ZipRecruiter

Log In

1

Area Client Service Representative Jobs in Wisconsin

Jewelers Mutual Group

Client Service Representative

Neenah, WI · On-site

$16.50 - $22.50/hr

Client Service Representative The Client Service Representative (CSR) is responsible for facilitating renewals, providing support to specific producers, and addressing daily client inquiries and ...

VOX Global

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

Client Services Representative The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and ...

Omnicom Media Group

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

Client Services Representative The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and ...

Eurofins

Client Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Position Summary The Client Service Representative manages communication between the laboratory and clients to ensure expectations are met, assists clients in submitting needed information, managing ...

Omnicom

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21.25/hr

The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and managing emails from our internal ...

Eurofins

Client Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Position Summary The Client Service Representative manages communication between the laboratory and clients to ensure expectations are met, assists clients in submitting needed information, managing ...

Omnicom Group Inc.

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and managing emails from our internal ...

Omnicom

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21.25/hr

The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and managing emails from our internal ...

ECG Resources, Inc.

Client Service Representative

Racine, WI · On-site

$15 - $20.50/hr

Senior Client Representative As a member of the client service team, the Senior Client Representative role provides an excellent opportunity for an experienced professional to provide family members ...

next page

Showing results 1-20

All JobsArea Client Service Representative JobsArea Client Service Representative Jobs in Wisconsin

Area Client Service Representative information

What cities in Wisconsin are hiring for Area Client Service Representative jobs?

Cities in Wisconsin with the most Area Client Service Representative job openings:

Area Client Service Representative jobs near you

Client Service Representative

New Berlin, WI • On-site

Eurofins USA Food Testing
See more jobs at Eurofins USA Food Testingexternal

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Client Service Representative

The Client Service Representative manages communication between the laboratory and clients to ensure expectations are met, assists clients in submitting needed information, managing sample receipt and registration, and other activities as needed to maintain good client relations.

Authority

The Client Service Representative receives sufficient authority from, and is accountable to, the Client Services Supervisor, or appointed designate, for the successful completion of assigned duties and responsibilities and has the authority to take action necessary to carry out the duties and responsibilities of this position and to identify the occurrence of departures from the quality system or from the procedures for performing tests and/or calibrations, so long as such action does not deviate from established company guidelines, is consistent with sound technical and business judgment, and follows the practices of the laboratory.

Essential Duties and Responsibilities

  • Responsible for all routine communications between the customer and the laboratory.
  • General clerical duties such as answering phones, processing mail, greeting clients, etc.
  • Routing couriers for sample pickups.
  • Receiving samples from clients via parcel services, couriers and in-person drop off.
  • Confirming and documenting sample conditions on receipt.
  • Provision of sampling supplies as needed to the customer.
  • Responsible for intercompany communication and sample coordination.
  • Clarification of client's requests for services.
  • Entering new client information into appropriate systems.
  • Registration of incoming samples.
  • Validating sample registration information.
  • Routing of samples and paperwork to appropriate storage locations and analysts within the laboratory and notification to the analysts if those samples requiring special handling.
  • Creation and Maintenance of Reference Quotations.
  • Schedules, coordinates and participates in client conference calls as needed; attends meetings with technical groups as needed.
  • Assist in management of invoices for client billing.
  • Responsible for managing outsources samples with partner Eurofins laboratories to ensure timely COA release for clients.
  • Coordinate all out going shipping for ESFA. (samples, returning coolers, Etc.)
  • Creating return shipping labels for clients shipping samples back regularly.
  • Scanning/attaching documents to samples or projects in LIMS systems.
  • Responsible for reaching out to customers to collect payment for overdue bills.
  • Responsible for submitting results to WDNR for EDD testing.
  • Conducts all activities in a safe and efficient manner.
  • Maintain regular attendance and punctuality.
  • Performs other duties as assigned
Qualifications
  • At least 1 year in client services
  • Microsoft Office (Outlook, Excel, etc).
  • Knowledge of ISO 17025, DEA, EPA, FDA and related guidance.
  • Associates degree in Chemistry or related field preferred
Additional Information

What we offer:

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Apply