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Ar Collections Jobs in Calgary, AB (NOW HIRING)

Parkland

Team Lead, Collections

Calgary, AB · On-site

This role executes collection strategies, prepares reporting of AR accounts, provides coaching to ... Collections * Lead weekly reporting reviews, ensuring overdue accounts are followed up, risks are ...

Finning

Director, Credit & Collections

Calgary, AB

Provide strategic and operational leadership to the business with a focus on managing credit risk, driving collections velocity and improving AR aging, achieving alignment to key business strategies ...

Parkland Corporation

Collections Analyst

Calgary, AB

Reporting into the Collections Supervisor, the Collections Analyst is responsible for the recovery and reconciliation of AR balances, and effectively minimizing risk and exposure, associated with the ...

Parkland Corporation

Collections Analyst

Calgary, AB

Reporting into the Collections Supervisor, the Collections Analyst is responsible for the recovery and reconciliation of AR balances, and effectively minimizing risk and exposure, associated with the ...

Parkland

Collections Analyst

Calgary, AB

Reporting into the Collections Supervisor, the Collections Analyst is responsible for the recovery and reconciliation of AR balances, and effectively minimizing risk and exposure, associated with the ...

Parkland Corporation

Collections Analyst

Calgary, AB

Reporting into the Collections Supervisor, the Collections Analyst is responsible for the recovery and reconciliation of AR balances, and effectively minimizing risk and exposure, associated with the ...

Parkland

Collections Analyst (Term Role)

Calgary, AB

Reporting into the Collections Supervisor, the Collections Analyst is responsible for the recovery and reconciliation of AR balances, and effectively minimizing risk and exposure, associated with the ...

TELUS

Senior Performance Analyst

Calgary, AB

Description Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive ... Develop internal collections processes and coach teams to improve performance and efficiency

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Ar Collections information

What are the key skills and qualifications needed to thrive as an AR Collections Specialist, and why are they important?

To thrive as an AR Collections Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree or experience. Familiarity with accounting software such as SAP, Oracle, or QuickBooks, as well as proficiency in Excel, is typically required. Excellent communication, negotiation skills, and resilience help build rapport with clients and resolve payment issues effectively. These skills ensure timely collections, maintain positive customer relationships, and support the organization's cash flow and financial health.

What is the difference between Ar Collections vs Accounts Payable Specialist?

AspectAr CollectionsAccounts Payable Specialist
Primary RoleCollect outstanding customer paymentsManage company’s outgoing payments to vendors
Work EnvironmentFinance, accounting departments, customer serviceFinance, accounting departments, vendor relations
Required CredentialsHigh school diploma, some roles may require accounting certificationHigh school diploma, accounting or finance certification often preferred
Industry UsageCommon in finance, retail, healthcareCommon in corporate finance, manufacturing, retail

Ar Collections focuses on recovering payments from customers, while Accounts Payable Specialists handle paying vendors. Both roles are essential in finance departments but serve different functions related to cash flow management.

How much do you get paid in accounts receivable?

In accounts receivable roles, such as AR collections, salaries typically range from $40,000 to $60,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced professionals or those in senior roles can earn higher salaries, often supplemented with bonuses or incentives. Skills in accounting software and debt collection are valuable in this field.

What are some common challenges faced by AR Collections specialists, and how can they be managed effectively?

AR Collections specialists often encounter challenges such as delayed payments, difficult customer negotiations, and managing a high volume of accounts. To address these, effective communication skills, strong organizational abilities, and a proactive follow-up strategy are essential. Building positive relationships with clients and collaborating closely with sales and billing teams can also help resolve disputes quickly and improve collection rates. Utilizing collection management software and maintaining accurate records further support efficient workflow and minimize errors.

What are AR Collections?

AR Collections, or Accounts Receivable Collections, refer to the process by which a company pursues outstanding payments owed by its customers for goods or services delivered on credit. The goal is to ensure timely collection of receivables to maintain healthy cash flow and minimize the risk of bad debts. AR Collections professionals typically contact customers, resolve payment disputes, and negotiate payment arrangements when necessary. They play a crucial role in the financial operations of a business by reducing overdue accounts and supporting overall financial stability.

What is an AR collection specialist?

An AR collections specialist is responsible for managing accounts receivable by contacting customers to collect outstanding payments, verifying billing information, and resolving payment issues. They often use accounting software and have strong communication skills to ensure timely collection of funds and maintain customer relationships.

What is an AR collection job?

An AR collections job involves managing accounts receivable by contacting customers to collect outstanding payments, verifying billing information, and resolving payment issues. It requires strong communication skills, attention to detail, and familiarity with accounting software or collection tools. The role often involves working within a company's finance or accounting department to ensure timely cash flow.

Is accounts receivable a hard job?

Accounts receivable roles involve managing customer payments, reconciling accounts, and maintaining accurate financial records, which can require attention to detail and organizational skills. The job can be challenging during high-volume periods or when resolving payment discrepancies but generally involves routine tasks and the use of accounting software. The difficulty level varies based on experience, workload, and the complexity of the company's billing processes.
Ar Collections jobs near you
Infographic showing various Ar Collections job openings in Calgary, AB as of July 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Team Lead, Collections

Parkland Corporation

Calgary, AB

Full-time

Posted 14 days ago

Job description

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership's midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

Competitive Benefits. Meaningful Extras. Unmatched Value.

