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Application Support Contract Jobs in Nevada (NOW HIRING)

Guild

Loan Officer Assistant (Contract to Close)

Las Vegas, NV · On-site

$17.47 - $29.12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This role performs the Contract to Close duties. Essential Functions Contract to Close duties ... Provide support in the collection and preparation of submitting loan application with supporting ...

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Application Support Contract information

What are the key skills and qualifications needed for an application support contract?

To thrive as an Application Support Contract professional, you need a solid understanding of application troubleshooting, incident management, and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, databases (such as SQL), and ITIL frameworks or certifications are commonly required. Strong problem-solving abilities, effective communication, and a proactive approach are valuable soft skills for this role. These skills are crucial for rapidly resolving issues and ensuring seamless application functionality for end-users.

What is the career path for application support?

The career path for application support typically starts with an entry-level support analyst or technician role, progressing to senior support specialist, application support lead, and eventually to roles such as support manager or IT consultant. Gaining certifications like ITIL or vendor-specific credentials and developing skills in troubleshooting, scripting, and system administration can facilitate advancement.

What is an application support contract?

An Application Support Contract job involves maintaining, troubleshooting, and optimizing software applications for businesses on a contractual basis. Professionals in this role ensure applications run smoothly by addressing technical issues, providing updates, and assisting users. They may work with internal IT teams or external clients to resolve bugs, improve performance, and support system integrations. This position requires strong problem-solving skills, knowledge of relevant software, and effective communication. Contracts may vary in length and scope, depending on the organization's needs.

What does an application support contract do?

In an Application Support Contract position, you'll be monitoring and resolving issues reported by users, performing routine maintenance or updates on business applications, and escalating complex problems to development teams as needed. You'll often work closely with colleagues from IT, business operations, and sometimes external vendors to ensure critical systems remain operational. Regular communication with end users to provide updates and guidance will be part of your daily routine, along with documenting solutions and updating support knowledge bases. This hands-on role is vital for keeping business operations running smoothly and efficiently.

What are the most commonly searched types of Application Support jobs in Nevada? The most popular types of Application Support jobs in Nevada are:
What are popular job titles related to Application Support Contract jobs in Nevada? For Application Support Contract jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Application Support Contract jobs in Nevada look for? The top searched job categories for Application Support Contract jobs in Nevada are:
What cities in Nevada are hiring for Application Support Contract jobs? Cities in Nevada with the most Application Support Contract job openings:
Application Support Contract jobs near you

IT Support for NV Agency

Management Applications, Inc.

Stateline, NV • On-site

Full-time

Re-posted 18 days ago

Job description

IT Support for NV Agency
Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.
Background
The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.
**Please do not apply to this advertisement if you do not have experience in the below areas.
Responsibilities and Experience
Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).
Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).
Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).
Equipment for Task 1
Network
  • Sonicwall NSA 2400 Security Appliance
  • Dell and Cisco Networking hardware
  • Wireless networks (2 - one secure & one public access)
  • Utility Telecom IP over Copper - 100 Mbps

User Support
  • Approximately 65 Dell Latitude laptops of various vintages

o Docking Stations
o LCD monitors
  • 5 - 10 desktop workstations
  • 3Macs
  • 5 iPads (Air2)

Enterprise Software
  • Office 365/Exchange (Cloud based)
  • Springbrook - Accounting system (Cloud based)
  • Acronis backup
  • TrendMicro Security

Voice:
  • Nortel voice switch

Equipment for Task 2
Network
  • Dell R420 server running VMSphere
  • Dell R720 servers (x2) running ~30 virtual servers
  • NetApp FAS2240 SAN
  • Brocade fiber cards/cables to connect SAN and servers
  • Currently hosting ~ 30 websites using Microsoft and Linux platforms
  • Several older servers out of warranty that may require transitioning/virtualization

Enterprise Software
  • Accela - permitting software
  • ESRI ArcGIS - GIS mapping software
  • Springbrook - Accounting system (Cloud based)
  • MSSQL Server & Microsoft .net development platforms
  • Datamatics - Time & Attendance
  • RealQuest - Real Estate/Property Info

Job Application Instructions
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

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