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Appointment Setting Remote Solar Jobs in Connecticut

A.R. Mazzotta

Community Health Navigator

Litchfield, CT · Remote

$39K/yr

Community Health Navigator (3 Openings) Remote with Local Travel Required | Full-Time | $39,000 ... Conduct outreach through community events, health fairs, and visits in various community setting

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All JobsAppointment Setting Solar JobsAppointment Setting Remote Solar JobsAppointment Setting Remote Solar Jobs in Connecticut

Appointment Setting Remote Solar information

What is the difference between Appointment Setting Remote Solar vs Appointment Scheduling Specialist?

AspectAppointment Setting Remote SolarAppointment Scheduling Specialist
CredentialsBasic sales and communication skills, CRM familiarityCustomer service and scheduling software knowledge
Work EnvironmentRemote, home-based, industry-specificRemote or office-based, various industries
Industry UsagePrimarily in solar and renewable energy sectorsAcross multiple sectors including healthcare, retail, and services
Search & Comparison IntentUnderstanding roles in solar sales and lead generationGeneral appointment scheduling roles in different industries

While both roles involve coordinating appointments, Appointment Setting Remote Solar focuses on generating leads and setting meetings specifically for solar energy companies, requiring industry-specific knowledge. Appointment Scheduling Specialist is broader, covering various industries and emphasizing customer service and scheduling skills. The key difference lies in industry focus and specialized knowledge required for solar roles.

What are some common challenges faced by remote solar appointment setters, and how can they be addressed?

Remote solar appointment setters often encounter challenges such as overcoming customer skepticism about solar energy, managing time effectively across different time zones, and dealing with high call volumes. To address these, it's important to be well-versed in the benefits and incentives of solar installation, use scheduling tools to coordinate calls efficiently, and follow proven scripts to handle objections. Regular communication with the sales and technical teams also helps to ensure accurate information is provided and leads are properly qualified, making the appointment-setting process smoother.

What are the key skills and qualifications needed to thrive as a remote solar appointment setter?

To thrive as a Remote Solar Appointment Setter, you typically need strong communication skills, sales acumen, and basic knowledge of solar energy solutions, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialers, and virtual meeting platforms is commonly required. Outstanding interpersonal skills, persistence, and the ability to build rapport quickly make someone stand out in this position. These skills and qualities are essential for effectively engaging potential customers, securing appointments, and driving the sales pipeline in a competitive remote environment.

What is an appointment setting remote solar job?

Appointment setting remote solar jobs involve contacting potential customers, usually via phone or email, to schedule appointments for solar energy consultations or sales presentations. These roles are typically performed from home and focus on generating leads, qualifying prospects, and coordinating with sales teams. Appointment setters play a crucial part in the customer acquisition process for solar companies, helping to expand their reach and increase sales. Strong communication skills and knowledge of solar products are often required.
What are popular job titles related to Appointment Setting Remote Solar jobs in Connecticut? For Appointment Setting Remote Solar jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Appointment Setting Remote Solar jobs in Connecticut look for? The top searched job categories for Appointment Setting Remote Solar jobs in Connecticut are:
What cities in Connecticut are hiring for Appointment Setting Remote Solar jobs? Cities in Connecticut with the most Appointment Setting Remote Solar job openings:
Appointment Setting Remote Solar jobs near you
Infographic showing various Appointment Setting Remote Solar job openings in Connecticut as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 25% In-person, and 75% Remote job distribution.

Call Center Manager

Fair Haven Community Health Care

New Haven, CT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Fair Haven Community Health Care

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.

Position Summary

This position is onsite/hybrid in New Haven, CT

The Call Center Manager is responsible for the strategic, operational, and personnel leadership of the Call Center at Fair Haven Community Health Care (FHCHC). This role ensures efficient, patient-centered scheduling and communication that directly impact access to care, patient satisfaction, and organizational performance.

Key Responsibilities

Reporting to the Sr. Director of Clinical Operations, the Manager leads a team of call center staff including leads and representatives. This individual ensures that workflows, systems, and people align to provide timely, accurate, and compassionate service to our patients. A commitment to continuous quality improvement, innovation, and a highly satisfied patient experience is essential. Typical duties include but are not limited to:

  • Lead and develop a team of Call Center Leads, Representatives, and Appointment Specialists.
  • Oversee daily call center operations, including patient scheduling, call handling, and communication workflows.
  • Monitor and improve key performance indicators such as wait times, appointment accuracy, call resolution, productivity, and patient satisfaction.
  • Build and maintain performance dashboards to identify trends, measure success, and drive continuous improvement.
  • Develop and implement scalable processes, training programs, and a remote/hybrid call center strategy.
  • Recruit, onboard, coach, and evaluate staff while fostering a culture of accountability and service excellence.
  • Serve as a subject matter expert for Epic and call center technologies, providing operational support and guidance.
  • Partner with clinical and operational leaders to improve patient access and remove barriers to care.
  • Manage escalated patient and staff concerns with a focus on resolution and service recovery.
  • Ensure compliance with HIPAA and organizational policies.

Qualifications

  • Bachelor's degree required; significant relevant experience may be considered in lieu of degree. Five years of experience in a call center environment, with 3+ years in a leadership or management capacity. Experience in a remote call center environment preferred.
  • Demonstrated success in building and scaling customer service teams in fast-paced environments. Experience in a healthcare setting preferred, and familiarity with federally qualified health centers (FQHCs)is highly preferred.
  • Proficiency with Epic or other EHR systems, call center software, Microsoft Office Suite. Bilingual (English/Spanish) also required.

Direct Reports

  • Call Center Leads
  • Call Center Representatives
  • Call Center Appointment Specialists

BENEFITS

  • Comprehensive Medical
  • Health Savings Account (HSA)
  • Vision and Dental Insurance
  • Voluntary Benefits (Short-Term & Long-Term Disability)
  • Paid Life Insurance
  • Paid Holidays
  • Generous Paid Time Off (PTO)
  • 403(b) Retirement Plan with Employer Match

OUR CULTURE

At Fair Haven Community Health, our culture is at the heart of everything we do. We are committed to improving the health and well-being of the communities we serve through equitable, high-quality, patient-centered care that is culturally responsive.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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