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Arena Event Jobs in Georgia (NOW HIRING)

Atlanta Hawks

Mobile Support Box Office Specialist

Atlanta, GA · On-site

$17.25 - $22.75/hr

Must be available for a minimum of 75% of all State Farm Arena events per month We are an equal opportunity employer and all qualified applicants will receive consideration for employment without ...

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How much do arena event jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for arena event in Georgia is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.27 per hour, depending on experience, location, and employer.

What is an arena event?

Arena event jobs refer to a variety of roles that support the operation and management of events held in large venues or arenas. These positions can include event coordinators, security staff, ushers, ticketing agents, concession workers, and maintenance personnel. People in these jobs help ensure that concerts, sports games, and other large gatherings run smoothly and safely for both attendees and performers. The specific duties vary depending on the role, but all are essential for delivering a successful event experience.

What are the key skills and qualifications needed to thrive as an arena event manager?

To thrive as an Arena Event Manager, you need expertise in event planning, logistics coordination, and venue management, often supported by a degree in hospitality, business, or related fields. Familiarity with event management software, ticketing platforms, and safety compliance systems is typically required. Strong leadership, problem-solving, and communication skills help ensure smooth events and effective team collaboration. These skills are crucial for delivering successful, safe, and memorable events within large and dynamic arena environments.

What are some common challenges faced by arena event staff and how can they be managed effectively?

Arena Event staff often encounter challenges such as managing large crowds, coordinating with multiple teams (security, concessions, technical), and adapting quickly to last-minute changes. Effective communication, staying calm under pressure, and thorough pre-event planning are essential to address these challenges. Teamwork and a clear understanding of emergency protocols also help ensure smooth operations and a positive experience for both staff and attendees.

What is the difference between Arena Event vs Arena Event Coordinator?

AspectArena EventArena Event Coordinator
Primary RoleManaging and executing large-scale events within an arena, including logistics and operationsPlanning, coordinating, and overseeing the details of arena events to ensure smooth execution
Required SkillsEvent management, logistics, vendor coordinationOrganizational skills, communication, vendor and staff management
Work EnvironmentHigh-pressure, fast-paced arena settingOffice and arena environment, with on-site presence during events
Common CertificationsEvent management certifications, safety trainingEvent planning certifications, safety and first aid training

While both roles involve working within arena settings, an Arena Event focuses on executing the event itself, managing logistics and operations. An Arena Event Coordinator handles the planning and coordination beforehand, ensuring all details are aligned for a successful event. Both roles require similar skills and certifications but differ mainly in scope and focus.

What are the most commonly searched types of Arena Event jobs in Georgia?

The most popular types of Arena Event jobs in Georgia are:

What are popular job titles related to Arena Event jobs in Georgia?

For Arena Event jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Arena Event jobs in Georgia look for?

The top searched job categories for Arena Event jobs in Georgia are:

What cities in Georgia are hiring for Arena Event jobs?

Cities in Georgia with the most Arena Event job openings:

Arena Event jobs near you

Mobile Support Box Office Specialist

Atlanta Hawks

Atlanta, GA • On-site

$17.25 - $22.75/hr

Part-time

Re-posted 19 days ago

Job description

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.
The Mobile Support Specialist is the first point of contact for in-person customer service and mobile ticketing assistance during guest entry at State Farm Arena. This role is responsible for resolving ticketing issues and addressing guest inquiries at entry points to ensure a smooth and positive experience.
As an event-based position, staffing needs vary significantly from week to week and event to event. Therefore, all part-time positions are scheduled on an "as needed" basis, and we cannot guarantee consistent hours or a set schedule
RESPONSIBILITIES:
  • Smile, greet, and interact with guests who visit State Farm Arena and the box office
  • First point of contact in resolving patron ticket issues
  • Deliver exceptional customer service to our guests
  • Efficiently and proactively facilitate in-person customer/client services at gate entry
  • Will be responsible for all operational needs, including helping fans download the team app, assisting with mobile ticketing questions, and supporting other mobile initiatives at arena gates
  • Must be willing to work outside of the box office and at arena gates to troubleshoot mobile ticket issues
  • Operate Ticketmaster platform, Slack, and Sales Deck ticketing systems
  • Utilize Ticketmaster software to troubleshoot all ticket issues, i.e., Re-printing tickets, researching the scan history of a ticket, selling a new ticket, etc.
  • Sell tickets for all Atlanta Hawks basketball games, arena family shows, and concerts
  • Provide day of the game customer service
  • Attendance and punctuality are imperative, as well as adjusting to a flexible schedule to accommodate event hours or additional needs.
  • Deal with a fast-paced environment that requires flexibility and troubleshooting
  • Other duties as assigned

QUALIFICATIONS:
  • Enthusiastic and positive attitude
  • Ability to listen effectively, take and execute directions given
  • Ticketmaster knowledge preferred.
  • Flexible availability - including mostly nights and weekends/holidays
  • Report between 5-5:30 p.m. for most events
  • Must possess an eagerness to learn new skills and techniques
  • Must have the ability to respond effectively to the most sensitive inquiries or complaints
  • Must be able to work in outdoor conditions
  • Must be available for a minimum of 75% of all State Farm Arena events per month

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
If this opportunity looks exciting to you, please complete the application process. Go Hawks!

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