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Application Support System Engineer Jobs in Washington, DC

... Systems Analyst, Application Support Engineer, Network Administrator, Database Administrator, IT Specialist, ect. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Engineering ...

... Systems Analyst, Application Support Engineer, Network Administrator, Database Administrator, IT Specialist, ect. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Engineering ...

... Systems Analyst, Application Support Engineer, Network Administrator, Database Administrator, IT Specialist, ect. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Engineering ...

... Systems Analyst, Application Support Engineer, Network Administrator, Database Administrator, IT Specialist, ect. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Engineering ...

... Systems Analyst, Application Support Engineer, Network Administrator, Database Administrator, IT Specialist, ect. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Computer Engineering ...

System Engineer I supports systems engineering activities under the direction of senior engineers and the Task Order PM. Assists with requirements support, documentation, traceability, and ...

... Application Support Engineer, Network Administrator, Database Administrator, IT Specialist, ect.DEGREE (Level Desired)Bachelor's DegreeDEGREE (Focus)Computer Engineering, Electrical Engineering ...

System Engineer I supports systems engineering activities under the direction of senior engineers and the Task Order PM. Assists with requirements support, documentation, traceability, and ...

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Application Support System Engineer information

See Washington, DC salary details

$20

$54

$82

How much do application support system engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for application support system engineer in Washington, DC is $54.97, according to ZipRecruiter salary data. Most workers in this role earn between $43.85 and $64.23 per hour, depending on experience, location, and employer.

What does an application support system engineer do?

An Application Support System Engineer is responsible for maintaining, troubleshooting, and improving software applications within an organization. They work closely with users, developers, and IT teams to resolve technical issues, ensure optimal application performance, and implement updates or patches. Their duties often include monitoring application systems, diagnosing problems, providing technical support, and ensuring data integrity and security. This role also involves documenting solutions and best practices to help prevent future issues.

What are some common challenges faced by application support system engineers, and how are they typically addressed?

Application Support System Engineers often encounter challenges such as troubleshooting complex application issues, managing system outages, and balancing multiple support requests under tight deadlines. These challenges are typically addressed through strong problem-solving skills, effective communication with development and operations teams, and the use of robust monitoring and ticketing systems. Proactive learning and staying updated with the latest technologies also help engineers anticipate and mitigate potential issues before they escalate.

What are the key skills and qualifications needed to thrive as an application support system engineer, and why are they important?

To thrive as an Application Support System Engineer, you need a strong understanding of software troubleshooting, system administration, and a relevant degree in computer science or a related field. Proficiency with technical tools such as SQL databases, Linux/Windows servers, monitoring systems, and ITIL frameworks or certifications is often required. Excellent problem-solving abilities, communication skills, and the capacity to work under pressure help you stand out in this position. These skills are crucial to ensure system reliability, rapid issue resolution, and seamless support for business-critical applications.

Application Operations Engineer (24x7)

Annapolis Junction, MD • On-site

Shield Consulting Solutions, Inc.
IT Services • 11 - 50 employees

Full-time

Re-posted 14 days ago


Job description

Job Summary:
Shield Consulting Solutions, Inc. is seeking an Application Operations Engineer to support their Secure the Enterprise initiative. The role involves developing automated capabilities for system security evaluation and providing 24/7 application support, ensuring system reliability and performance.
Responsibilities:
• This is a blended position across all teams in ANDS. As such, the successful candidate will have skills crossing from Software Development, Systems Engineering, Systems Administration, and Operations Support.
• Ensure data reliability and accuracy by monitoring and maintaining application systems.
• Contribute to operational success through continuous performance monitoring and proactive troubleshooting, to potentially include changes to system configuration, changes to the code base, etc.
• Maintain system health by tracking metrics, logs, dashboards, alerts, and application status to prevent downtime and ensure optimal application performance.
• Support watchfloor operations by identifying service degradation, failed dataflows, system errors, and application issues, and escalating as needed.
• Perform basic Linux system administration tasks, including checking service status, starting, stopping, and restarting services, reviewing logs, validating disk, memory, and CPU usage, and supporting server reboots.
• Support cloud-based operations by using the AWS Console or AWS CLI to check instance health, review system status, restart or reboot servers, and assist with basic operational troubleshooting.
• Work in a rotating shift schedule, 6AM-6PM / 6PM-6AM, to provide 24/7 application support on our watch floor.
Qualifications:
Required:
• Active TS/SCI w/Polygraph REQUIRED
• Bachelor’s degree in a technical field.
• 6 years of applicable professional experience.
• Monitoring / Watchfloor Operations: Grafana, Kibana, Splunk, CloudWatch, or similar monitoring tools; dashboard monitoring, alert triage, log review, incident escalation, and shift turnover support.
• Linux / Systems Administration: Comfortable working in a Linux environment; ability to check system health, start, stop, and restart services, review logs, and reboot servers safely.
• Cloud / AWS Operations: C2E, HCI, AWS, Lambda, AWS Console, or AWS CLI experience supporting EC2 instances, service health checks, and basic operational troubleshooting.
• Dataflow / Application Support: Apache NiFi, Cribl, Kafka, Logstash, or similar data pipeline / dataflow tools; experience monitoring application health, failed jobs, queues, data movement, and ingestion issues.
• DevOps: Terraform, Ansible, GitLab Pipelines, Docker.
Company:
Shield Consulting Solutions Incorporated is a veteran-owned small government contractor that was formed in 2002 with the idea that a small company can provide affordable and agile capabilities to our clients. Founded in 2004, the company is headquartered in Columbia, USA, with a team of 51-200 employees. The company is currently Growth Stage.