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Aqueduct Jobs (NOW HIRING)

Aqueduct Technologies Inc.

GRC Analyst

Canton, MA · Hybrid

Aqueduct Technologies is seeking a GRC Analyst to join our Governance, Risk, and Compliance (GRC) team. Reporting directly to the Director of GRC, this role plays a pivotal part in designing ...

Aqueduct Technologies Inc.

GRC Analyst

Canton, MA · On-site

Aqueduct Technologies is seeking a GRC Analyst to join our Governance, Risk, and Compliance (GRC) team. Reporting directly to the Director of GRC, this role plays a pivotal part in designing ...

Aqueduct Technologies Inc.

GRC Analyst

Canton, MA · Hybrid

Aqueduct Technologies is seeking a GRC Analyst to join our Governance, Risk, and Compliance (GRC) team. Reporting directly to the Director of GRC, this role plays a pivotal part in designing ...

New York Racing Association

$19/hr

Non-Exempt Job Overview: Full time opportunities exist for individuals with some general labor, maintenance or landscaping experience to work in NYRA's maintenance department at Aqueduct Racetrack or ...

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Aqueduct information

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How much do aqueduct jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for aqueduct in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Aqueduct Engineer, and why are they important?

To thrive as an Aqueduct Engineer, a strong background in civil or environmental engineering, hydraulics, and water resource management is essential, typically supported by a relevant engineering degree and licensure (PE). Familiarity with CAD software, GIS systems, and hydraulic modeling tools is commonly required. Strong problem-solving skills, teamwork, and effective communication help in collaborating with stakeholders and addressing complex engineering challenges. These skills and qualifications are crucial for designing, maintaining, and ensuring the safety and efficiency of aqueduct systems that supply water to communities.

What is the difference between Aqueduct vs Water Treatment Plant Operator?

AspectAqueductWater Treatment Plant Operator
Required CredentialsMay require engineering or environmental certificationsTypically requires state-specific licensing and certifications
Work EnvironmentOutdoor, fieldwork managing water conveyance systemsIndoor and outdoor, operating treatment equipment in a plant setting
Industry UsageUsed in water distribution and infrastructure projectsUsed in water treatment facilities for water purification

While both roles are involved in water management, an Aqueduct focuses on the infrastructure that transports water, often requiring engineering knowledge and outdoor work. A Water Treatment Plant Operator manages water purification processes within treatment facilities, emphasizing operational skills and certifications. Understanding these differences helps in choosing the right career path or job search focus.

What are some typical challenges faced by aqueduct engineers during the planning and maintenance of water conveyance systems?

Aqueduct engineers often encounter challenges such as managing water quality, ensuring structural integrity over long distances, and adapting designs to varied terrains and climates. They must also coordinate with environmental scientists, government agencies, and local communities to address regulatory requirements and minimize ecological impact. Regular maintenance and upgrades are essential to prevent leaks, blockages, or failures, making teamwork and proactive problem-solving crucial aspects of the role.

What are aqueducts and what do they do?

Aqueducts are structures built to transport water from one location to another, often over long distances. They have been used since ancient times to supply cities, agricultural areas, and industrial sites with fresh water. Aqueducts can be made of canals, pipes, tunnels, or bridges, and are vital for ensuring a reliable water supply, especially in regions where water sources are far from where the water is needed. Modern aqueducts use advanced engineering to maximize efficiency and minimize water loss. They play a crucial role in urban development, agriculture, and public health.
More about Aqueduct jobs
What cities are hiring for Aqueduct jobs? Cities with the most Aqueduct job openings:
What states have the most Aqueduct jobs? States with the most job openings for Aqueduct jobs include:
What job categories do people searching Aqueduct jobs look for? The top searched job categories for Aqueduct jobs are:
Aqueduct jobs near you
Infographic showing various Aqueduct job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 87% Full Time, 2% Part Time, and 9% Contract. Highlights an 100% Physical job distribution, with an average salary of $36,217 per year, or $17.4 per hour.
NOC Engineer (Network)

NOC Engineer (Network)

Aqueduct Technologies Inc.