  • A place where you can take your career in the direction you want to grow and go
The Opportunity:
As part of Finance Shared Services team, theTeam Lead, Collections plays a critical role in our Order to Cash function. Reporting to the Supervisor, Collections, this position is responsible for coordinating the day-to-day activities of the Collections Analysts and driving the collections process to minimize past due balances and reduce bad debts. This role executes collection strategies, prepares reporting of AR accounts, provides coaching to the team, collaborates with internal stakeholders, provides solutions to resolve issues and escalates as required. The Team Lead is a working member of the team with more senior responsibilities and will maintain certain strategic accounts in an assigned customer portfolio.
Responsibilities:
Collections
  • Lead weekly reporting reviews, ensuring overdue accounts are followed up, risks are identified, and clear action plans are executed.
  • Ensure overlimit and past due accounts are placed on hold according to policy.
  • Escalate high-risk accounts to leadership with recommended actions (payment plans, collections, legal escalation, etc.)
  • Assist the team with escalated customer issues and disputes, working with Sales, Billing, Credit, Cash Apps, Management, etc. as required.
  • Provide the analysts with assistance in preparing customer account reconciliations, and coordination of efforts to clean up AR accounts.
  • Execute company collections policies and procedures; look for opportunities to optimize and coordinate improvements with the Supervisor.
  • Monitor actions on past due accounts to ensure strategies are driving positive results on delinquencies and credit losses.
  • Collaborate closely with the Cash Applications team to monitor unapplied and misapplied cash, ensuring timely resolution of allocation issues that impact collections effectiveness.
  • Partner with Credit, Cash Applications, Sales, and Operations teams to resolve escalations and customer account issues.
  • Establish and maintain positive business relationships with internal customers and key stakeholders in the collections process.
  • Coordinate efforts for significantly past due accounts with external collection agencies and legal counsel as required with the Supervisor.
  • Monitor Collections commentary added on individual accounts in the system by the team.
Analysis and Reporting
  • Prepare monthly AFDA recommendations with explanations to Management.
  • Prepare weekly AR reporting that provides timely and effective information to Management on credit and collections issues.
  • Review overlimit reports and coordinate issues with the Credit team and management, make decisions on customers to place on hold.
  • Support the Supervisor with KPI performance data to drive operational excellence and business value (% AR current, trends from previous periods, etc).
Leadership
  • Provide day-to-day coaching and support to the Collections team.
  • Create a positive team environment where collaboration, accountability, and continuous improvement are valued.
  • Foster teamwork and collaboration within the team creating synergies where we can.
  • Create a positive climate where team spirit and collaboration are fostered.
  • Assist Collections Supervisor with measuring team performance against set KPI's and actively work to remove roadblocks to be successful.
  • Support Collections Supervisor in providing the team with clear priorities and communicates expectations and responsibilities for the role.
  • Support the team's common goals defined with the Supervisor.
  • Promote a client-focused, solution-based approach aligning with Service Level Agreements.
  • Provide training to new employees on Company policies and procedures.
Operational & Service Excellence
  • Champion process improvements and system enhancements.
  • Drive continuous improvement initiatives, challenging existing practices to increase efficiency and effectiveness.
  • Act as a change leader, fostering team adaptability during organizational transformation.
  • Assists in ensuring all processes are developed and maintained in accordance with corporate policies, SOX/internal controls, tax reporting, and other regulations.
Requirements:
  • 5+ years of collections or accounts receivable (B2B) experience, with at least 2 years in a more senior capacity as Team Lead or Senior Analyst
  • Strong knowledge of collections processes, policies, and best practices.
  • Proficiency with ERP systems with the ability to navigate AR modules, run reports, and reconcile balances.
  • Fluent with Microsoft Office Suite (Word, Excel, Teams)
  • Intermediate Excel skills including lookups, pivot tables, conditional formatting, and ad hoc analysis/reporting.
  • Oil and Gas and/or Shared Services experience is an asset.
  • Experience working with collection agencies and legal counsel, including settlements, litigation, and follow-up with third parties.
  • Strong ability to perform root cause analysis, identify process gaps, and recommend improvements; solutions-driven mindset.
  • Excellent written and verbal communication skills with the ability to adapt style to different audiences and influence stakeholders.
  • Proven experience with competing priorities in a high-volume, fast-paced environment.
  • Organized, self-starter, and results-driven with a demonstrated ability to operate independently while aligning to business objectives.
Humble. Hungry. Smart. Does this sound like you?
Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with!
We Want You To Shine:
We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.
Belonging Matters. Because You Do:
We are an equal opportunity employer and encourage applications from all qualified individuals.
Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another's unique contributions.
We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.
The Fine Print:
Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.
Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.
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Employment Type: Permanent Full Time
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About Parkland

Sourced by ZipRecruiter

With a team of over 10,000 employees at our main hospital and surrounding area clinics, Parkland is one of the largest public hospital systems in the country. For over 100 years, we remain dedicated to providing the best patient experience for those in our care. As a Parkland team member, you have the opportunity to apply your skills and talents as well as advance your knowledge and career goals. We offer meaningful careers that build on our vision of defining the standards of excellence in public health.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Calgary, AB, CA

Social media

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