term disability
  • Team Member and Dependent Life Insurance
  • Group Voluntary Benefits
  • Wellness programs through EAP and Headspace

Discounts and Perks
  • Matching 401(k)
  • Employee Assistance Program
  • Tuition Reimbursement
  • Team Store Discounts
  • Happy Hours and other fun activities
  • Qualified parking and game night meals
  • NBA Sponsored Discount Programs
  • Employee Referral Bonuses
  • Employee Recognition Programs

Taking Time Off
  • Generous Paid Time Off
  • Holiday Pay
  • Paid Parental Leave

Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.
Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.

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