Canton, MA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Aqueduct Technologies is seeking a Network Operations Center (NOC) Engineer to serve as a core member of the NOC team, providing critical escalation coverage and continuity of support during our primary business hours (9am - 5pm EST, Monday - Friday).
The NOC Engineer handles all initial escalated support requests within our ticket system, owns their progress, and performs deep dives into issues to find a resolution. During this process, they also ensure documentation is up to date, customer environment details are accurate, and they pass along lessons learned to more junior engineers to help increase their knowledge.
The NOC Engineer is a member of a driven, experienced, and support-focused team that is the primary escalation point for support tickets and stewards our customers' environments. While closing out tickets is important, it is far more critical to the values and relationships Aqueduct has with its customers that we get the right solution, rather than just a fast one. The reputation of the infrastructure team with our customers is rooted in our ability to proactively manage their environments and issues.
Core Responsibilities:
Exemplify Aqueduct's values and guiding principles:
  • What we say is not nearly as impactful as what we do. Set reasonable expectations, follow through on promises, and be open and transparent when issues arise.
  • Be proactive in communication about roadblocks, potential missed deadlines, and general activities. Keep the user informed and remind them that we're here to help.
  • Raise issues internally for anything that seems "wrong" either because of a process out of alignment, principles not being followed, or actions taken contrary to our core values. We all own who Aqueduct is, and if we hold ourselves accountable, our customers will know it and trust us.

Support the Customer's environments and users:
  • Independently take on and execute work with minimal oversight, seeking support primarily for unusually complex or high-risk situations.
  • Serve as the primary ticket owner for work assigned to the Infrastructure queue (based on assignment, expertise, and business need), and drive tickets to resolution using internal expertise and/or vendor support.
  • Maintain thorough, clear, and concise notes in tickets as work progresses. Always add one more sentence to be sure you're clear.
  • Update tickets at a regular cadence as set by your team's leadership. This not only keeps tickets progressing but also reinforces to users that we are aware of the issue and are actively working to resolve it.
  • Support your peers in open discussions about current tickets and roadblocks they may have in solving them.

Escalation / Collaboration:
  • Determine when an issue needs escalation and follow the Aqueduct escalation paths to get the appropriate resource on the issue to help. When in doubt, ask. Do not suffer in silence, and do not fight a problem to a level of frustration.
  • Appropriately engage the Lead or higher-level resource when significant issues arise (e.g., broad customer impact, repeat incidents, security risk, or change control implications).
  • Be willing to reach out to your team and other teams to both close out the issue and learn how to do new things.

Customer environment stewardship and documentation:
  • Proactively review and become familiar with each customer's environment and nuances; maintain and improve documentation so details stay accurate and actionable.
  • Identify and raise concerns about misconfigurations, single points of failure (SPOFs), and recurring risks when discovered.

Change Control:
  • Understand, utilize, and participate in the Aqueduct Change Control process. Understand what it encompasses, its processes, and its impact on ourselves and our customers.

Grow your knowledge base and skills:
  • Dedicate ongoing time to training with the goal of becoming a subject matter expert in at least half of Aqueduct's core applications or Infrastructure support areas.
  • Actively participate in job-specific, as well as cross-functional training opportunities utilizing the training tools available to all team members.
  • Own your growth and strive to broaden your skillset by proactively engaging the leadership team about opportunities to interact with new technologies and projects.
  • Share lessons learned from escalations and deep dives with junior engineers to increase team knowledge and consistency.

After-Hour Support (On-Call):
  • Be prepared for a regularly scheduled on-call rotation, understand the tools in place to support all our environments after hours, and understand the after-hours escalation matrix and processes.Customer environment stewardship and documentation

Required Skills & Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or related field, or four years' equivalent experience.
  • 2 - 4+ years in a NOC/network support/infrastructure support role, including escalated troubleshooting, ideally with an MSP.
  • Experience with Cisco Meraki and Cisco core network device upgrades and support.
  • Experience with Cisco Unified Communication Center configuration and support
  • Strong fundamentals in TCP/IP, DNS, DHCP, VLANs, STP, routing (OSPF/BGP basics), NAT, VPNs (site-to-site + client), and firewall concepts.
  • Hands-on experience troubleshooting WAN/ISP issues (circuit down, latency/jitter, packet loss), including working with carriers and providing clean evidence.
  • Comfort with ticketing systems and operational rigor: prioritization, SLA awareness, clear documentation, incident timelines, and customer updates.

Preferred:
  • Experience working in a Managed Services Provider (MSP) or multi-tenant support environment.

Aqueduct Technologies is committed to developing a diverse and talented team. We celebrate and support diversity and are committed to making an inclusive environment for all employees and applicants including women, minorities, individuals with disabilities, members of the LGBTQIA community, veterans, and any other legally protected group. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant on the basis of any status protected by federal, state, or local laws.
Aqueduct Technologies is one of the largest IT solutions providers in the US, recognized for our relentless pursuit of customer satisfaction, our corporate culture, technology leadership, and our commitment to the local community. We pride ourselves on our world-class engineering, the investments we make in our employees and our systems, and on our loyal base of customers and manufacturers. Recognized as one of the fastest-growing, private companies in Massachusetts-and awarded the Best Place to Work in Boston for six, consecutive years-there is no better time to join Aqueduct than now!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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