Application Support Officer Jobs in Tennessee (NOW HIRING)

Description

Manager, Technology Finance Function Support | Oracle Finance | $89,937-$124,563
Brentwood, TN 37027 | Hybrid
Onsite 4 Days Per Week | Remote Fridays
Elizabeth Banzhaf, LPN
Co-Founder & COO | Heartline Staffing
Call or Text: 272-230-3157
LinkedIn: View Elizabeth's LinkedIn
Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at 272-230-3157.
Heartline Staffing is recruiting a Manager, Technology Finance Function Support for a highly visible working-manager opportunity in Brentwood, Tennessee. This role leads a team responsible for supporting and optimizing an Oracle Finance application environment and requires a strong combination of Oracle Finance expertise, production application support, people leadership, and business partnership.
POSITION OVERVIEW
The Manager will lead internal employees and managed service resources supporting Oracle Fusion Finance applications and financial functions including General Ledger, Accounts Payable, Fixed Assets, Projects, Cost Accounting, and related integrations. This is not a purely people-management position. The successful candidate must have hands-on Oracle Finance knowledge and be willing to become directly involved in complex production issues and escalations when necessary.
COMPENSATION
$89,937-$124,563 annual salary
SCHEDULE / WORK ARRANGEMENT
Hybrid
Onsite 4 days per week in Brentwood, TN
Remote Fridays
Approximately 10% travel may be required
ROLE
Lead and develop the Finance Technology application support team, including internal employees and managed service resources.
Provide hands-on leadership for Oracle Finance production support, troubleshooting, incident resolution, and escalations.
Ensure operational stability while proactively identifying and resolving issues impacting Finance operations.
Oversee support and optimization of Oracle Finance modules and related integrations.
Manage and prioritize production issues, enhancement requests, releases, testing activities, and strategic projects.
Partner with Finance stakeholders to understand business needs and translate them into effective technology solutions.
Manage third-party vendors and managed service partners, including performance, accountability, support requests, and escalations.
Lead and support system upgrades, patches, enhancements, testing, and application releases.
Partner with Integration teams to address interface failures and ensure reliable movement of financial data between applications.
Drive continuous improvement, automation, and optimization across Finance technology and application support processes.
Support Finance transformation initiatives including Accounts Payable technology modernization, Oracle Fusion optimization, Oracle EPM initiatives, payment modernization, and other enterprise Finance projects.
Build strong relationships across Finance and Technology and serve as a trusted partner for application strategy, operational support, and continuous improvement.
BENEFITS
Medical insurance
Dental insurance
Vision insurance
Life insurance
Retirement
Paid time off

Requirements

Requirements
Bachelor's degree in Computer Science, Information Systems, Finance, Accounting, Business Administration, or a related field REQUIRED
8+ years of experience within enterprise Finance applications, ERP systems, Finance technology, Oracle applications, or related application support functions REQUIRED
Direct Oracle Finance experience REQUIRED
Hands-on functional/application support experience within an Oracle Finance environment - not solely infrastructure or end-user support REQUIRED
Working knowledge of Finance processes and Oracle financial modules, particularly General Ledger and Accounts Payable, with exposure to additional modules such as Fixed Assets, Projects, Cost Accounting, Accounts Receivable, and/or Cash Management REQUIRED
Demonstrated people leadership experience managing application support or Finance technology professionals REQUIRED
Ability and willingness to operate as a hands-on working manager and become directly involved in complex production issues and escalations REQUIRED
Strong production application support experience including incident management, troubleshooting, root-cause analysis, and operational stability REQUIRED
Experience balancing production support with enhancements, implementations, testing, releases, and project delivery REQUIRED
Experience managing or working closely with managed service providers and/or third-party application support vendors REQUIRED
Strong stakeholder-management experience partnering across Finance and Technology REQUIRED
Preferred
Deep Oracle Fusion Finance implementation, support, or optimization experience
Experience across multiple Oracle Fusion Finance modules including GL, AP, AR, Fixed Assets, Cash Management, Projects, and Cost Accounting
Oracle EPM experience, particularly FCCS and ARCS
Previous Accounting or Finance experience in addition to Finance technology/application support
Experience supporting a large-scale Finance or ERP transformation
AP automation, OCR/IDR technology, AI-enabled Accounts Payable solutions, or payment modernization experience
Experience managing offshore or third-party managed service teams
ERP integrations, financial reporting platforms, data interfaces, and integration troubleshooting experience
Healthcare industry experience
Shared services experience
Experience driving automation, process improvement, and measurable service-delivery improvements
Master's degree in a related field
Not ready to formally apply? That's completely fine. Many professionals prefer a confidential conversation first.
Call or text Elizabeth directly at 272-230-3157.